Top 3 Guest service agent Jobs in Pullman, Wa

Front Desk Agent
Coast Hilltop Inn —Pullman, WA
- $17.13 - $18.50 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
- Paid time off
- Employee discount
Quick Apply
6d
Guest Service Agent
Stonebridge —Pullman, WA
- $17.13 an hour
- Part-time
- Hotel
- Organizational skills
- Computer skills
- Disability insurance
- Health insurance
Quick Apply
2d
Front Desk Agent - NIGHT AUDIT
La Quinta Inn & Suites —Moscow, ID
- $16 an hour
- Part-time
- Office
- Hotel
- In-person
- Paid time off
- On-the-job training
Quick Apply

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Host
The Table —Pullman, WA
Manage the reservation system and organize seating for guests. Escort guests to their tables and present menus. Must be at least 16 years old.
From $17.13 an hour
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Front Desk Agent
Coast Hilltop Inn —Pullman, WA
Responsibilities include: taking reservation, registering guests, assigning rooms, light laundry duty, lobby food & beverage preparation and service,…
$17.13 - $18.50 an hour
Quick Apply
6d

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Front Desk Agent
Paramount Philly Agency —Columbus, OH
Maintain an organized, clean, and inviting front desk area. Provide accurate information and guide guests to the appropriate resources or team members.
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11d
Overnight Guest Service Agent - Hilton Columbus Downtown
Hilton —Columbus, OH
Delight our guests: Respond to guest requests, resolve concerns with care and urgency, and effectively manage messages and communications.
9d

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Front Desk Agent

Coast Hilltop Inn
Pullman, WA

Quick Apply

Job Details

Part-time | Full-time
$17.13 - $18.50 an hour
6 days ago

Benefits

Paid time off
Employee discount
Retirement plan

Qualifications

Computer operation
Food handling
Financial transaction processing
High school diploma or GED
Typing
Client interaction via phone calls

Full Job Description

Job Summary: Hotel representative for the guest throughout all stages of their stay by working with all hotel personnel to ensure that every guest is enjoying superior customer care. Responsibilities include: taking reservation, registering guests, assigning rooms, light laundry duty, lobby food & beverage preparation and service, accommodating special requests, coordinating with other hotel departments, (sales, maintenance and housekeeping) and ensuring the guests have a pleasant stay including a smooth check-in and check-out experience.

Job Duties:

· Maintains an inventory of vacancies, reservations and room assignments.

· Possesses a working knowledge of the reservation department. Takes same day reservations and future reservations when necessary. Knows cancellation procedure.

· Knows room locations, types of rooms available, and room rates.

· Registers arriving guests and assigns rooms.

· Coordinates guest room maintenance work with the maintenance department.

· Uses persuasive selling techniques to sell rooms and to promote other services of the hotel.

· Reports any unusual occurrences or requests to the manager or assistant manager.

· Manages and resolves all guest complaints in a professional and courteous manner.

· Processes guest check-outs and handles monetary transactions.

· Maintains customers’ privacy.

· Maintains front desk/office area neatly and professionally.

· Maintains lobby food and beverage programs as required and needed.

· Performs other duties as assigned (Laundry etc.)

Qualifications:

· High school diploma or equivalent.

· Previous hotel-related experience preferred.

· Strong communication skills that demonstrate a professional attitude.

· Ability to understand and adhere to proper credit, check cashing, and cash handling policies and procedures. Able to properly secure guest information.

· Ability to learn safety, emergency, and accident prevention policies and procedures.

· Knowledge of proper telephone etiquette.

· Ability to work a flexible schedule, including weekends and holidays.

· Friendly, open demeanor (hospitality personality).

· Basic typing and computer skills.

Pay: $17.13 - $18.50 per hour

Benefits:

Employee discount
Paid time off
Retirement plan

Work Location: In person

Quick Apply

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guest service agent jobs in pullman, wa

Front Desk Agent

Guest Service Agent

Front Desk Agent - NIGHT AUDIT

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