Top 6 It helpdesk Jobs in Providence Ri

IT Technician
Saint Elizabeth Community —East Greenwich, RI
- Full-time
- Microsoft Word
- Computer science
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
7d
IT Helpdesk Analyst
The Silk Companies LLC —Warwick, RI
- Full-time
- Mid-level
- Office
- Communication skills
Quick Apply
Help Desk Technician
Suzor IT —East Walpole, MA
- $22.50 - $26.50 an hour
- Full-time
- Mid-level
- Travel
- 2 years
- Mileage reimbursement
- 401(k)
Quick Apply
Sr. Desktop Support Specialist
Bluestone Bank —Raynham, MA
- $29 - $32 an hour
- Weekends as needed
- Microsoft Office
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Quick Apply
Helpdesk Support Technician
Custom Computer Specialists —Taunton, MA
- $42,000 - $52,000 a year
- Full-time
- Mid-level
- Office
- Windows
- Paid holidays
- Disability insurance
Quick Apply

More jobs to discover

Find similar jobs that you might be interested in.

IT Helpdesk Analyst
The Silk Companies LLC —Warwick, RI
Configures user accounts through active directory and other proprietary systems. Provisioning, installing, and supporting infrastructure such as switches,…
Quick Apply
Service Desk Analyst
The Boston Beer Company —Boston, MA
The Service Desk Analyst I participates in daily operations of the service desk; providing customer support and technical support, and participating in support…
$30 - $50 an hour
Quick Apply

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Help Desk Technician - Tier 2
Proteam Solutions —Columbus, OH
Bachelors, Associates Degree, or Advanced Training in a technical field preferred but not required. Involves user support on software and hardware from base…
Quick Apply
9d
IT Systems Administrator
JobSquad Staffing Solutions —Lancaster, OH
Degree in Computer Science, IT, or a related field, or equivalent experience. This position will provide technical support to office and manufacturing employees…
$85,000 - $95,000 a year
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for it helpdesk in providence ri

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it helpdesk jobs near providence ri

IT Technician

Saint Elizabeth Community -
East Greenwich, RI

Quick Apply

Job Details

Full-time
7 days ago

Benefits

Health insurance
Dental insurance
Tuition reimbursement
Employee assistance program
Vision insurance
403(b)
Life insurance

Qualifications

Telecommunications network troubleshooting
Microsoft Word
Computer science
Network troubleshooting
Microsoft Excel
Microsoft Outlook
Bachelor's degree in information technology
Computer Science
IT user and group management
Software deployment
Bachelor of Science
Laptop (troubleshooting support)
Peripheral setup
Hardware maintenance
Firmware
Operating system updates
Mid-level
Software installation
VoIP
Bachelor's degree
Zendesk
Computer hardware
Desktop (troubleshooting support)
Office equipment installation
Computer management
Hardware configuration
Customer support ticket management
Updating inventory records
Software documentation
Microsoft Teams

Full Job Description

IT Technician

Saint Elizabeth Community

Full Time | Days

Great opportunity to join our Information Technology team and provide technical support to employees across our Community! The work of our IT team enables the caregiving mission of Saint Elizabeth Community by assisting staff in multiple locations with routine technology issues.

Office located at Saint Elizabeth Home in East Greenwich, RI. This role supports all Saint Elizabeth Community locations and includes travel to other sites as needed.

Responsibilities for an IT Technician:

Perform all laptop and desktop setupsupgrades, transitioning users to new hardware.
Create user accounts in active directory and populate all fields during account creation.
Produce New User IT Documentation for all new hires within the organization.
Assign M365 licensing to active users within Microsoft 365 admin center portal.
Setup and configure M365 applications (Outlook, Excel, Word and Teams)
Update and maintain PC inventory for all entities.
Assist with troubleshooting issues and provide technical support on all helpdesk tickets assigned to the IT Technician within ZenDesk Helpdesk Platform.
Ability to solve tasks remotely using tools such as Go To Resolve.
Maintain PC/Laptop inventory. Give recommendations on system upgrades.
Generate IT-related documentation for various hardware and software applications.
Run Windows Updates on desktops and laptops.
Proactively update drivers on desktoplaptop systems. EX: BIOS, Video Card, Firmware, etc.
Perform simple troubleshooting on network wall jacks and wiring within MDF and IDF's throughout all facilities.
Assist with deployment and user management of Intermedia hosted IP Phones as well as Vertical Wave IP based phones.
Physically setup laptops/desktops for new hires or office moves. Connect all peripheral devices using wired or wireless connections.
Deploy desktop IP phones (Yealink or Vertical) via wired or wireless connectivity.
Work with the IT Manager to determine any hardware needs, or replacement.
Disposal of any retired IT hardware.

Qualifications for an IT Technician:

B.S. preferred: Focused on Computer Science, Information Technology or relevant work experience.
1-3 years IT related experience preferred.
Work one on one with end-users in person or virtually.
Strong verbal and written communication.
Excellent analytical and problem-solving skills.
Attention to detail.
Ability to work well in teams.
Strong work ethic.

Why choose Saint Elizabeth Community?

Saint Elizabeth Community is a non-profit, locally owned organization providing compassionate, high-quality care since 1882. With 11 locations across Rhode Island, we offer a full continuum of services, including Independent Living, Assisted Living, Skilled Nursing, Home Care, and Rehabilitation.

What does Saint Elizabeth Community offer employees?

High-quality and low-cost Health, Dental and Vision coverage: Blue Cross Blue Shield Health InsuranceDelta Dental Insurance offered for employees working 20+ hours/week
403B Employer Contribution Plan
Tuition Assistance and Loan Reimbursement
Career advancementtraining opportunities to support individual employee goals
Childcare Reimbursement Program
Employee Referral
EAP, Life Insurance, and more!

Work in an environment where our co-workers and those in our care are treated just like family!

Saint Elizabeth Community understands the importance of having the time to provide care that is thorough, dignified, and compassionate. We have some of the best staffing ratios in the state... come and meet us to see how our mission and philosophy of care influence all that we do!

- Trusted Care Since 1882! -

EEOC - We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Quick Apply

Refine Your Search

it helpdesk jobs in providence ri

IT Technician

IT Helpdesk Analyst

Help Desk Technician

Sr. Desktop Support Specialist

Helpdesk Support Technician

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for it helpdesk in providence ri

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected