Top 41 Center representative Jobs in Prosser Wa

Project Manager
Zimmerman Associates, Inc. —Washington State
- Contract
- English
- Mid-level
- Bachelor's degree
Field Representative - Remote
Public School Employees of WA/SEIU 1948 —Washington State
- $89,618.16 - $124,878.32 a year
- Full-time
- Mid-level
- Office
- Driver's License
- Paid training
- Health savings account
Quick Apply
3d
Call Center Representative (Family Practice Clinics)
Prosser Memorial Health —Prosser, WA
- $20.87 - $30.19 an hour
- Full-time
- Spanish
- Anatomy knowledge
- HIPAA
- Dental insurance
- Vision insurance
Call Center Representative (Behavioral Health)
Prosser Memorial Health —Benton City, WA
- $20.87 - $30.19 an hour
- Full-time
- Spanish
- English
- High school diploma or GED
- Dental insurance
- Vision insurance
Call Center Representative (Specialty Call Center- Neuro Spine)
Prosser Memorial Health —Prosser, WA
- $20.87 - $30.19 an hour
- Multiple hires
- Spanish
- Anatomy knowledge
- HIPAA
- Dental insurance
- Vision insurance
Patient Service Representative
Complex Care Center PLLC —Richland, WA
- $17.13 - $20.00 an hour
- Part-time
- HIPAA
- Administrative experience
- High school diploma or GED
- Paid time off
Quick Apply
9d
Certified Medical Assistant - Call Center Representative
Prosser Memorial Health —Prosser, WA
- $20.88 - $36.21 an hour
- Full-time
- Spanish
- BLS Certification
- High school diploma or GED
- Dental insurance
- Paid time off
Retail Merchandise Associate
Marshalls —Richland, WA
- $17.13 - $27.20 an hour
- Part-time
- Merchandising
- Organizational skills
- Fair chance
- Paid parental leave
- Health savings account
4d
Billing and Collections Representative - KC BILLING
Kadlec —Richland, WA
- $19.72 - $30.17 an hour
- Full-time
- Mid-level
- Office
- 3 years
- Paid parental leave
- Paid holidays
barista - Store# 08936, WINCO SHOPPING CENTER
Starbucks —Richland, WA
- $17.25 - $19.58 an hour
- Weekends as needed
- No experience needed
- Quick service & fast food restaurant
- Food service experience
- Paid parental leave
- Disability insurance
Police Officer
City of Prosser —Prosser, WA
- $76,606.61 - $97,562.83 a year
- Weekends as needed
- Word processing
- Writing skills
- Mid-level
Quick Apply
Outreach Program Specialist
Girl Scouts of Eastern WA and Northern ID —Richland, WA
- $17.00 - $18.50 an hour
- Part-time
- Bilingual
- Writing skills
- Office
Lateral Police Officer
City of Prosser —Prosser, WA
- $80,402.02 - $97,562.83 a year
- Weekends as needed
- Word processing
- Writing skills
- Mid-level
Quick Apply
Strategic Segment Proposal Engineer
Industrial Connections & Solutions LLC —Richland, WA
- $100,500 - $160,800 a year
- Full-time
- Remote
- Microsoft Outlook
- 5 years
- Engineering
- Health savings account
- AD&D insurance
Quick Apply
11d
Tennis Instructor and Site Director, Central Washington
United States Tennis Association-Pacific Northwest Section —Richland, WA
- $17.50 - $22.50 an hour
- Part-time
- Background check
- 18 years or older
- Customer service
Quick Apply
CNA
Sunnyside Healthcare Center —Sunnyside, WA
- $23.50 - $29.38 an hour
- Full-time
- CPR Certification
- HIPAA
- Math
Quick Apply
12d
Fire Sprinkler Fitter Foreman (TRAVELING)
North American Fire Protection —United States
- $30 - $40 an hour
- Overtime
- Background check
- Mechanic experience
- Construction site
- Profit sharing
- Paid training
Quick Apply
Senior Construction Environmental Specialist - Solar
M. A. Mortenson Company —United States
- $98,800 - $133,300 a year
- Construction site
- 8 years
- Driver's License
- AD&D insurance
- Paid holidays

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Qualterra —Mabton, WA
Current commercial applicators license WSDA. Bachelor’s degree in Horticulture or related highly field preferred.
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Orderfiller / Loader / Unloader
Walmart —Grandview, WA
Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.
$22.65 - $26.15 an hour

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Improveit Home Remodeling —Reynoldsburg, OH
Ability to follow a script and have persuasive conversations. Competitive Compensation (Unlimited Earning Potential). Medical and Dental Insurance Options.
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4d
Collection Specialist
Phillips & Cohen Associates Ltd. —Gahanna, OH
401k program with PCA matching part of employee contributions. Effectively communicate with customer representatives in a compassionate, professional, and fair…
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center representative jobs near prosser wa

Project Manager

Zimmerman Associates, Inc. -
Washington State

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Job Details

Contract

Qualifications

Customer communication
Healthcare staff management
Regulatory compliance
English
Client relationship development
DoD experience
Bachelor's degree
Project management experience in healthcare
Customer relationship management
Client management
Relationship management
Managing projects
Business operations
Call center management
Staffing management

Full Job Description

Zimmerman Associates, Inc. is preparing for an exciting federal contract opportunity and is seeking skilled professionals who want to make an impact. This is an onsite employment opportunity. The Project Manager (PM) will be onsite to monitor the daily operations of staff.

The PM shall be responsible for leading and overseeing all program components within a government customer’s Call Center environment, including distributing work, managing, and supervising all contract personnel supporting the contract. The PM is responsible for initiating and planning all projects, assigning and managing resources required to perform and deliver quality services. The PM will oversee start-up and transition activities, review and complete project deliverables, and monitor productivity while ensuring quality performance of all contract personnel. The PM will maintain a close and professional working relationship with the government client.

Role and Responsibilities

Execute, monitor, and oversee contract staff, ensuring personnel perform in accordance with the Statement of Work (SOW), and provide the client with weekly status updates.
Oversee contract personnel work requirements. Coordinate staff onboarding and offboarding with the COR, collect and report staff absences, review time reporting, and remain available to meet with the client and its representatives.
Provide daily time and attendance reports for Appointing and Referral Management contract staff.
Direct employees regarding worksite administrative requirements, including work hours, dress code, and performance standards such as accuracy, timeliness, and productivity.
Establish and maintain a training program that supports QASP requirements and adjust training plans based on contract needs.
Provide coaching, counseling, and disciplinary actions as needed, while communicating job expectations and enforcing policies and procedures.
Interface regularly through one-on-one meetings, telephone calls, email, and/or teleconferences to promote open, two-way communication with employees and Government representatives.
Conduct ongoing quality and productivity reviews using production logs, quality audits, training surveys, and client feedback.
Provide regular feedback to staff regarding performance against established standards and address performance deficiencies when necessary.
Prepare reports and presentations and present results to senior leaders, managers, clients, professional organizations, and other stakeholders.
Proactively manage any MHS GENESIS-related issues.
Continuously monitor call queues to ensure adequate staffing coverage and maintain caller wait times of no more than 15 minutes.
Brief the customer weekly on metrics and staff attendance.
Prepare to implement proactive booking within six (6) months of contract award. Develop and provide a timeline and implementation plan designed to achieve proactive booking with minimal disruption to call queue operations. During the transition period, ensure call queue wait times remain below 15 minutes.
Maintain accountability for all customer-furnished equipment issued to contract staff and establish a system to track all equipment.
Respond to client inquiries within one hour. For contingency operations, meet client requests within one hour of receipt.

Qualifications and Experience Requirements

U.S. Citizen.
Bachelor’s degree in Business Administration, Healthcare Administration, or a related field.
Minimum of five (5) years of experience working in the healthcare industry.
Minimum of two (2) years of experience serving in a Project Manager role.
Minimum of three (3) years of experience serving as a Subject Matter Expert (SME) in Project Management supporting the Department of Defense (DoD).
Strong oral and written communication skills, with the ability to read, write, speak, and understand English.
In-depth knowledge of the regulatory framework governing healthcare systems, including healthcare operations, workflow design, and organizational strategy.
Demonstrated leadership competencies.
Understanding of group dynamics and relationship management.
Demonstrated experience planning, directing, and coordinating the work activities of call center and referral management personnel.

ZAI is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, veteran’s status or any other legally protected status

#INDSPN

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Refine Your Search

center representative jobs in prosser wa

Project Manager

Field Representative - Remote

Call Center Representative (Family Practice Clinics)

Call Center Representative (Behavioral Health)

Call Center Representative (Specialty Call Center- Neuro Spine)

Patient Service Representative

Certified Medical Assistant - Call Center Representative

Retail Merchandise Associate

Billing and Collections Representative - KC BILLING

barista - Store# 08936, WINCO SHOPPING CENTER

Police Officer

Outreach Program Specialist

Lateral Police Officer

Strategic Segment Proposal Engineer

Tennis Instructor and Site Director, Central Washington

CNA

Fire Sprinkler Fitter Foreman (TRAVELING)

Senior Construction Environmental Specialist - Solar

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