Top 5 Guest service agent Jobs in Pullman, Wa

Front Desk Agent
Converge Hospitality —Lewiston, ID
- From $14 an hour
- Full-time
- Hotel
- US work authorization
- In-person
Quick Apply
Front Desk Agent
Coast Hilltop Inn —Pullman, WA
- $17.13 - $18.50 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
- Paid time off
- Employee discount
Quick Apply
5d
Guest Service Agent
Stonebridge —Pullman, WA
- $17.13 an hour
- Part-time
- Hotel
- Organizational skills
- Computer skills
- Disability insurance
- Health insurance
Quick Apply
1d
Front Desk Agent - NIGHT AUDIT
La Quinta Inn & Suites —Moscow, ID
- $16 an hour
- Part-time
- Office
- Hotel
- In-person
- Paid time off
- On-the-job training
Quick Apply

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Front Desk Agent
Coast Hilltop Inn —Pullman, WA
Responsibilities include: taking reservation, registering guests, assigning rooms, light laundry duty, lobby food & beverage preparation and service,…
$17.13 - $18.50 an hour
Quick Apply
5d
Guest Service Agent
Stonebridge —Pullman, WA
This role supports the hotel’s front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest…
$17.13 an hour
Quick Apply
1d

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Leasing Agent
RHM Real Estate Group —Columbus, OH
Willingness to achieve Fair Housing certification prior to interaction with prospects or residents. Immediately record all telephone and in-person visits in…
$20 an hour
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Front Desk Agent
Renaissance Westerville —Westerville, OH
Respond quickly to calls, lobby visitors, and team members needing assistance. Post guest charges, collect payments, and follow cash handling procedures.
From $16 an hour
Quick Apply
10d

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guest service agent jobs near pullman, wa

Front Desk Agent

Converge Hospitality
Lewiston, ID

Quick Apply

Job Details

Full-time
From $14 an hour

Qualifications

Guest reservation booking
Mail distribution
Mail management
Mail processing
Venue guest services
Hotel experience

Full Job Description

As Guest Service Representative, you are responsible for check-in, check-out, front desk operations, market sales and all other guest interactions. You strive to exceed established standards at every opportunity and take pride in the overall look and feel of the front desk, lobby, and all surrounding areas.

How will you do this? The following are the essential functions and responsibilities of the job:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ensure every guest is greeted and welcomed in a unique and personable way upon arrival.
Book guest hotel reservations.
Register guests to the hotel, verifying reservation, personal information and securing payment information.
Answer and route calls as appropriate; take guest messages with accuracy.
Assist in handling mail and other electronic communication.
Promote the brand loyalty program and provide recognition and benefits to all present members.
Provide guests with information regarding hotel facilities and local attractions.
Anticipate guests’ needs and respond timely, efficiently, appropriately and in a friendly manner.
Assist in resolving guest complaints regarding service and/or accommodations, whether handling on own, or elevating to managerial level.
Responsible for cash drawer contents and transactions during shift.
Maintains accurate records including cash flows, registration cards, reservation cards, and property walks.
Process all Market and retail transactions for the guests.
Maintain appropriate market inventory levels, restocking when necessary.
Handle confidential information, including guest records, with a high degree of integrity.
May assist with continental breakfast and laundry functions during downtime.
May fill in driving the guest shuttle.
Assure overall cleanliness of the front office area, lobby, and surrounding areas.
Communicate larger housekeeping and maintenance issues to the respective departments, for immediate attention.
Maintain a professional image at all times through action, appearance, and dress.
Follow Company policies and procedures.
Other duties as assigned by supervisor or management.

Job Type: Full-time

Pay: From $14.00 per hour

Experience:

Hotel experience: 1 year (Preferred)

Work Location: In person

Quick Apply

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guest service agent jobs in pullman, wa

Front Desk Agent

Front Desk Agent

Guest Service Agent

Front Desk Agent - NIGHT AUDIT

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