Top 348 Customer service Jobs in Reading Pa

Customer Service Administrator
Penske Truck Leasing —Reading, PA
- Microsoft Access
- Pass drug screening
- Mid-level
1d
PENNSYLVANIA only - Work at Home Call Center Representative
InfoCision Management Corp. —Pennsylvania
- $10 an hour
- Night shift
- Remote
- Computer literacy
- Computer skills
- Communication skills
- Paid training
- Opportunities for advancement
Sales and Service Specialist
Fulton Bank —Womelsdorf, PA
- $18.56 - $29.38 an hour
- Full-time
- Office
- High school diploma or GED
- US work authorization
- Wellness program
- Health savings account
Remote Customer Service Representative
Annuity Health —Reading, PA
- $16 - $23 an hour
- Remote
- Computer literacy
- High school diploma or GED
- Communication skills
- Health savings account
- Paid holidays
Quick Apply
Customer Service & Dispatch Coordinator
Service 360 Group —Reading, PA
- $22 - $27 an hour
- Full-time
- Mid-level
- Office
- Administrative experience
- Paid holidays
- Disability insurance
Quick Apply
CUSTOMER SERVICE ASSISTANT (FULL TIME)
Canteen —Exton, PA
- $27 an hour
- Urgently hiring
- Background check
- Mid-level
- 3 years
- Commuter assistance
- Disability insurance
Quick Apply
6d
Customer Service and Scheduling Coordinator
Vertex Mechanical Inc. —Reading, PA
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- HVAC
- Paid training
- Paid holidays
Quick Apply
9d
Customer Service Representative
International Paper —Reading, PA
- $48,300 - $64,400 a year
- Full-time
- Mid-level
- High school diploma or GED
- Math
- Disability insurance
- Health insurance
12d
Contact Center Advisor - Downtown Reading, PA
Visions Federal Credit Union —Reading, PA
- $23 - $30 an hour
- 12 hour shift
- Hybrid work
- Experience equivalent to degree accepted
- In-person
- 1 year
- Free parking
- Paid holidays
Call Center Representative, Shop by Phone- FT
Boscov's Department Store —Laureldale, PA
- Weekends as needed
- Sales
- Computer literacy
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
Customer Service Associate
Wawa, Inc. —Wyomissing, PA
- $15.00 - $18.75 an hour
- Part-time
- Serving
- Reliable transportation
- Communication skills
- Paid parental leave
- Health insurance
Customer Service Representative
Vertex Mechanical Inc. —Reading, PA
- $16 - $21 an hour
- Full-time
- Mid-level
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
Call Center Representative, Shop by Phone- PT
Boscov's Department Store —Laureldale, PA
- Part-time
- Sales
- Computer literacy
- Computer skills
- Health insurance
- Employee discount
Quick Apply
Call Center Representative
Essig Plumbing & Heating, LLC —Reading, PA
- $18 - $22 an hour
- Urgently hiring
- Typing
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Cash Office/ Customer Service Desk Associate
Boscov's Department Store —Wyomissing, PA
- Full-time
- Office
- Computer skills
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
Customer Service Advocate
Diamond Credit Union —Temple, PA
- Monday to Friday
- Mid-level
- Office
- High school diploma or GED
Quick Apply
Call Center Associate
Tower Health —West Reading, PA
- Full-time
- Hospital
- Computer literacy
- Inpatient
- Free parking
- Tuition reimbursement
9d
Customer Service Representative
U-Haul —Reading, PA
- Part-time
- Clean driving record
- Forklift
- High school diploma or GED
- Paid holidays
- Health insurance
Guest Service Associate
IHCL —Yellow House, PA
- Entry level
1d
Customer Service Representative
New Holland Supply, LLC —New Holland, PA
- $26 - $30 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Paid holidays
- Health insurance
Quick Apply
18h

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Customer Service Administrator

Penske Truck Leasing -
Reading, PA

Apply Now

Job Details

1 day ago

Qualifications

Phone communication
High school diploma or GED
Managing clients in a customer support role
Customer engagement
Client interaction via phone calls

Full Job Description

Position Summary:

A Penske Customer Service Administrator provides vehicle preventative maintenance scheduling/appointment support for designated PTL facility locations. This position has regular customer contact. Ensure scheduled work is aligned with shop capacity and customer preferences/requirements. Responsible for maintaining accurate customer contact information for all push notifications in the Customer Data File.

Major Responsibilities:

Utilize multiple systems while interacting with customers over the phone

Preventive Maintenance (PM) Scheduling - Determining how to match the shop requirements with those of our customer on a unit by unit, day to day and hourly basis; and how to best level load the PM work schedule for the service locations.

Customer contact setup - Customer Data File requires research into bill group and location number requirements based on requests/inquiries from customers, sales dept., district staff, etc.

Ongoing maintenance of customer contacts - Contacting all customers with clear email failures and/or fax number failures and obtain/update system with accurate contact information.

Other projects and tasks as assigned by manager

Qualifications:

3 years of customer service experience is required

Strong phone communication is required

Ability to learn necessary general knowledge of trucks and components in order to interface with customers regarding maintenance issues.

High School diploma or equivalent required.

College graduate preferred due to the systems used in daily process (AS/400, ServiceNet, Microsoft Excel, Microsoft Access and Savvion).

Requires strong ability to multitask between different Penske systems to provide all necessary information and to answer all customer inquiries.

Must have excellent organizational skills.

Ability to work flexible hours if required depending on locations serviced.

Regular, predictable, full attendance is an essential function of the job.

Work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

Physical Requirements:

The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Penske is an Equal Opportunity Employer.

About Penske Truck Leasing/Transportation Solutions

Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.

Job Category: Finance/Accounting

Job Family: Customer Experience

Address: 100 Gundy Drive

Primary Location: US-PA-Reading

Employer: Penske Truck Leasing Co., L.P.

Req ID: 2608049

Apply Now

Refine Your Search

customer service jobs in reading pa

Customer Service Administrator

PENNSYLVANIA only - Work at Home Call Center Representative

Sales and Service Specialist

Remote Customer Service Representative

Customer Service & Dispatch Coordinator

CUSTOMER SERVICE ASSISTANT (FULL TIME)

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Customer Service Representative

Contact Center Advisor - Downtown Reading, PA

Call Center Representative, Shop by Phone- FT

Customer Service Associate

Customer Service Representative

Call Center Representative, Shop by Phone- PT

Call Center Representative

Cash Office/ Customer Service Desk Associate

Customer Service Advocate

Call Center Associate

Customer Service Representative

Guest Service Associate

Customer Service Representative

I want to receive the latest job alert for customer service in reading pa

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