Human Resource Generalist II
Department: Human Resources
Reports To: Director of Human Resources
FLSA Status: Non-Exempt
Wage Range: $26.50 – $33.75 per hour
Date Revised: April 2026
UGM considers every position one of ministry and a vital and valued part of our team. Therefore, it is essential that all employees of UGM have a personal relationship with Jesus Christ and subscribe to our Statement of Faith and Core Values. Additionally, employees must be willing to lead and/or participate in Bible study, prayer, devotions and sharing the Gospel.
SUMMARY OF POSITION:
The Human Resources Generalist supports the mission and ministries of the organization by providing comprehensive HR services across the employee lifecycle. This role partners with leadership and employees to foster a Christ-centered, respectful, and legally compliant workplace culture. The HR Generalist serves as a trusted resource, balancing ministry values with sound HR practices to support staff who serve vulnerable populations.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Key Result Area #1: Recruitment & Onboarding & Offboarding
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Coordinate full-cycle recruitment efforts for UGM.
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Collaborate with department managers to identify and update detailed and accurate job descriptions and hiring criteria, overseeing preparation of interview questions specific to the role being advertised.
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Assist with job posting of positions via Indeed and UGM Website.
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Screens applications, select qualified candidates, schedule and conduct initial interviews.
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Manage documentation of all interviews, collect and file references and KLLP’s.
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Communicate with hiring team details for candidates moving on to second interviews.
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Assist with the second interview process, attend and conduct interviews with managers, directors, and other stakeholders.
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Collaborate with the hiring manager and/or other human resource staff during the offer process, identifying and recommending salary ranges, incentives, start dates, and other pertinent details.
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Support all mission-aligned hiring practices, including screening for spiritual, cultural and values fit with UGM.
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Facilitate onboarding and orientation experiences that communicate mission, expectations, and policies. Secure employee essentials for the first day of employment based on EE position (i.e., request systems network profile, computer/laptop, keys, business cards, name tag, door plate, phone setup, and training in Waypoint, Safety training, Abuse Prevention training, etc.
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Facilitate offboarding of employees leaving UGM by gathering paperwork, setting up exit meetings, and sharing the load of exit meetings with other HR team members.
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Maintain accurate applicant and employee data in UKG and recruiting systems.
Key Result Area #2: Employee Relations:
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Serve as a resource for employees regarding workplace concerns, policies, and benefits working in close coordination with Payroll & Benefits Manager and Director of HR.
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Support Director with disciplinary actions, investigations, and conflict resolution processes.
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Promote a positive, collaborative, and supportive work environment.
Key Result Area #3: Compliance & Policy Administration
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Ensure HR practices comply with federal, state, and local employment laws.
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Maintain employee personnel files and confidential records with discretion.
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Assist in updating, implementing, and communicating HR policies and procedures.
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Support audits, licensing, or accreditation requirements as applicable for employees.
Key Result Area #3: Performance Management & Training
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Support performance review processes, goal setting, and employee development efforts.
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Assist with coordinating training related to compliance, new manager training, and new hire training (including UGM 101 & UGM 102 and KLLP).
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Promote staff engagement, wellness, and retention initiatives.
Key Result Area #4: HR Operations & Support
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Prepare HR reports, metrics, and documentation as requested for quarterly HR Committee Meetings.
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Assist with special projects, program support, and continuous improvement initiatives.
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Perform other duties as assigned to support organizational and ministry needs.
QUALIFICATIONS & COMPETENCIES:
Required:
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Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience).
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At least two to five (2–5) years of experience in a human resources generalist or similar role.
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Working knowledge of employment laws and HR best practices.
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Ability to maintain confidentiality and exercise sound judgment.
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Commitment to the mission, values, and faith-based identity of UGM.
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Ability to balance ministry values with accountability and compliance.
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Must be a grounded and committed Christian: able and willing to model servant-leadership and interested in being part of a ministry to the poor, homeless, drug addicted and mentally ill.
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Active member of the body of Christ, in accordance with the Union Gospel Mission Statement of Faith and UGM Distinctives. Strong interpersonal skills – exercising compassion and discernment while modeling the teachings of Jesus Christ.
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Able and willing to honor the leadership, chain of command, standards and ministry objectives of Union Gospel Mission.
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Must have a teachable spirit and the ability to manage multiple tasks at the same time. Be able to listen and make sound HR related decisions in alignment with UGM purposes.
Preferred:
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HR certification (PHR, SHRM-CP, or equivalent).
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Experience working in a nonprofit, faith-based, or human services organization.
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Familiarity with trauma-informed work environments or ministry-based settings.
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Experience with HRIS and applicant tracking systems.
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At least one year of human resource management experience is preferred.
REQUIRED SKILLS/ABILITIES:
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Excellent verbal and written communication skills.
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Excellent interpersonal, negotiation, and conflict resolution skills.
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Excellent organizational skills and attention to detail.
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Excellent time management skills with a proven ability to meet deadlines.
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Strong analytical and problem-solving skills.
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Ability to prioritize tasks and delegate them when appropriate.
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Ability to act with integrity, professionalism, and confidentiality.
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Proficient with Microsoft Office Suite and familiar with Human Resource Information Systems (HRIS).
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Proficiency with or the ability to quickly learn the organization’s HRIS and talent management systems.
WORKING CONDITIONS/PHYSICAL FACTORS:
Occasionally = 1%-33%; Frequently = 34%-66%; Continuously = 67%-100%
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Work is primarily indoors and requires sitting, standing, bending, reaching, and going from building to building - continuously.
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Requires a sustained level of emotional balance, patience, and tolerance for people and personal and management issues – continuously.
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The ability to move about all the facilities on a regular basis – occasionally.
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Requires the ability to hear, see, and speak clearly – continuously.
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Prolonged periods of sitting at a desk and working on a computer – continuously.
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Must be able to lift 15 pounds at times - occasionally.
- Must be able to access and navigate each department at the organization’s facilities – occasionally.
MISSION & CULTURAL ALIGNMENT:
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Support and uphold the organization’s Christian mission, values, and faith-based culture
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Model professionalism, compassion, and integrity in all interactions
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Approach employee relations and HR decisions with grace, wisdom, and fairness.
EQUIPMENT/TOOLS USED:
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Computer, MS Word Excel, Power Point, Outlook, Office 365, web browser, UKG Ready HRIS system.
#UGMUKG
- Wage offered will be dependent upon experience and education.
We offer a comprehensive and mission-aligned benefits package designed to support your well-being, growth, and work-life balance. Our benefits include competitive health coverage, generous paid time off, retirement contributions after one-year of service, and opportunities for professional development - all within a collaborative, purpose-driven environment.
Highlights:
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Medical, dental, and vision insurance (options for employees, their spouse and children)
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Generous PTO (20 days annually with carryover) and 7 additional paid holidays (carryover limits may apply)
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Retirement plan with employer matching contribution starting at year one and building on years 3, 5 and 7 matching employee contribution up to 5% at year 7)
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Professional development support
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Mission driven culture
