Top 141 Senior it support engineer Jobs in Portland, Me

IT Support Engineer I (ISE I)
Spring Point Solutions, LLC —Portland, ME
- $55,000 - $65,000 a year
- Full-time
- Hybrid work
- Background check
- Computer science
- Computer Science
- Health insurance
- Dental insurance
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17h
Senior IT Support Engineer
Open Net ME, LLC —Portland, ME
- $65,000 - $90,000 a year
- Senior level
- Communication skills
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14d
Director of Data, Automation, and Intelligence Services
University of New England —Portland, ME
- Online Application
- Computer science
- 7 years
- Computer Science
- Health insurance
- Dental insurance
ISP Engineer
GoNetspeed —New Gloucester, ME
- $27 - $35 an hour
- Weekends as needed
- 5 years
- Mid-level
- High school diploma or GED
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Sr. Manufacturing Automation Engineer
Experis —Westbrook, ME
- $57 an hour
- Contract
- 7 years
- Management
- Engineering
- Health savings account
- Disability insurance
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Associate Systems Engineer (End User Compute)
L. L. Bean —Freeport, ME
- $80,800 - $101,000 a year
- Full-time
- Azure
- 5 years
- Office
8d
System Administrator - Portland, ME
S. J. Rollins Technologies —Portland, ME
- $40 - $55 an hour
- Weekends as needed
- Remote
- Writing skills
- Mid-level
- 3 years
- Profit sharing
- Health insurance
Senior Network Engineer
Intone Networks —Freeport, ME
- Contract
- 7 years
- Bachelor's degree
- Senior level
Retail Network Engineer
L. L. Bean —Freeport, ME
- $98,100 - $122,600 a year
- Full-time
- Hybrid work
- 7 years
- Mid-level
- Office
8d
Senior Data Engineer, AWS Data Platform
IDEXX —Westbrook, ME
- $110,000 - $130,000 a year
- Full-time
- Computer science
- Computer Science
- System design
- Health insurance
- Dental insurance
Network Security Engineer
L. L. Bean —Freeport, ME
- $98,100 - $122,600 a year
- Full-time
- 7 years
- Computer Science
- Customer service
Identity & Access Management (IAM) Engineer
IDEXX —Westbrook, ME
- $100,000 - $125,000 a year
- Full-time
- 5 years
- Office
- Continuous improvement
- Health insurance
- Dental insurance
Senior Help Desk Support
Open Net ME, LLC —Portland, ME
- $45,000 - $65,000 a year
- Google Workspace
- Mid-level
- 3 years
Quick Apply
12h
DLP (Data Loss Prevention) Platform Engineer
IDEXX —Portland, ME
- $110,000 - $135,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- 5 years
- Health insurance
- Dental insurance
Senior Cloud Engineer
Tyler Technologies —Yarmouth, ME
- $115,000 - $130,000 a year
- Hybrid work
- 6 years
- Bachelor's degree
- Scripting
Quick Apply
Cloud Automation Engineer
Tyler Technologies —Yarmouth, ME
- $105,000 - $130,000 a year
- Background check
- Computer science
- Azure
Quick Apply
Network Engineer I
University of Maine —Portland, ME
- $55,000 - $65,000 a year
- Full-time
- Hybrid work
- Computer Science
- Customer service
- System design
- Health savings account
- Paid holidays
12d
Senior Middleware Engineer
RitePros —Portland, ME
- On call
- Computer Science
- 5 years
- Java
Senior Software Engineer
Tyler Technologies —Falmouth, ME
- Computer science
- Computer Science
- Bachelor of Science
Quick Apply
Senior Cyber Defense Infrastructure Engineer (Security Tooling Operations)
IDEXX —Westbrook, ME
- $120,000 - $150,000 a year
- Full-time
- Azure
- 5 years
- Windows
- Health insurance
- Dental insurance

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senior it support engineer jobs near portland, me

IT Support Engineer I (ISE I)

Spring Point Solutions, LLC
Portland, ME

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Job Details

Full-time
$55,000 - $65,000 a year
17 hours ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance
Retirement plan

Qualifications

Bachelor of Science
IT infrastructure
Bachelor's degree
Computer hardware
Mobile devices

Full Job Description

Company Description: Spring Point Solutions is a software company focused on the industrial sector, where consistency and quality are essential. The company has a strong track record with its flagship ERP system, MotorBase®, and its QM Wizard™ quality management tool, which supports training, standardizes processes, and promotes high-quality work. These solutions help bridge the experience gap between newer workers and a retiring skilled workforce. Spring Point’s programs are integrated into a comprehensive, configurable suite that can be tailored to organizations of any size, providing flexible technology that grows with each client’s needs.

Job Description: The IT Support Specialist provides first-line technical support to employees and assists with the day-to-day operation of the company’s IT environment. This role is responsible for configuring and supporting end-user devices, managing user accounts, troubleshooting software and hardware issues, performing basic cloud administration tasks, and providing initial operational support for production systems. The position serves as the primary point of contact for technical issues and escalates complex problems to engineering, DevOps, or third-party vendors as appropriate.

Essential Duties and Responsibilities

Configure, deploy, maintain, and troubleshoot Windows and macOS laptops and desktop computers.
Install, configure, and support software applications, printers, peripherals, and mobile devices.
Create, modify, and manage user accounts, email accounts, passwords, and access permissions.
Provide technical support for Microsoft 365, email, collaboration tools, and other business applications.
Troubleshoot basic AWS cloud infrastructure issues, including verifying service status, restarting EC2 instances or other approved resources, reviewing logs, validating user permissions, and escalating issues requiring engineering or DevOps involvement.
Perform first-level operational support for production software by identifying, documenting, and troubleshooting reported issues, gathering diagnostic information, verifying system health, and coordinating with software development teams when code changes are required.
Monitor production systems for basic operational issues and respond to alerts according to established procedures.
Troubleshoot issues involving third-party software and SaaS platforms, coordinate with vendor technical support, and track issues through resolution.
Document incidents, troubleshooting steps, and resolutions in the company’s ticketing or knowledge management system.
Maintain IT inventory, including laptops, peripherals, software licenses, and related equipment.
Assist with onboarding and offboarding employees by provisioning equipment, accounts, and system access.
Follow established IT security policies and procedures to help maintain a secure computing environment.
Escalate complex infrastructure, networking, security, or application issues to the appropriate internal teams.

Qualifications

BS in Computer Science, Computer Engineering or proven equivalent experience is preferred.
Experience providing technical support in a business environment.
Working knowledge of Windows, macOS, Microsoft 365, and common business applications.
Basic familiarity with AWS services such as EC2, IAM, CloudWatch, and the AWS Management Console.
Strong troubleshooting and problem-solving skills.
Ability to communicate effectively with both technical and non-technical users.
Experience working with help desk ticketing systems is preferred.
Ability to prioritize multiple tasks and work independently.
Hybrid/Remote: Must reside within commuting distance of our Portland, Maine office. While fully remote schedules may be granted on a case-by-case basis, initial expectations are 2 days per week on-site for collaboration and hands-on support.

Pay: $55,000.00 - $65,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance

Work Location: Hybrid remote in Portland, ME 04101

Quick Apply

Refine Your Search

senior it support engineer jobs in portland, me

IT Support Engineer I (ISE I)

Senior IT Support Engineer

Director of Data, Automation, and Intelligence Services

ISP Engineer

Sr. Manufacturing Automation Engineer

Associate Systems Engineer (End User Compute)

System Administrator - Portland, ME

Senior Network Engineer

Retail Network Engineer

Senior Data Engineer, AWS Data Platform

Network Security Engineer

Identity & Access Management (IAM) Engineer

Senior Help Desk Support

DLP (Data Loss Prevention) Platform Engineer

Senior Cloud Engineer

Cloud Automation Engineer

Network Engineer I

Senior Middleware Engineer

Senior Software Engineer

Senior Cyber Defense Infrastructure Engineer (Security Tooling Operations)

I want to receive the latest job alert for senior it support engineer in portland, me

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