Top 199 Help desk Jobs in Raleigh Nc

Level one/ Level two
Mindcentric Inc —Raleigh, NC
- $3,841.16 a month
- Full-time
- Computer science
- Computer Science
- Experience equivalent to degree accepted
- Dental insurance
- 401(k)
Quick Apply
User Support Analyst
State of North Carolina - Community Colleges —Wake County, NC
- $65,607 - $79,801 a year
- Full-time
- Computer science
- Computer Science
- High school
- Paid parental leave
- Health insurance
1d
IT Support Specialist (Entry Level - Tier 1)
The Timothy Initiative —Raleigh, NC
- $19.23 - $24.04 an hour
- Full-time
- Computer literacy
- Office
- Entry level
Quick Apply
IT Support Specialist
North Carolina Medical Board —Raleigh, NC
- Full-time
- Mid-level
- Office
- Windows
Quick Apply
MSP Tier 1 IT Support Tech-Not Remote
TeamLogic IT, Durham, NC —Durham, NC
- $22 - $28 an hour
- Full-time
- Computer science
- Azure
- Computer Science
- Paid holidays
- Health insurance
Quick Apply
Epic EHR Helpdesk Analyst - Raleigh, NC - Contract Position
INFO ORIGIN INC —Raleigh, NC
- $35 - $45 an hour
- Weekends as needed
- Remote
- HIPAA
- Mid-level
Quick Apply
Technical Support Specialist
Baxter —Raleigh, NC
- $64,000 - $88,000 a year
- Computer science
- Computer Science
- Mid-level
- Paid parental leave
- Employee stock purchase plan
8d
User Support Technician
State of North Carolina - Adult Correction —Wake County, NC
- $61,031 - $91,546 a year
- Full-time
- Computer science
- Computer Science
- Adults
- Paid parental leave
- Health insurance
6d
IT Support Generalist (Full Time)
Agri Supply Company —Garner, NC
- $58,000 - $73,000 a year
- Weekends as needed
- Google Workspace
- Computer literacy
- Mid-level
- Paid holidays
- Disability insurance
Helene Restoration Division IT Specialist
State of North Carolina - North Carolina Wildlife Resources Commission —Wake County, NC
- $70,528 - $105,793 a year
- Weekends as needed
- Computer Science
- Mid-level
- Windows
7d
Customer Support Representative
Guidebook —Raleigh, NC
- $50,000 - $55,000 a year
- Full-time
- Remote
- Mid-level
- Organizational skills
- 1 year
- Disability insurance
- Health insurance
Quick Apply
14d
IT Specialist/Entry Level
UMHS —Raleigh, NC
- Full-time
- Office
- High school diploma or GED
- Driver's License
- Travel reimbursement
- Paid holidays
Quick Apply
2d
Level 1 Analyst IT Help Desk
HCL America Inc —Cary, NC
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
Quick Apply
IT Support Specialist
North State Bank —Raleigh, NC
- Full-time
- Mid-level
- Office
- Organizational skills
IT Service Specialist
Asahi Kasei —Cary, NC
- $70,000 - $85,000 a year
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
- Health insurance
IT Help Desk Technician – Level 1 SkillBridge Fellow
Divers Alert Network (DAN) —Durham, NC
- Full-time
- Organizational skills
- Communication skills
- Entry level
IT Support Technician
Oakpoint —Holly Springs, NC
- Full-time
- Mid-level
- Windows
- Continuous improvement
Quick Apply
1d
Associate Computer Operator
Harris Computer Systems —North Hills, NC
- Full-time
- Customer service
- Windows
- 1 year
Associate Technician, Service Desk
Martin Marietta —Raleigh, NC
- Full-time
- Windows
- Entry level
5d
Associate Technician, Service Desk
Martin Marietta Materials —Raleigh, NC
- On call
- Windows
- Children
- Entry level
- Paid holidays
- Disability insurance
5d

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Explore jobs in more locations

help desk jobs near raleigh nc

Level one/ Level two

Mindcentric Inc
Raleigh, NC

Quick Apply

Job Details

Full-time
$3,841.16 a month

Benefits

Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Customer communication
Computer Science
Computer hardware
Desktop administration
Associate's degree
Information Technology

Full Job Description

Junior Network & IT Support Engineer (Dedicated Client Services)

Location: Raleigh, NC

XenTegra ONE is seeking a motivated Junior Network & IT

Support Engineer to join our Managed Services team. This

position is ideal for someone early in their IT career who enjoys

solving technical problems, learning from experienced engineers,

and building strong relationships with clients.

This role is primarily dedicated to supporting one o f XenTegra's

managed services clients on-site while also serving as a member

of our broader Managed Services team. You will act as the client's

trusted day-to-day technical resource while leveraging the

expertise of XenTegra's Service Desk, Systems Engineers, Network

Engineers, Cloud Architects, and Security specialists. When client

demands allow, you will also assist with support requests and

projects for other managed services customers, providing exposure to a wide variety of technologies and environments.

Primary Responsibilities

Serve as the primary on-site technical resource for an assigned managed service client
Provide exceptional customer service while building trusted relationships with client staff and leadership.
Troubleshoot desktops, laptops, printers, mobile devices, Microsoft 365, Wi-Fi, and network connectivity issues.
Coordinate with XenTegra's Service Desk and Engineering, teams to resolve escalated issues and deliver projects
Take ownership of incidents from initial response through successful resolution.
Assist with employee onboarding and offboarding, including user account provisioning, workstation deployments, and equipment setup.
Maintain accurate inventory of client hardware, software, and technology assets.
Perform routine administrative tasks including software installations, password resets, patch verification, and endpoint health checks.
Support Microsoft 365 administration, endpoint management, and basic identity management.
Assist with conference room technology, audiovisual equipment, and office technology.
Verify the health of backup, endpoint protection, monitoring, and managed security solutions.
Participate in infrastructure upgrades including firewall deployments, switch replacements, wireless improvements, server installations, and office expansions.
Maintain accurate documentation including network diagrams, asset inventories, client procedures, and technical standards.
When available, provide remote or on-site assistance t o other XenTegra managed services clients.
Participate in technical training and mentorship opportunities to expand networking, cloud, virtualization, and cybersecurity knowledge.

Desired Skills & Qualifications

Associate's or Bachelor's degree in Information Technology, Computer Science, Network Administration, or equivalent experience.
Working knowledge of:

TCP/IP networking

DNS, DHCP, VLANs, and wireless networking

Windows 10/11 administration

Microsoft 365 administration

Endpoint troubleshooting

Printer and peripheral support

Excellent communication and customer service skills.
Strong organizational and time management abilities.
Ability to prioritize multiple tasks across client environments.
Self-motivated with a strong desire to learn and grow within a Managed Services Organization.

Preferred Qualifications

CompTIA A+
CompTIA Network+
Experience with o r exposure to:

Remote Monitoring & Management (RMM) platforms

Professional Services Automation (PSA) or ticketing systems

Microsoft Intune o r endpoint management

Firewalls, switches, and wireless infrastructure

Backup and disaster recovery solutions

Cybersecurity best practices

VMware, Hyper-V, Nutanix, or Citrix technologies (a plus)

engineers delivering enterprise-class I T solutions across a diverse

client base. You'll receive mentorship, gain exposure to modern

infrastructure, cloud platforms, virtualization, networking, and

cybersecurity technologies, and have a defined path for technical and professional growth.

Pay: $3,841.16 per month

Benefits:

401(k)
Dental insurance
Paid time off
Vision insurance

Work Location: Remote

Quick Apply

Refine Your Search

help desk jobs in raleigh nc

Level one/ Level two

User Support Analyst

IT Support Specialist (Entry Level - Tier 1)

IT Support Specialist

MSP Tier 1 IT Support Tech-Not Remote

Epic EHR Helpdesk Analyst - Raleigh, NC - Contract Position

Technical Support Specialist

User Support Technician

IT Support Generalist (Full Time)

Helene Restoration Division IT Specialist

Customer Support Representative

IT Specialist/Entry Level

Level 1 Analyst IT Help Desk

IT Support Specialist

IT Service Specialist

IT Help Desk Technician – Level 1 SkillBridge Fellow

IT Support Technician

Associate Computer Operator

Associate Technician, Service Desk

Associate Technician, Service Desk

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