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Operations & AI Initiative Intern

Sears Home Services -
Remote

Apply Now

Job Details

Full-time | Internship

Qualifications

Workflow management (operations management method)
Continuous improvement

Full Job Description

JOB SCOPE:
The Operations & AI Initiative Intern functions as a junior AI product and use-case analyst not simply helping with operations, but serving as the business-quality control function. This role ensures that Paperclip is not just clever software, but a better operating model. The intern asks: Is this the process we actually want the business to run on? This role supports the company s transition to an AI-agentic operating model, where operational workflows are decomposed, documented, tested, and progressively automated through AI agents, with humans focused on oversight, escalation, and business judgment.

JOB SUMMARY:
This role ensures that the agents being built solve real operational problems and can be trusted in the field bridging business reality and agent implementation. The intern will work alongside operational leaders and transformation teams to validate that proposed automation aligns with how the business actually operates, identify high-value use cases, and support the pilot and adoption of AI-enabled solutions.

REPORTS TO:
Chief Of Staff To The Chairman

Responsibilities/Skills/Experience Requirements

JOB DUTIES/RESPONSIBILITIES:

Partners with operational teams to understand and document current workflows
Conducts interviews and gather operational process information from stakeholders
Identifies opportunities for workflow optimization and automation
Assists in developing process documentation and operational improvement recommendations
Supports prototyping and testing of AI-enabled workflow solutions
Participates in operational analysis, research, and transformation initiatives
Collaborates with cross-functional teams on project deliverables and implementation activities
Tracks project progress and maintain supporting documentation
Assists with testing, validation, and evaluation of operational improvement solutions
Participates in meetings, presentations, and project status discussions
Serves as a business translator between operations teams and AI agent builders
Validates whether proposed agents reduce manual work, improve cycle time, reduce errors, or improve customer/technician experience
Helps prioritize use cases based on operational value, automation feasibility, data availability, and risk
Evaluates processes against future-state business criteria, not just automation feasibility
Assess whether the proposed future-state process represents a materially better way of operating, including improvements to customer experience, technician productivity, speed, cost, quality, scalability, and management visibility
Performs other duties as assigned

JOB REQUIREMENTS:

Some undergraduate education
Less than one year of related experience
18 years of age or older

REQUIRED SKILLS:

Currently pursuing a Bachelor s or Master s degree in Business, Engineering, Information Systems, Analytics, Psychology, Operations, or a related discipline
Prior internship, coursework, or project experience involving operations, analytics, technology, or business process improvement preferred
Demonstrated interest in AI, automation, or operational transformation initiatives
Strong curiosity and willingness to learn new tools and technologies
Excellent communication and interpersonal skills
Strong organizational and problem-solving abilities
Ability to analyze workflows and identify improvement opportunities
Comfortable working both independently and collaboratively
Ability to manage multiple priorities and deadlines

PREFERRED SKILLS:

Familiarity with AI tools or automation platforms
Experience with process mapping, workflow analysis, or operational projects
Basic data analysis and reporting capabilities
Exposure to project management or transformation initiatives
Strong adaptability and continuous learning mindset

Years Experience

0 - 1 Years Experience

Travel Requirements

None

Country

United States

Work-In City

REMOTE

Work-In State

REMOTE

Work-In Postal Code

REMOTE

Business

Transformco Corporate

Job Function

Web Development

Employment Category

Intern, Full-time

Compensation Range

N/A

Additional Compensation Explanation

N/A

EEO/EOE Footer

Equal Opportunity Employer / Disability / Vet.

Posting Tags

#Remote, #Technology

Company Brand

Sears Home Services

Location City

HOFFMAN ESTATES

Apply Now

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operations & ai initiative intern jobs in remote

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I want to receive the latest job alert for operations & ai initiative intern in remote

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