Top 19 Inbound call center Jobs in Rancho Mirage Ca

PBX Operator (Full Time)
AGUA CALIENTE CASINO RANCHO MIRAGE —Rancho Mirage, CA
- Full-time
- Computer literacy
- English
- High school diploma or GED
Spa Reservationist (Full Time)
AGUA CALIENTE CASINO RANCHO MIRAGE —Rancho Mirage, CA
- Full-time
- English
- Office
- High school diploma or GED
1d
PBX Operator (Full Time) (36619)
Agua Caliente Casinos —Rancho Mirage, CA
- Full-time
- Computer literacy
- English
- High school diploma or GED
PBX Operator (Full Time) (36619)
Agua Caliente Casino • Resort • Spa —Rancho Mirage, CA
- Full-time
- Computer literacy
- English
- High school diploma or GED
Spa Reservationist (Full Time) (36791)
Agua Caliente Casinos —Rancho Mirage, CA
- Full-time
- English
- Office
- High school diploma or GED
1d
Customer Service Representative - Weekend Availability Needed - URGENTLY HIRING
First Choice A/C & Heating Inc —Palm Desert, CA
- $18 an hour
- Part-time
- Microsoft Outlook
- 5 years
- Mid-level
- 401(k)
- Paid time off
Quick Apply
Spa Reservationist (Full Time) (36791)
Agua Caliente Casino • Resort • Spa —Rancho Mirage, CA
- Full-time
- English
- Office
- High school diploma or GED
1d

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Guest Services Representative (Full Time)
AGUA CALIENTE CASINO RANCHO MIRAGE —Rancho Mirage, CA
Keeps records of room availability and guest s accounts, and Deposits guests valuables in hotel safe deposit box..
1d
Medical Receptionist
RadNet Coachella Valley —Rancho Mirage, CA
Answer/transfer incoming phone calls. Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests &…
$23 an hour
11h

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Inbound Sales Representative
Entyre Inc. —Columbus, OH
You will own inbound communication, assess client needs, answer questions, document interactions accurately, and coordinate with internal teams when issues need…
$25 an hour
Quick Apply
2d
Call Center Agent - Entry Level
MAD Live Solutions —Columbus, OH
Handle inbound and outbound customer calls. Previous call center experience is a plus (not required). MAD Live Solutions partners with clients to deliver…
$18 - $27 an hour
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8d

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PBX Operator (Full Time)

AGUA CALIENTE CASINO RANCHO MIRAGE -
Rancho Mirage, CA

Apply Now

Job Details

Full-time

Qualifications

Computer operation
Phone communication
English
High school diploma or GED
Productivity software

Full Job Description

Job Description Summary

Provides guests the Agua Caliente Experience while utilizing the Forbes service standards when answering incoming, outgoing, and interoffice calls. Determining the appropriate person to route calls to, assisting guests with time-sensitive matters, and performing office clerical duties as needed.

Essential Duties and Responsibilities (other duties may be assigned)

Answers all incoming calls and interoffice calls, transfers call accordingly to the appropriate person or department.
May perform clerical duties such as typing and proofreading.
Operates paging system to call individuals on the casino to the phone.
Provide excellent guest service to both guests and internal staff.
Handle general inquiries regarding Agua Caliente Properties
Maintains property knowledge for all 3 Agua Caliente Casinos properties by keeping up to date with information provided in the property management system including but not limited to the company website, ACE Insider, ACE Huddle, pre-shift meetings, and emails.
Uses existing resources to gather pertinent information relating to the operations of the casino and hotel to answer guest questions.
Answering screening, and forwarding calls in a professional and courteous manner
Must adhere to all Tribal Ordinance, Regulations, and the ACCRS and SRC System of Internal Controls, and Standard Operating Procedures.

Skills and Abilities

Ability to build close working relationships with other departments such as the front desk, housekeeping, and valet.
Ability to remain calm and alert, especially during emergency situations.
Demonstrates proficient knowledge and utilizes computer programs including but not limited to the hotel property management system, property-specific programs for engineering, housekeeping, dining outlets, and guest communication.
Ability to maintain departmental requirements for secret shopper calls.

Supervisory Responsibilities

None

Access to Sensitive Areas and Information

As per the ACGC Access Matrix

Signatory Ability

None

Required Education and/or Experience

High school diploma or GED
Ability to quickly and accurately write messages on a computer
Prior experience with paging systems desirable
Prior experience working in a call center desirable
Must be able to communicate in English.
Must be proficient with computers and Microsoft Office
Must be able to speak clearly and concisely on the phone

Working Conditions/Physical Demands

To perform this job successfully, the individual must be able to stand, move and work throughout the office area and properties, including walking up to 1 ½ mile, climbing stairs and sitting at a desk/work station for the duration of the shift.

Typically, the individual will be housed in an office environment. The noise level in the work environment is usually moderate, but will escalate when located in the casino environment. Must be able to grasp, bend, lift and/or carry or otherwise move goods weighing a minimum of 25 lbs. on an intermittent basis, and sufficient dexterity of hand in order to use office equipment including, but not limited to: a computer keyboard, calculator, general office equipment and multi-line telephone.

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inbound call center jobs in rancho mirage ca

PBX Operator (Full Time)

Spa Reservationist (Full Time)

PBX Operator (Full Time) (36619)

PBX Operator (Full Time) (36619)

Spa Reservationist (Full Time) (36791)

Customer Service Representative - Weekend Availability Needed - URGENTLY HIRING

Spa Reservationist (Full Time) (36791)

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