- Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
- Handle guest complaints ensuring guest satisfaction.
- Maintains standards of quality and cleanliness throughout daily assignments.
- Observes all house and safety rules, housekeeping room procedures, and security procedures.
- Cleans and services assigned guest rooms by category priority according to franchise and hotel standards.
- Returns and restocks cart at end of shift.
- Complete additional deep cleaning / seasonal cleaning functions as scheduled.
- Other duties as assigned.
Responsibilities
Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.
Qualifications
- Minimum one year cleaning experience; previous hotel experience preferred.
- Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
- Knowledge of proper chemical handling.
- Bilingual English/Spanish a plus.
- Knowledge of local activities and attractions appropriate for clientele.
Shaner Hotels has an exciting opportunity at our 78-room Sleep Inn & Suites Port Charlotte–Punta Gorda. Conveniently located just off Interstate 75, our hotel offers guests easy access to Southwest Florida's beautiful beaches, championship golf courses, world-class fishing at Boca Grande, and Charlotte Sports Park, the Spring Training home of the Tampa Bay Rays.
Designed for both business and leisure travelers, our hotel features comfortable accommodations, complimentary hot breakfast each morning, free high-speed Wi-Fi, an outdoor pool, a business center with public computers, printing and fax services, and flexible meeting and event space for up to 100 guests.
If you're passionate about hospitality and dedicated to delivering exceptional guest experiences, Sleep Inn & Suites Port Charlotte–Punta Gorda offers an excellent opportunity to grow your career with Shaner Hotels. Join a team that values service excellence, teamwork, and professional development while welcoming guests to one of Florida's most desirable Gulf Coast destinations.
Shaner Hotel Group
Shaner Hotels is one of the hospitality industry's leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 70 full-service, select-service, extended-stay, and resort properties, representing over 8,000 guest rooms across 14 states and three countries.
We proudly partner with many of the world's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property.
Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support.
Whether you're joining one of our hotels or our corporate team, you'll become part of an organization committed to innovation, professional growth, and delivering outstanding hospitality. At Shaner Hotels, we invest in our people and provide opportunities to build rewarding careers across every area of the hospitality industry.
