Top 7 Front office manager hotel Jobs in Rapid City, Sd

Front Office Manager
Rapid City Best Western Ramkota Hotel —Rapid City, SD
- $45,000 - $48,000 a year
- Weekends as needed
- Mid-level
- 3 years
- Hotel
- Health insurance
- Dental insurance
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General Manager - Cambria Hotel Rapid City - Hotel Operations and Hospitality Leadership
Cambria Hotel - Rapid City - Near Mount Rushmore —Rapid City, SD
- Weekends as needed
- Inventory management
- Writing skills
- High school diploma or GED
- Health savings account
- AD&D insurance
Front Office Manager
ROI Hospitality Development —Rapid City, SD
- $21 - $22 an hour
- Weekends as needed
- Mid-level
- 3 years
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Front Desk Manager
Elevation Inn and Suites —Rapid City, SD
- $40,000 a year
- Weekends as needed
- Computer literacy
- Mid-level
- Hotel
Quick Apply
Front Desk Agent
Holiday Inn Express & Suites I-90 —Rapid City, SD
- $16 an hour
- Writing skills
- Hotel
- Travel
- Opportunities for advancement
Quick Apply
Hotel Front Desk Receptionist at DoubleTree Rapid City!
Lester Hospitality —Rapid City, SD
- $15 an hour
- Part-time
- Writing skills
- Basic math
- Hotel
Quick Apply

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General Manager - Cambria Hotel Rapid City - Hotel Operations and Hospitality Leadership
Cambria Hotel - Rapid City - Near Mount Rushmore —Rapid City, SD
High school diploma or equivalent required; associate or bachelor’s degree in Hospitality Management, Business Administration, or a related field preferred.

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front office manager hotel jobs near rapid city, sd

Front Office Manager

Rapid City Best Western Ramkota Hotel
Rapid City, SD

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Job Details

Full-time
$45,000 - $48,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Customer communication
Team leadership
Managing hospitality teams
High school diploma or GED
Property management systems (PMS)
Productivity software
Office management

Full Job Description

Front Office Manager Job Summary:
The Best Western Ramkota Hotel is seeking a highly organized and experienced Front Office Manager to join our team. The Front Office Manager will be responsible for overseeing the day-to-day operations of the front desk, managing a team of front desk agents, and ensuring all guests receive exceptional service during their stay. This is a full-time administrative position with a competitive Salary and benefits package, located in Rapid City, South Dakota.

Compensation & Benefits:
Salary: Competitive, based on experience
Benefits: Medical, dental, and vision insurance, 401k, paid time off, hotel discounts

Responsibilities:

Oversee the daily operations of the front desk, including check-in/check-out procedures, room assignments, and guest inquiries
Train, schedule, and manage a team of front desk agents, ensuring high levels of professionalism and customer service are maintained
Monitor front desk performance, ensuring all tasks are completed accurately and efficiently
Collaborate with other hotel departments to ensure smooth operations and seamless guest experiences
Handle guest complaints and issues in a timely and effective manner, finding appropriate solutions to resolve any problems
Maintain and update front desk policies and procedures to improve efficiency and guest satisfaction
Manage budget, monitor expenses, and make adjustments as necessary to control costs
Participate in the hiring and onboarding of new front desk team members
Serve as a brand ambassador, upholding the hotel's standards and values at all times

Requirements:

High school diploma or equivalent; Bachelor's degree in hotel management or related field preferred
At least 3 years of experience in a front office or guest service managerial role
Strong leadership and communication skills
Excellent interpersonal and customer service skills
Detail-oriented with the ability to multitask in a fast-paced environment
Proficient in Microsoft Office and hotel management software
Ability to work flexible hours, including nights, weekends, and holidays

EEOC Statement:
The Best Western Ramkota Hotel is an equal opportunity employer and is committed to providing a workplace that is free of discrimination and harassment based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We value diversity and inclusion and encourage all qualified individuals to apply for this position.

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front office manager hotel jobs in rapid city, sd

Front Office Manager

General Manager - Cambria Hotel Rapid City - Hotel Operations and Hospitality Leadership

Front Office Manager

Front Desk Manager

Front Desk Agent

Hotel Front Desk Receptionist at DoubleTree Rapid City!

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