Director, D2D Experience & Creative Strategy
Reports To: Chief Marketing Officer
We are seeking a dynamic, creative, and highly collaborative Director of D2D Experience & Creative Strategy to help shape the culture and engagement of our Door-to-Door Sales Organization.
In this role, you will design the experiences, programs, events, and communication strategies that help our sales reps feel motivated, connected, supported, recognized, and proud to be part of the organization. You will be the creative mastermind behind strengthening both rep recruitment and long-term retention.
As a strategic partner across Marketing, Sales Leadership,, and Operations, you will bring the D2D sales experience to life by owning high-impact events, social media, content, and engagement initiatives that support rep recruitment, retention, and community-building.
This Role Is For You If:
You are a visual storyteller, a community builder, an event visionary, and a master of content who understands what motivates commission-based sales reps. This is a deeply creative, cultural, and brand-driven leadership position.
Core Responsibilities:
1. Experience & Engagement Strategy (Social Media, Content, & Events)
- Direct Leadership: Act as the direct supervisor, mentor, and strategic partner to the Social Media, Content, and Event roles, heavily embedding yourself in their day-to-day planning, development, and execution.
- Event Strategy & Execution: Build and drive the high-level strategy for all sales leadership events, high-stakes sales incentive trips, and recruiting events. Ensure every event is mathematically evaluated for success using internal event scoring and review metrics.
- Social Media & Content Vision: Design, iterate, and secure an efficient, high-impact social media and content creation workflow. Oversee content grids, posting schedules, and secure password management protocols to maximize brand visibility and community engagement.
- Recruitment & Retention Engine: Continuously optimize all social media, content, and event initiatives to serve as the company's leading tools for attracting new reps and maintaining the loyalty of existing ones.
2. Creative Direction & Execution
- Cross-Functional Execution: Leverage your experience working with graphic design and media teams to successfully execute high-quality creative assets and marketing content.
- Training Content Development: Gather requirements from key sales stakeholders to develop robust presentation decks (PowerPoint/Google Slides) and educational content.
- Media Pipeline Management: Coordinate with the media team on the production and upload of weekly training recordings and maintain distribution pipeline.
- Brand Standards: Maintain high-quality visual benchmarks utilizing resources like Pinterest mood boards and internal media production guides.
3. Cross-functional Partnership & Communication
- Strategic Alignment: Serve as a strategic partner across Marketing and Sales Leadership to align engagement initiatives with organizational goals and the evolving needs of the D2D Sales Org.
- Stakeholder Alignment: Serve as the central connection point between corporate marketing and field sales leadership, systematically gathering, prioritizing, and delivering on requests.
- Branded Assets: Collaborate with internal creative, media, and merchandise teams to develop and execute branded apparel, promotional items, training materials, and rep engagement assets.
- PartnershipExternal Stakeholder Relations: Maintain and expand existing partnerships (e.g., Utah Valley University, Utah Hockey Club) and pioneer new collegiate tabling opportunities in primary sales regions like Utah, Texas, Arizona, and Southern California.
4. Team Leadership & Culture
- People Development: Directly manage and provide leadership, mentorship, and direction to team members supporting events, content, social media, and community engagement initiatives.
- Reporting & Governance: Provide daily operational reporting to leadership. Audit internal team documentation every 6 months to ensure training manuals and process files remain current.
- Agile Management: Build and maintain an ongoing department backlog; conduct weekly backlog grooming and prioritization to ensure maximum ROI on marketing output via ClickUp.
- Site Leadership: Serve as the executive site leader for the Provo Studio office. Manage the daily environment, culture, and administrative staff.
Qualifications:
- Education: Bachelor's degree in Marketing, Creative Direction, Business Administration, or a related field.
- Experience: Minimum 5 years of experience in Marketing Management, with a heavy emphasis on building organic social media content strategies and corporate event planning. At least 3 years directly tied to a door-to-door sales environment, high-growth recruitment network, or related creative field.
- Creative Aptitude: Proven portfolio or track record showing examples of creative direction, visual design principles, and direct collaboration with graphic design and media teams.
- Technical Stack: Proficient with Canva or Adobe Illustrator; Microsoft PowerPoint & Excel or Google Workspace equivalents; and ClickUp or similar enterprise project management software.
- Scheduling & Flexibility: Must have the flexibility to work occasional weekends and flex hours after 5:00 PM during peak, high-stakes intervals of the recruiting season.
- Communication Skills: Exceptional interpersonal, negotiation, and master-level communication skills. Highly collaborative with a demonstrated ability to manage up, manage across, and set flawless expectations with field sales leaders.
- Travel: Willingness to travel up to 15% of the time to support field operations or key events and travel to the Dallas Corporate office once a quarter
About Us
Moxie Pest Control is named for the drive and enthusiasm embraced by our team! Our mission is to improve the quality of life for our customers, team, and community.
We believe in striving to do the right thing because we genuinely care about our employees and customers, the work we do, and our personal and professional character.
We're more than just a pest control company!
What We Live By
Do The Right Thing
We believe in striving to do the right thing because we genuinely care about our customers.
Be Kind
We think kindness is contagious, and we believe small gestures can have a big impact.
Be The Solution
It's an understatement to say we take pride in our work. We live by the motto: “If a thing is worth doing, it's worth doing well.”
Keep Improving
Because we care about helping our customers, we take our job knowledge seriously.
Company Perks
At Moxie Pest Control we offer a total rewards package that supports the health, life, and career of our employees. The available plans and programs include:
- 2021, 2022, 2023, & 2024: Great Places To Work and Top Places to Work
- Awards & Recognition
- In Office and Hybrid Work Environment
- Monthly Company Events
- Quarterly Service Projects
- Comprehensive medical coverage that covers many common services at no cost or for a low copay
- Additional options for dental and vision benefits, life and disability coverage and more
- 401K Plan
- Long- and Short-term Disability Coverage (Voluntary)
- Paid Time Off
AAP / EEO Statement
Moxie Pest Control provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.
Moxie Pest Control absolutely prohibits any form of unlawful employee harassment or discrimination based on any of the characteristics mentioned above. Improper interference with the ability of other employees to perform their expected job duties will not be tolerated.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Additional Details :
About Us: Moxie Pest Control is on the lookout for dedicated individuals to join our dynamic team as TAP Insulation Installers. This is a fantastic opportunity for those who appreciate hands-on work and are eager to build a rewarding career in pest control and home services.
Why Moxie? At Moxie, you’ll be part of a family of ambitious individuals dedicated to building rewarding careers in pest control. We’re not just growing rapidly – we’re creating a launchpad for your personal and professional success. If you’re driven, motivated, and ready to transform your career and lifestyle, we want to hear from you.
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
