Security Account Manager - Full Time
Primary Location: Lehi, UT
Wage: $95,000-$100,000/YR
We are seeking an experienced and highly motivated Security Account Manager to oversee security operations at a large corporate campus in Lehi, Utah. This is a leadership role responsible for the overall management of a 24/7 security program, including Security Officers, Safety Officers, and GSOC Operators.
The Security Account Manager serves as the primary operational leader for the site and is responsible for ensuring the delivery of exceptional security services, maintaining compliance with client expectations, and fostering a culture of safety, accountability, and professionalism.
This position is generally scheduled Monday through Friday; however, due to the nature of a 24/7 operation, the Security Account Manager must have a flexible schedule to support operational needs, emergencies, incidents, special projects, and business requirements.
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Perks & Benefits:
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Medical, Dental, Vision & 401K Options.
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Life, AD&D, & Disability Insurance.
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Virtual Medical Appointments With Telemedicine.
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Paid Time Off, FREE Uniforms, Paid Training. & Paid Weekly.
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Employee Assistance Program.
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DailyPay Access Program!!
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Discounts on Childcare, Pet care, vehicles, cell phones, travel & So Much More!
Site Leadership & Operations:
Provide overall leadership and management of the security program for a large corporate campus operating 24/7.
Directly manage Security Officers, Safety Officers, GSOC Operators, Supervisors, and other site personnel.
Ensure all security operations are conducted in accordance with client policies, company standards, and regulatory requirements.
Maintain operational readiness and ensure consistent service delivery across all shifts.
Serve as the primary point of contact for the client regarding security operations and performance.
Personnel Management:
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Recruit, hire, train, develop, coach, and retain security personnel.
Conduct performance evaluations, disciplinary actions, coaching sessions, and employee development planning.
Maintain staffing levels and oversee workforce planning to ensure adequate coverage for all shifts and operational requirements.
Foster a positive culture focused on accountability, professionalism, customer service, and operational excellence.
Scheduling & Payroll Administration:
Client Relationship Management:
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Build and maintain strong relationships with client stakeholders and site leadership.
Conduct regular operational reviews and provide performance updates to client representatives.
Address client concerns and implement corrective actions as necessary.
Ensure service delivery consistently meets or exceeds contractual obligations and client expectations.
Incident Management & Emergency Response:
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Act as the primary escalation point for significant security, safety, and operational incidents.
Lead incident response efforts and coordinate with internal and external stakeholders.
Ensure timely reporting, investigation, and documentation of incidents.
Conduct post-incident reviews and implement corrective actions to prevent recurrence.
Compliance, HR, & Rick Management:
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Partner with Branch Management, Human Resources, Legal, and Compliance teams to address employee relations, investigations, policy adherence, and regulatory requirements.
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Ensure compliance with all company policies, client requirements, local regulations, and industry standards.
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Maintain accurate records, reports, and documentation related to personnel, incidents, and site operations.
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Support audits, inspections, and compliance reviews as required.
Safety & Security Management:
Oversee physical security, access control, visitor management, patrol operations, emergency preparedness, and GSOC functions.
Partner with safety teams to promote workplace safety initiatives and ensure adherence to safety protocols.
Develop and implement operational improvements to enhance service quality and reduce risk.
Build relationships with local law enforcement, emergency responders, and community partners.
Preferred Qualifications:
Basic Requirements:
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18 years of age or older.
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High School Diploma, GED, OR ability to complete the GED program within 6 months.
Above average computer / technology skills needed.
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Must be able to remain calm and professional in stressful situations.
Must have great attention to detail.
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All candidates must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation.
Minimum of 3 years of security management, account management, or operations leadership experience.
Minimum of 2 years of direct people management experience.
Experience managing operations in a 24/7 environment.
Experience supervising large teams across multiple shifts and functions.
Strong organizational, communication, and leadership skills.
Proficiency with scheduling, payroll, workforce management, and reporting systems.
Ability to manage multiple priorities in a fast-paced environment.
Valid driver’s license and ability to meet company driving requirements.
Working Conditions:
Primary schedule is Monday through Friday.
Must be available to support a 24/7 operation, including nights, weekends, and holidays as required.
Work hours may vary based on operational needs, incidents, client requirements, staffing challenges, or business demands.
Occasional after-hours response and emergency site attendance may be required.
Schedule and work assignments may be adjusted with notice to support business and client needs.
See a different world.
EOE/M/F/Vet/Disabilities
Our Company Mission:
Securitas’ mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.
Our Values:
Securitas’ core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.
Integrity:
Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don’t compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.
Vigilance:
Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don’t. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers’ premises.
Helpfulness:
As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.
Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.
Benefits include:
- Retirement plan
- Employer-provided medical and dental coverage
- Company-paid life insurance
- Voluntary life and disability insurance
- Employee assistance plan
- Securitas Saves discount program
- Paid holidays
- Paid time away from work
Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.
Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.
