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A714-Active Directory Admin Position (Job ID: 767739)
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A714-Active Directory Admin Position (Job ID: 767739)

FHR -
Raleigh, NC

Quick Apply

Job Details

Qualifications

Customer communication
On-site technical support
Customer relationship building
Technical documentation
Writing skills
Client rapport building
Schedule management
Customer relationship management
ServiceNow
Customer service problem-solving
Technical Proficiency
Active Directory management
Production troubleshooting

Full Job Description

Active Directory Admin Position (Job ID: 767739)Job Overview

Location: 100% On-Site in Raleigh, NC
Duration: 12 months, with option for extension
Client: Confidential (based in Raleigh, NC)
Role Summary: Our client is seeking an advanced-level Active Directory Administrator with specialized knowledge in account management and hands-on experience in multi-site, multi-domain environments. The ideal candidate will integrate technical skills to solve complex problems, ensure security compliance, and deliver exceptional client service.

Key Responsibilities

Administer Microsoft Active Directory (2008/2012) in a multi-site and multi-domain organization.
Integrate knowledge from various technologies to address moderately to highly complex assignments and problems.
Implement appropriate organizational security measures.
Proactively build positive client relationships by demonstrating urgency and responsiveness.
Analyze client needs to develop effective solutions.
Consult with clients and IT professionals to resolve technical issues and ensure satisfaction.
Document solutions clearly and present them effectively.
Analyze technical and user documentation for support purposes.
Work independently, managing your own schedule and monitoring progress.
Communicate effectively verbally and in writing, with a strong customer orientation.
Provide excellent service to clients and team members.
Demonstrate analytical and problem-solving skills to diagnose and resolve high-visibility production incidents.
Show initiative in solving project-related and daily work problems.
Independently resolve routine and non-routine software/hardware issues.
Identify trends and suggest technical modifications to prevent future problems.
Utilize knowledge of ServiceNow for call tracking.

Required Skills and Experience

Skill

Required/Desired

Amount of Experience

Advanced level resource with specialized knowledge and experience in account management administering Active Directory.

Required

3 Years

Hands-on experience administering Microsoft Active Directory 2008/2012 in a multi-site and multi-domain organization.

Required

3 Years

Ability to integrate knowledge and skills from a range of technologies to address work assignments and problems of moderate to high complexity.

Required

3 Years

Advanced knowledge of appropriate security measures of the organization.

Required

3 Years

Ability to proactively establish a positive relationship by demonstrating a sense of urgency in interactions with clients.

Required

3 Years

Ability to analyze and assess client needs to develop effective and appropriate solutions.

Required

3 Years

Knowledge and skills from a range of technologies to address work assignments.

Required

3 Years

Ability to consult with clients and other IT professionals to resolve technical problems and ensure client satisfaction.

Required

3 Years

Ability to document solutions that solve client problems and clearly presents these solutions.

Required

3 Years

Analysis of technical and user documentation for technical assistance and support.

Required

3 Years

Ability to work independently on tasks, develops own work, schedule and monitors progress against defined parameters.

Required

3 Years

Demonstrates a customer orientation and effectively communicates verbally and in writing.

Required

3 Years

Provides excellent customer service to individual clients and to other team members.

Required

3 Years

Demonstrates strong analytical and problem-solving skills w/ ability to diagnose and resolve highly visible production incidents methodically.

Required

3 Years

Demonstrates initiative in solving problems associated with projects and daily work.

Required

3 Years

Demonstrates a range of technical understanding to independently resolve routine and non-routine issues on software and/or hardware.

Required

3 Years

Ability to identify trends and makes suggestions for technical modifications to solve future problems.

Required

3 Years

Demonstrates knowledge and a working experience with ServiceNow call tracking system.

Required

3 Years

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Refine Your Search

servicenow admin jobs in raleigh nc

A714-Active Directory Admin Position (Job ID: 767739)

A624 Job Opportunity: Technical Specialist - Senior (766377)

Service Now Discovery and Configuration Management Developer/ Analyst

Senior System Administrator

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