Top 122 Hotel guest service agent Jobs in Queens, Ny

Guest Service Agent - The Fifth Avenue Hotel
The Fifth Avenue Hotel —New York, NY
- Up to $30 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Organizational skills
Welcome Desk Agent
Marriott International, Inc —New York, NY
- $30 - $33 an hour
- Full-time
Guest Experience Agent
Marriott International, Inc —New York, NY
- $31.83 - $42.45 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
Lifestyle Front Desk Agent
Marriott International, Inc —New York, NY
- $32.85 - $43.81 an hour
- Full-time
- Hotel
- High school diploma or GED
- Front desk
13d
Guest Service Agent
Hilton Garden Inn - JFK —Jamaica, NY
- From $22 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
2d
Front Desk Agent
Adria Hotel & Conference Center —Bayside, NY
- $17.50 - $19.00 an hour
- Full-time
- Hotel
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent
Hilton Garden Inn Flushing —Flushing, NY
- From $22 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Guest Service Agent
AKA Hotels+Hotel Residences —New York, NY
- $25 an hour
- Weekends as needed
- English
- Residential
- High school diploma or GED
Quick Apply
Know Agent-
Virgin Hotels Central Services LLC —New York, NY
- $28 an hour
- Weekends as needed
- Microsoft Word
- English
- Hotel
Quick Apply
2d
Reservations Agent
The Fifth Avenue Hotel —New York, NY
- Up to $31 an hour
- Weekends as needed
- English
- Hotel
- High school diploma or GED
8d
Guest Services Agent
AKA Hotels+Hotel Residences —New York, NY
- $25 an hour
- Weekends as needed
- Surgery
- English
- Residential
- Dental insurance
- Paid time off
Quick Apply
Guest Service Agent
Renaissance New York Flushing Hotel at Tangram - Meyer Jabara Hotels —Flushing, NY
- $20 an hour
- Weekends as needed
- Microsoft Excel
- Computer literacy
- English
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent at The Whitby Hotel
Crosby Hotel LLC —New York, NY
- $20 - $25 an hour
- Weekends as needed
- English
- Hotel
- High school diploma or GED
Quick Apply
Guest Service Agent (Front Desk)
Fairfield by Marriott Brooklyn —Brooklyn, NY
- $21 - $25 an hour
- Part-time
- Computer literacy
- Hotel
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
Overnight Guest Service Agent
AKA Hotels+Hotel Residences —New York, NY
- $26 an hour
- Weekends as needed
- Surgery
- English
- Residential
- Dental insurance
- Paid time off
Quick Apply
2d
Guest Services Agent - Hotel Front Desk
Sonesta —New York, NY
- $27 - $30 an hour
- Weekends as needed
- Serving
- Sales
- Basic math
- Paid parental leave
- Health savings account
Guest Service Agent - Hampton Inn & Suites Rockville Centre
Hilton —Rockville Centre, NY
- $20.75 an hour
- Full-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
13d
Front Desk Agent
Crosby Hotel LLC —New York, NY
- $23 - $25 an hour
- 8 hour shift
- English
- Hotel
- High school diploma or GED
- Commuter assistance
- Health insurance
Quick Apply
13h
Guest Service Agent
Hampton Inn Times Square —New York, NY
- From $19 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Temporary Front Office Guide
1 Hotel Brooklyn Bridge, L.L.C. —New York, NY
- $32.85 - $43.81 an hour
- Full-time
- Hotel
- 1 year
- Entry level

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hotel guest service agent jobs near queens, ny

Guest Service Agent - The Fifth Avenue Hotel

The Fifth Avenue Hotel
New York, NY

Apply Now

Job Details

Full-time
Up to $30 an hour

Qualifications

High school diploma or GED

Full Job Description

Position Description:

Guest Service Agent (Front Desk Agent)
The Fifth Avenue Hotel – New York, NY

The Fifth Avenue Hotel, an award-winning luxury destination, is seeking a Guest Service Agent (Front Desk Agent) to join our team. Located in the heart of Manhattan, our hotel is a vibrant oasis featuring 149 beautifully appointed guest rooms, where exceptional service, striking design, distinctive cuisine, and immersive cultural experiences come together to create an unforgettable guest journey.

At The Fifth, we invite our guests to experience the hotel as a flâneur—where every interaction is intentional, every detail tells a story, and every stay inspires discovery.

Position Overview

As a Guest Service Agent, you will be the first and last point of contact for our guests, setting the tone for an exceptional stay. You will deliver warm, personalized, and efficient service throughout the arrival and departure experience while ensuring all guest interactions reflect the highest standards of luxury hospitality.

Key Responsibilities

Guest Arrival & Departure

Warmly welcome guests upon arrival, completing check-in and check-out processes with efficiency and professionalism
Anticipate guest needs and ensure a seamless and memorable first and last impression

Guest Engagement & Service Excellence

Provide personalized service that reflects The Fifth Avenue Hotel’s luxury standards
Engage guests with genuine hospitality, creating a welcoming and refined atmosphere

Reservations & Room Management

Manage room assignments, upgrades, and special requests with attention to detail
Maintain accurate guest profiles, preferences, and billing information

Guest Communication

Respond to guest inquiries in person, via phone, and through digital platforms with clarity and professionalism
Provide information about hotel amenities, services, and local experiences

Problem Resolution

Address guest concerns promptly and effectively, taking ownership to ensure resolution
Collaborate with other departments to deliver timely solutions and exceed expectations

Collaboration

Partner with Concierge, Housekeeping, Engineering, and Food & Beverage teams to ensure seamless service delivery
Communicate guest preferences and special requests to relevant departments

Cash Handling & Administrative Duties

Process payments, maintain accurate records, and follow all cash handling procedures
Ensure compliance with hotel policies, procedures, and standards

Safety & Standards

Adhere to all safety and security protocols
Maintain a clean, organized, and professional front desk environment

Qualifications

High school diploma or equivalent required
Previous front desk or customer service experience required; luxury hospitality experience strongly preferred
Exceptional communication and interpersonal skills
Strong attention to detail and organizational abilities
Ability to multitask and remain composed in a fast-paced environment
Proficiency with hotel systems and basic computer skills preferred

Work Environment

Flexible schedule required, including weekends, holidays, and varied shifts
Role requires extended periods of standing and active guest interaction

Why Join Us?

The Fifth Avenue Hotel is more than a workplace—it is a destination where culture, creativity, and hospitality come together. As part of our award-winning team, you will play a key role in shaping extraordinary guest experiences in one of New York City’s most distinctive luxury hotels.

Maximum: USD $30.00/Hr.

Apply Now

Refine Your Search

hotel guest service agent jobs in queens, ny

Guest Service Agent - The Fifth Avenue Hotel

Welcome Desk Agent

Guest Experience Agent

Lifestyle Front Desk Agent

Guest Service Agent

Front Desk Agent

Guest Service Agent

Guest Service Agent

Know Agent-

Reservations Agent

Guest Services Agent

Guest Service Agent

Front Desk Agent at The Whitby Hotel

Guest Service Agent (Front Desk)

Overnight Guest Service Agent

Guest Services Agent - Hotel Front Desk

Guest Service Agent - Hampton Inn & Suites Rockville Centre

Front Desk Agent

Guest Service Agent

Temporary Front Office Guide

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