Top 2 Desk clerk/night auditor Jobs in Redlands, Ca

Front Desk Staff & Night Audit
Sierra Blue Suites - Big Bear Lake, CA —Big Bear Lake, CA
- $18 - $21 an hour
- Part-time
- Ability to walk for extended periods
- Hotel
- High school diploma or GED
- Employee discount
- Flexible schedule
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5d

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City of Fountain Valley, CA —Fountain Valley, CA
Assist departmental staff and the public in person, by phone and at the front desk. This position is responsible for ensuring the accurate processing and…
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Front Desk Staff & Night Audit

Sierra Blue Suites - Big Bear Lake, CA
Big Bear Lake, CA

Quick Apply

Job Details

Part-time | Full-time
$18 - $21 an hour
5 days ago

Benefits

Employee discount
Flexible schedule
Referral program

Qualifications

Computer operation
Night audit
High school diploma or GED
Organizational skills
Cleaning
Computer skills
Multi-line phone systems
POS systems

Full Job Description

Hotel Front Desk Agent — Big Bear Lake (In-Person)

Pay: $18.00–$21.00 per hour
Job Types: Full-time or Part-time
Location: In person — Big Bear Lake, CA 92315
Schedule: Variable shifts; includes nights/weekends/holidays as needed

About the role

Be the welcoming face of our hotel. You’ll handle check-ins/outs, reservations, guest inquiries, and daily front desk operations to ensure a smooth, positive stay.

Responsibilities

Greet guests and manage check-in/check-out using hotel software
Answer phones, manage reservations, and provide local information
Resolve guest concerns with professionalism and urgency
Process payments, invoicing, and end-of-day reports
Maintain lobby/front desk presentation and brand-standard appearance
Night Auditor duties as scheduled (reconcile transactions, reports)
Assist with laundry (wash/dry/fold/stock) as needed
Follow company policies, safety, and security procedures

Qualifications

High school diploma or equivalent (hospitality experience preferred)
Customer-service mindset; clear verbal & written communication
Basic computer skills (reservation systems, POS, email)
Organized, calm under pressure; strong attention to detail
Physically able to stand/walk for extended periods
Able to work nights/weekends/holidays as scheduled.

Duties

Greet guests upon arrival and assist with check-in and check-out procedures.
Manage reservations, including modifications and cancellations, using a multi-line phone system.
Conduct night audits to ensure accuracy of financial transactions and prepare reports for management.
Address guest inquiries and concerns promptly, providing solutions to enhance their stay.
Maintain the front desk area, ensuring it is clean and organized at all times.
Collaborate with housekeeping and maintenance teams to ensure guest satisfaction.
Provide information about local attractions, services, and hotel amenities.
Uphold confidentiality of guest information while managing guest relations effectively.

Qualifications

Previous experience in hospitality management or hotel operations is preferred.
Strong customer service skills with a focus on guest satisfaction.
Bilingual or multilingual abilities are highly desirable to cater to diverse clientele.
Familiarity with front desk operations, including night audit processes.
Excellent phone etiquette and proficiency in handling multi-line phone systems.
Ability to work flexible hours, including nights, weekends, and holidays as required.
Strong organizational skills with attention to detail in managing reservations and guest requests.
A positive attitude and the ability to work well under pressure in a fast-paced environment. Join our team as a Front Desk Clerk/Night Auditor where your contributions will help create memorable experiences for our guests!

Job Types: Full-time, Part-time

Pay: $18.00 - $21.00 per hour

Benefits:

Employee discount
Flexible schedule
Referral program

Work Location: In person

Quick Apply

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desk clerk/night auditor jobs in redlands, ca

Front Desk Staff & Night Audit

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