Top 20 Inbound call center Jobs in Rancho Mirage, Ca

PBX Operator (Full Time) (36619)
Agua Caliente Casinos —Rancho Mirage, CA
- Full-time
- Computer literacy
- English
- High school diploma or GED
7d
PBX Operator (Full Time)
AGUA CALIENTE CASINO RANCHO MIRAGE —Rancho Mirage, CA
- Full-time
- Computer literacy
- English
- High school diploma or GED
7d
PBX Operator (Full Time) (36619)
Agua Caliente Casino • Resort • Spa —Rancho Mirage, CA
- Full-time
- Computer literacy
- English
- High school diploma or GED
7d
Administrator, Branch Office
Certus Pest Inc. —Palm Desert, CA
- $21 an hour
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
2d

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Dispatcher - office assistant
PATTON ENTERPRISES INC —Palm Springs, CA
Receive inbound emergency and non-emergency calls. Prioritize calls according to the level of urgency. Excellent typing and data entry skills.
$18 - $22 an hour
Quick Apply
Member Experience Manager – Cotino®, A Storyliving by Disney®
Disney Experiences —Rancho Mirage, CA
You will be responsible for managing staffing and ensuring that we have sufficient communication channels available to our Members, including in-person, phone…
$75,700 - $101,400 a year
5d

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Customer Service Representative - Bilingual Preferred
Dawson —Columbus, OH
Answer high-volume inbound calls from individuals and families affected by disasters. Must pass lifetime criminal background and credit check (no current…
$23.39 an hour
2d
Retention & Customer Care Agent
IQVentures —Dublin, OH
Handle inbound and outbound calls focused on customer acquisition, retention, servicing, and account resolution. Call center: 1 year (Preferred).
$16.50 - $18.00 an hour
Quick Apply
6h

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inbound call center jobs near rancho mirage, ca

PBX Operator (Full Time) (36619)

Agua Caliente Casinos -
Rancho Mirage, CA

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Job Details

Full-time
7 days ago

Qualifications

Computer operation
Phone communication
English
High school diploma or GED
Telephone systems
Productivity software

Full Job Description

Description

Job Description Summary

Provides guests the Agua Caliente Experience while utilizing the Forbes service standards when answering incoming, outgoing, and interoffice calls. Determining the appropriate person to route calls to, assisting guests with time-sensitive matters, and performing office clerical duties as needed.

Essential Duties and Responsibilities (other duties may be assigned)

Answers all incoming calls and interoffice calls, transfers call accordingly to the appropriate person or department.
May perform clerical duties such as typing and proofreading.
Operates paging system to call individuals on the casino to the phone.
Provide excellent guest service to both guests and internal staff.
Handle general inquiries regarding Agua Caliente Properties
Maintains property knowledge for all 3 Agua Caliente Casinos properties by keeping up to date with information provided in the property management system including but not limited to the company website, ACE Insider, ACE Huddle, pre-shift meetings, and emails.
Uses existing resources to gather pertinent information relating to the operations of the casino and hotel to answer guest questions.
Answering screening, and forwarding calls in a professional and courteous manner

Skills and Abilities

Ability to build close working relationships with other departments such as the front desk, housekeeping, and valet.
Ability to remain calm and alert, especially during emergency situations.
Demonstrates proficient knowledge and utilizes computer programs including but not limited to the hotel property management system, property-specific programs for engineering, housekeeping, dining outlets, and guest communication.

Supervisory Responsibilities

None

Access to Sensitive Areas and Information

As per the ACGC Access Matrix

Signatory Ability

None

Qualifications

Required Education and/or Experience

High school diploma or GED
Ability to quickly and accurately write messages on a computer
Prior experience with paging systems desirable
Prior experience working in a call center desirable
Must be able to communicate in English.
Must be proficient with computers and Microsoft Office

Working Conditions/Physical Demands

To perform this job successfully, the individual must be able to stand, move and work throughout the office area and properties, including walking up to 1 ½ mile, climbing stairs and sitting at a desk/work station for the duration of the shift.

Typically, the individual will be housed in an office environment. The noise level in the work environment is usually moderate, but will escalate when located in the casino environment. Must be able to grasp, bend, lift and/or carry or otherwise move goods weighing a minimum of 25 lbs. on an intermittent basis, and sufficient dexterity of hand in order to use office equipment including, but not limited to: a computer keyboard, calculator, general office equipment and multi-line telephone.

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inbound call center jobs in rancho mirage, ca

PBX Operator (Full Time) (36619)

PBX Operator (Full Time)

PBX Operator (Full Time) (36619)

Administrator, Branch Office

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