Top 212 It systems specialist Jobs in Provo, Ut

Technical Support Specialist
Higginbotham —Lehi, UT
- Computer science
- Microsoft Outlook
- Computer Science
1d
MDU IT Specialist
McWane Ductile —Provo, UT
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
IT Systems Specialist
Heritage Schools, Inc. —Provo, UT
- $19 - $26 a year
- Full-time
- Google Workspace
- Mid-level
- Office
Quick Apply
8d
IT Level 2
Brevium —American Fork, UT
- $60,000 - $70,000 a year
- Full-time
- HIPAA
- Mid-level
- AWS
- AD&D insurance
- Paid holidays
Quick Apply
Clinical Applications Specialist II--IT-Provo
Revere Health —Provo, UT
- Weekends as needed
- Hybrid work
- Mid-level
- Office
- 3 years
Quick Apply
Customer Success Specialist
InsCipher —Pleasant Grove, UT
- $23 - $26 an hour
- Full-time
- Remote
- Bachelor's degree
- Organizational skills
- 1 year
- Paid holidays
- Health insurance
Quick Apply
Clinical Applications Specialist I-FT-IT-Provo
Revere Health —Provo, UT
- Full-time
- Hybrid work
- Mid-level
- Office
- Analysis skills
Quick Apply
HR Operations Specialist (part-time 17.5 hrs/wk)
Brigham Young University —Provo, UT
- $22.50 - $29.25 an hour
- Part-time
- Microsoft Outlook
- Customer service
- Mid-level
- Free parking
- Employee assistance program
IT Support Specialist
Trucordia —Lindon, UT
- Full-time
- Remote
- Mid-level
- 2 years
- Communication skills
- Health savings account
- AD&D insurance
Quick Apply
6d
IT Analyst- Helpdesk
Summit Line Construction, Inc. —Heber City, UT
- Full-time
- Mid-level
- Office
- Windows
- Wellness program
- Paid holidays
IT Support Specialist Team (Full-Time)
All IT Pros —Provo, UT
- Email
- Google Workspace
- Computer science
- Computer Science
Office Specialist (part-time, 17.5 hours/week)
Brigham Young University —Provo, UT
- $20.25 - $26.50 an hour
- Part-time
- Microsoft Outlook
- Word processing
- Office
- Free parking
- Employee assistance program
Strategic Sourcing Specialist
Brigham Young University —Provo, UT
- $73,000 - $95,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- Office
- Free parking
- Wellness program
9d
Law Library Access Services Specialist (17.5 hrs/week, Temporary)
Brigham Young University —Provo, UT
- $20.25 - $26.50 an hour
- Part-time
- Computer literacy
- 3 years
- University
- Free parking
- Employee assistance program
Technical Support Technician
Cyrious Software —Lehi, UT
- Email
- Mid-level
- Windows
- SQL
Office Specialist II - Nursing
Utah County Government —Provo, UT
- $17.98 - $22.15 an hour
- Full-time
- Spanish
- English
- Mid-level
- Health savings account
- Paid holidays
8d
Video Production Specialist
Brigham Young University —Provo, UT
- $21.25 - $36.25 an hour
- Part-time
- Mid-level
- University
- Bachelor's degree
- Free parking
- Employee assistance program
Billing Specialist
MyAdvice —Lehi, UT
- $20 - $25 an hour
- Overtime
- Hybrid work
- Basic math
- High school diploma or GED
- US work authorization
- AD&D insurance
- Paid holidays
Quick Apply
7d
Digital Marketing Specialist, Prospective Students
Brigham Young University —Provo, UT
- $65,500 - $84,500 a year
- Full-time
- Marketing
- Mid-level
- Master's degree
- Free parking
- Wellness program
Treasury Management Support Specialist I
Altabank —Pleasant Grove, UT
- Extended hours
- Microsoft Word
- Research
- Mid-level
- Profit sharing
- Health savings account

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Technical Support Specialist

Higginbotham -
Lehi, UT

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Job Details

1 day ago

Qualifications

Jira
Desktop computer repair
Knowledge management
Computer science
Network troubleshooting
Content creation for technical audiences
Email customer support
Microsoft Outlook
Technical support via phone
Bachelor's degree in information technology
Computer Science
Phone communication
Procedural guides
Associate's degree in computer science
Spreadsheets
Hardware maintenance
Direct client contact
Operating system updates
Mid-level
Incident Escalation
Software installation
IT infrastructure
Associate's degree in information technology
Zendesk
Computer hardware
Task prioritization
Desktop (troubleshooting support)
Computer management
Requirements analysis
Vendor communication

Full Job Description

Position Summary: We are seeking a skilled and proactive IT Technician to support, maintain, and improve our organization’s IT infrastructure. The ideal candidate will troubleshoot hardware and software issues, assist users with technical support, and ensure systems run smoothly and securely. This role plays a critical part in ensuring business continuity and supporting our compliance with IT policies and best practices.

Supervisory Responsibilities: None

Essential Tasks:

Diagnosing and troubleshooting technical issues across hardware, software, and network systems
Providing step-by-step guidance and walkthroughs to customers and team members
Install, configure, and perform minor repairs on computer hardware and software systems
Helping customers diagnose technical issues in person or remotely
Deliver remote and on-site technical support to end-users.
Maintain optimal functionality of computer systems and related technologies.
Support software updates, maintenance, and troubleshooting.
Work with Windows operating systems, including setup, maintenance, and troubleshooting.
Create and update internal process documentation and knowledge base articles.
Collaborate with third-party vendors for support and service delivery.
Manage technical support cases via phone, email, and ticketing systems.
Assist with system and software evaluations, including analyzing requirements and recommending improvements.

Core Competencies:

Ability to Analyze and Solve Problems: Skill in recognizing challenges, exploring options, and implementing effective solutions in a timely manner
Attention to Detail: A strong focus on completing tasks and projects accurately and thoroughly
Communication Skills: Capable of expressing ideas clearly in both verbal and written forms and engaging with various audiences
Timely Task Completion: Ability to finish tasks and projects efficiently, managing resources and priorities effectively
Team Collaboration: Willingness to work together with others, promoting teamwork and supporting shared goals
Client Focus: Dedication to understanding and addressing the needs of clients and stakeholders to ensure their satisfaction
Dependability: Acknowledgment of the importance of being present and punctual.
Creative Thinking: Openness to suggesting new ideas and methods to improve processes and outcome
Organizational Skills: Capability to prioritize tasks and manage multiple projects simultaneously
Adaptability: Willingness to adjust to changing situations and priorities, showing resilience in a dynamic work environment

Experience and Education:

Associate’s or bachelor’s degree in IT, Computer Science, or related field preferred; relevant certifications (e.g., CompTIA A+, Microsoft Certified) are a plus.
Prior experience working on a Helpdesk, in IT, or similar technical function.
Experienced in multitasking, prioritizing, and managing time effectively.
Experienced in escalating unresolved issues to higher-level support teams or third-party vendors when necessary.
Skilled in professional written and interpersonal communication, with a strong ability to convey complex technical information clearly and effectively to non-technical audiences, ensuring understanding across all organizational levels.

Licensing and Credentials:

Relevant certifications (e.g., CompTIA A+, Microsoft Certified) are a plus.
A Property and Causality Insurance License is to be obtained within three months of employment

Systems:

Proficient with Microsoft Excel, Word, PowerPoint, and Outlook
Experience with ticketing systems (e.g., Zendesk, Jira, ServiceNow) is a plus.

Physical Requirements:

Ability to lift twenty-five pounds
Repeated use of sight to read documents and computer screens
Repeated use of hearing and speech to communicate on telephone and in person
Repetitive hand movements, such as keyboarding, writing, 10-key
Walking, bending, sitting, reaching, and stretching in all directions

Notice to Recruiters and Staffing Agencies: To protect the interests of all parties, Higginbotham Insurance Agency, Inc., and our partners, will not accept unsolicited potential placements from any source other than directly from the candidate or a vendor partner under MSA with Higginbotham. Please do not contact our team members or send unsolicited potential placements.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

it systems specialist jobs in provo, ut

Technical Support Specialist

MDU IT Specialist

IT Systems Specialist

IT Level 2

Clinical Applications Specialist II--IT-Provo

Customer Success Specialist

Clinical Applications Specialist I-FT-IT-Provo

HR Operations Specialist (part-time 17.5 hrs/wk)

IT Support Specialist

IT Analyst- Helpdesk

IT Support Specialist Team (Full-Time)

Office Specialist (part-time, 17.5 hours/week)

Strategic Sourcing Specialist

Law Library Access Services Specialist (17.5 hrs/week, Temporary)

Technical Support Technician

Office Specialist II - Nursing

Video Production Specialist

Billing Specialist

Digital Marketing Specialist, Prospective Students

Treasury Management Support Specialist I

I want to receive the latest job alert for it systems specialist in provo, ut

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