Top 16 Software support Jobs in Raymond, Oh

Software Support Specialist I
Vargo Integrated Systems —Dublin, OH
- Full-time
- Computer science
- Computer Science
- Bachelor's degree
- Paid holidays
- Disability insurance
Quick Apply
IT Support Specialist Tier III
ControlAltProtect —Middleburg, OH
- $85,000 - $95,000 a year
- 8 hour shift
- 5 years
- Office
- Databases
- Disability insurance
- Health insurance
Quick Apply
1d
End User Support Specialist
FST Logistics, Inc. —Dublin, OH
- Remote
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Software Support Technician
Quantum Health —Dublin, OH
- Computer Science
- Office
- Windows
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IT Specialist
American Freight Furniture and Mattress —Dublin, OH
- Weekends as needed
- No degree
- APIs
- 1 year
Quick Apply
12d
VFD Technical Support Specialist
ABB Inc. —Delaware, OH
- $52,500 - $84,000 a year
- Full-time
- Computer literacy
- English
- Mid-level
- Health savings account
- AD&D insurance
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3h
End User Support Specialist
FST Logistics —Dublin, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Technical Support Specialist-1
ABB Inc. —Delaware, OH
- $83,300 - $133,280 a year
- Full-time
- Remote
- Azure
- Microsoft Outlook
- English
- Health savings account
- AD&D insurance
Quick Apply
1d
Construction Technical Specialist - Autodesk FORMA ( ACC )
MicroCAD Training & Consulting, Inc. —United States
- Full-time
- Remote
- 7 years
- Presentation skills
- Travel
- Health savings account
- Paid holidays
Quick Apply

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Software Support Specialist I

Vargo Integrated Systems
Dublin, OH

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Job Details

Full-time

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Vision insurance
401(k) matching
Gym membership
Employee stock ownership plan
Life insurance

Qualifications

Non-technical user support
Enterprise software
Network testing
Managing clients in a customer support role
Email configuration (technical support)
Computer hardware
Customer support
SMTP
Linux
Query management

Full Job Description

Software Support Specialist I

WHO WE ARE

VARGO® is the pioneer of waveless and continuous order processing that enables the future of fulfillment. At VARGO®, we don’t just offer software and automation technologies, we revolutionize fulfillment operations. As the creators of COFE®, the first and most advanced Warehouse Execution System (WES), we lead the industry with over 20 years of proven performance across diverse sectors. Our expertise goes beyond technology; it’s embedded in every solution we deliver.

POSITION SUMMARY

The Software Support Specialist 1 is an entry-level position within the Software Support Specialist team at VARGO®. This role is responsible for providing first-line technical support for VARGO’s COFE® software and related hardware. The position requires a strong foundation in computer science or equivalent experience, excellent problem-solving skills, and a customer-focused mindset. The Software Support Specialist 1 works closely with experienced team members to resolve client issues and ensure the smooth operation of warehouse execution systems.

Classification: Fulltime

Reports To: Customer Support Manager

Supervises: N/A

Department: Software Support

Travel Required: Approximate 10%

ESSENTIAL RESPONSIBILITIES

Respond to client inquiries and provide technical support via phone, web, or email.
Troubleshoot and resolve basic software and hardware issues related to COFE® and integrated systems.
Use SQL to analyze data and resolve basic to moderate issues.
Document common issues and resolutions to contribute to the internal knowledge base.
Assist in maintaining troubleshooting guides and support documentation.
Collaborate with team members to prioritize and resolve client issues efficiently.
Participate in on-site support for new implementations or major upgrades as needed.
Continuously learn and expand knowledge of COFE® software and related technologies
You have good personal communication skills, including explaining complex problems to people who are not familiar with that specific technology. You keep customers updated throughout the troubleshooting process.

MINIMUM QUALIFICATIONS

These may be representative, but not all-inclusive of those commonly associated with this position. We encourage you to apply, even if you don’t meet every qualification.

Education & Experience

Bachelor’s degree in Computer Science or a related technical degree with 1–3 years of experience, or 5 years of relevant experience in lieu of a degree
Strong understanding of web technologies, database management (MySQL/MariaDB), and email systems (SMTP/IMAP)
Experience with SQL queries, Linux command line, and scripting languages such as Python, PHP, or Perl.
Exposure to enterprise-level technical support (not PC helpdesk)
Experience with onsite customer support
Experience in the warehousing or logistics industry
Ability to do some IP network diagnostics

Capabilities

Writing and reading SQL queries
Linux command line (ssh, scp, grep, less, head, tail, etc)
Writing or reading scripting languages (Python, PHP, Perl, etc)
Excellent written and verbal communication skills.
Strong problem-solving skills and attention to detail.
Ability to work collaboratively in a team environment and interact professionally with clients.

Physical & Mental Requirements

While performing the duties of this job, the employee requires the ability to:

Hear, read and comprehend, write, and communicate
Continuously sit, type, and perform repetitive wrist motion
Occasionally stand, walk, bend, squat/kneel, twist/turn or reach
Focus (with or without corrective lenses) to see close and distant, along with depth perception capabilities

The physical demands herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

OUR VISION

Empowering fulfillment to achieve record-breaking results today and into the future

OUR MISSION

Outperform the industry through creative expertise, leading software, smart technology, and automated solutions.

OUR VALUES

Our values are the foundation of everything we do. They guide our actions, decisions, and the way we collaborate with one another. We prioritize integrity, respect, and accountability, believing that these principles create an environment where everyone can thrive. Innovation, teamwork, and continuous growth are at the heart of our culture, inspiring us to push boundaries and reach new heights together. Through these values, we are dedicated to building a supportive, dynamic workplace that encourages both personal and collective success.

SOLVE

Solve what’s possible
Challenge the status quo

EXECUTE

Execute professionally
Do what’s right

DELIVER

Deliver as promised
Stand by our word

IMPRESS

Leave them impressed
Results that matter

EQUAL OPPORTUNITY EMPLOYER

VARGO is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions at VARGO are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. VARGO will not tolerate discrimination or harassment based on any of these characteristics.

DISCLAIMER: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as an exhaustive list of all duties, responsibilities, success profile characteristics or qualifications required of employees assigned to this job. Management retains the discretion to add to or change the duties of the position at any time.

EXPERIENCE FULFILLMENT AT VARGO

Benefits

Competitive benefits: Medical, Dental, Vision, Disability and Life Insurance
Paid vacation and holidays
Career advancement
ESOP
Tuition Reimbursement/Assistance
Company Matching 401k
Dublin Gym Reimbursement

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Refine Your Search

software support jobs in raymond, oh

Software Support Specialist I

IT Support Specialist Tier III

End User Support Specialist

Software Support Technician

IT Specialist

VFD Technical Support Specialist

End User Support Specialist

Technical Support Specialist-1

Construction Technical Specialist - Autodesk FORMA ( ACC )

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