Top 49 Call center Jobs in Raymond, Ne

Solutions Center Call Representative
West Gate Bank —Lincoln, NE
- From $18.50 an hour
- Weekends as needed
- Background check
- Computer literacy
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Call Center - Contact Center Associate I
Innovative Blood Resources —Lincoln, NE
- $17.33 an hour
- Full-time
- Hybrid work
- Customer service
- Computer literacy
- Basic math
- Health insurance
- Dental insurance
Computer Sales & Customer Service Rep - Online - 4 Day Work Week
XOTIC PC —Lincoln, NE
- $17.00 - $19.50 an hour
- Email
- 18 years or older
- High school diploma or GED
- Typing
- Health insurance
- Dental insurance
Quick Apply
Technical Support Specialist (1st and 2nd shift)
ALLO Communications LLC —Lincoln, NE
- $19 - $21 an hour
- Full-time
- Hybrid work
- Hospitality
- Computer literacy
- No high school diploma
- Health savings account
- Health insurance
Quick Apply
1d
Switchboard Operator
GASTROENTEROLOGY SPECIALTIES PC —Lincoln, NE
- Full-time
- Private practice
- Word processing
- High school diploma or GED
- Paid parental leave
- Health savings account
Quick Apply
Telemarketer - State Farm Agent Team Member
Drew Edmond - State Farm Agent —Lincoln, NE
- $50,000 a year
- Full-time
- Communication skills
- Entry level
Quick Apply
Top Tier Professional Telemarketer
Integrity Exterior Solutions —Lincoln, NE
- $20 - $35 an hour
- Full-time
- Mid-level
- Office
- Communication skills
- Flexible schedule
Quick Apply
Medicare Sales Supervisor
HEALTHPLANONE, LLC —Lincoln, NE
- Weekends as needed
- Remote
- Writing skills
- Mid-level
- High school diploma or GED
- Health insurance
Quick Apply
Epic Business Systems Analyst-remote-US
NTT Ltd —Lincoln, NE
- $61,668 - $128,476 a year
- Full-time
- Remote
- Mid-level
- Supervising experience
- Mentoring
- Health savings account
- AD&D insurance
Clinical Service Desk- Epic-BA-Remote
NTT Ltd —Lincoln, NE
- $61,668 - $128,476 a year
- Full-time
- Mid-level
- Supervising experience
- Continuous improvement
- Health savings account
- AD&D insurance
Outbound B2B Sales Representative – Simulation Systems
XOTIC PC —Lincoln, NE
- $20 - $25 an hour
- Part-time
- Hybrid work
- Mid-level
- Dental insurance
- 401(k)
Quick Apply
TELEMARKETER
Rex Viola-Farmers Insurance Agency —Lincoln, NE
- $18 - $25 an hour
- Full-time
- High school diploma or GED
- Communication skills
- Entry level
- Paid training
- Dental insurance
Quick Apply
10d
Temporary Workforce Management Specialist
HEALTHPLANONE, LLC —Lincoln, NE
- Full-time
- Writing skills
- Mid-level
- Office
- Health insurance
Quick Apply
2d
Vice President, Customer Connections
Assurity Life Insurance Company —Lincoln, NE
- Full-time
- Hybrid work
- Office
- Bachelor's degree
- Travel
Quick Apply
Proceed Finance Customer Care Specialist
Security First Bank —Lincoln, NE
- Online Application
- Research
- Office
- High school diploma or GED
Quick Apply
Account Development Specialist
AMBA —Lincoln, NE
- $17 an hour
- Full-time
- Spanish
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Promotions Representative (On-Call - Swing Shift) - Lincoln
WarHorse Casino —Lincoln, NE
- $19.10 an hour
- Weekends as needed
- High school diploma or GED
- Ability to lift 50 pounds
- Driver's License
10d
Operations Manager
HEALTHPLANONE, LLC —Lincoln, NE
- Full-time
- Marketing
- Mid-level
- High school diploma or GED
- Health insurance
Quick Apply
Compliance Improvement Manager
HEALTHPLANONE, LLC —Lincoln, NE
- Full-time
- 6 years
- Writing skills
- Analysis skills
- Health insurance
Quick Apply
11d
NASDA Field Enumerator Southeast Nebraska
National Association of State Departments of Agriculture —Lincoln, NE
- From $17.30 an hour
- Part-time
- Residential
- Communication skills
- Outdoor work
- Work from home
- Flexible schedule
Quick Apply

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Solutions Center Call Representative

West Gate Bank -
Lincoln, NE

Quick Apply

Job Details

Full-time
From $18.50 an hour

Benefits

Health insurance
Dental insurance
401(k)
On-the-job training
Vision insurance
401(k) matching
Referral program

Qualifications

Live chat
Computer operation
Financial sales
Basic math
Windows
Cross-selling
Desktop applications
Typing

Full Job Description

HOURS OF WORK:

Full-Time, Monday through Friday: 9:00 a.m. to 6:00 p.m.; up to three (3) Saturdays per month, 8:00 a.m. to 12:00 p.m.

Location:

6003 Old Cheney Road, Lincoln, NE 68516

DESCRIPTION:

Solutions Center Call Representatives respond to customer inquiries via telephone for deposit customers and mortgage loan borowers. Representatives are responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of bank products and programs.

ROLES AND RESPONSIBILITIES:

Assist customers with routine account-related requests such as: funds transfers, electronic funds transfers (EFTs), stop payments, inquiries about bank deposit products and service charges, inquiries about ATM and debit card usage and limits, inquiries about checking and savings accounts transactions and inquiries about funds availability.
Research and resolve customer problems, acting as the customer liaison between other bank departments when necessary.
Research customer questions regarding electronic funds transfers and initiate affidavits when appropriate.
Assist customers via the bank's online chat system.
Cross-sell bank products and services based on customer needs in accordance with the banks’ program standards. These items include, but not limited to, new accounts, debit cards, overdraft privilege, online and mobile banking and mortgage services.
Update the system with messages regarding ATM/debit cards and service charges.
Perform customer requested research, including printing statement and check copies.
Input, maintain and/ or delete ATM and debit cards within system.
Monitor the invalid address report and attempt to track down customers and obtain updated information.
Document and track all call details and follow up work.
Cross train on tasks performed by other team members.
Perform close of day processes assigned to the department
Perform other duties as assigned which could include on or off phone tasks.

EDUCATION and/or EXPERIENCE:

Previous call center or customer service experience helpful.
Previous experience with retail banking (specifically deposit functions) helpful.
General math and typing skills are necessary.
Previous experience with Jack Henry system helpful.
Must be comfortable with Windows-based computer programs.

SKILLS:

High level of accuracy and attention to detail required.
Demonstrated ability to work well independently, in a small team setting, and/or with a large number of front-line co-workers as required on any given project or assignment.
Ability to manage and complete multiple tasks quickly and accurately.
Ability to follow instructions as given and work independently.
Ability to handle confidential customer and bank information.
Ability to communicate orally and in writing in a professional manner.
High level of follow-up and follow-through on open ended issues, including communication with bank customers and internal staff on progress and/or status updates of any issues.

Job Specifications

Work Direction: This position reports to the Solutions Center Manager.

Accountability: This position has access to and knowledge of personally identifiable information and highly confidential/proprietary financial data of customers. The utmost discretion and confidentiality must be exercised with all data.

Work Relationship: Regular contact with internal and external customers. Must be able to communicate in a clear, concise, and professional manner.

Supervision: This position has no supervisory responsibilities.

TO APPLY:

Please fill out an application online or mail your resume to the address below.

Human Resources
P.O. Box 82603
Lincoln, NE 68501-2603
Phone: 402-434-3456

Pay: From $18.50 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
On-the-job training
Referral program
Vision insurance

Shift:

Day shift

Ability to Commute:

Lincoln, NE 68516 (Preferred)

Ability to Relocate:

Lincoln, NE 68516: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Refine Your Search

call center jobs in raymond, ne

Solutions Center Call Representative

Call Center - Contact Center Associate I

Computer Sales & Customer Service Rep - Online - 4 Day Work Week

Technical Support Specialist (1st and 2nd shift)

Switchboard Operator

Telemarketer - State Farm Agent Team Member

Top Tier Professional Telemarketer

Medicare Sales Supervisor

Epic Business Systems Analyst-remote-US

Clinical Service Desk- Epic-BA-Remote

Outbound B2B Sales Representative – Simulation Systems

TELEMARKETER

Temporary Workforce Management Specialist

Vice President, Customer Connections

Proceed Finance Customer Care Specialist

Account Development Specialist

Promotions Representative (On-Call - Swing Shift) - Lincoln

Operations Manager

Compliance Improvement Manager

NASDA Field Enumerator Southeast Nebraska

I want to receive the latest job alert for call center in raymond, ne

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