Top 19 Services analyst ii personal lines Jobs in Remote

Business Analyst I, II, III (Personal & Commercial Residential Insurance)
Windward Risk Managers —Remote
- $80,000 - $109,000 a year
- Full-time
- Mid-level
- Residential
- 3 years
- Health insurance
- Dental insurance
Data Exchange Analyst II
Guardian Life Insurance Company —Remote
- $59,110 - $88,660 a year
- Email
- Mid-level
- Analysis skills
- US work authorization
Insurance Services Analyst II - Personal Lines
Nationwide —Remote
- 8 hour shift
- Remote
- Basic math
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
12d
Product Analyst II
Mercury Insurance Services, LLC —Remote
- $62,860 - $142,213 a year
- Remote
- Mid-level
- 3 years
- Finance
- Paid holidays
- Health insurance
Quality Assurance Analyst - Dispatch
U-Haul —Remote
- Full-time
- Computer Science
- Research
- Mid-level
- Wellness program
- Paid parental leave
Business Systems Analyst II
Golden 1 Credit Union —Remote
- $84,400 - $95,000 a year
- Extended hours
- Remote
- Microsoft Word
- Azure
- Research
Quick Apply
Auto Claims Adjuster - National General
National General —Remote
- $47,500 - $117,700 a year
- Online Application
- Mid-level
- US work authorization
- Fair chance
Commercial Credit Analyst II
Golden 1 Credit Union —Remote
- $77,500 - $90,000 a year
- Full-time
- Remote
- Management
- Computer literacy
- Mid-level
Quick Apply
13d
Correspondent Software Engineer II (Remote)
South State Bank —Winter Haven, FL
- $87,282 - $139,425 a year
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Mid-level
PIP/Med Pay Claims Associate - National General
National General —Remote
- $47,500 - $117,700 a year
- Online Application
- Remote
- Mid-level
- US work authorization
- Fair chance
6d
Business Systems Analyst I
Golden 1 Credit Union —Remote
- $76,600 - $82,000 a year
- Extended hours
- Remote
- Microsoft Word
- Azure
- Research
Quick Apply
5d
Employee Benefit Analyst IV
USI Holdings Corporation —Charlotte, NC
- Remote
- Computer literacy
- Mid-level
- High school diploma or GED
- Wellness program
- Health savings account
Product Manager II State (CMP/BOP)
Mercury Insurance Services, LLC —Remote
- $97,089 - $230,619 a year
- Remote
- Writing skills
- Mid-level
- Master's degree
- Paid holidays
- Health insurance
Consulting Actuary
Martin & Company —Remote
- $120,000 - $150,000 a year
- Choose your own hours
- Remote
- 5 years
- SQL
- Bachelor's degree
Quick Apply
4d

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services analyst ii personal lines jobs near remote

Business Analyst I, II, III (Personal & Commercial Residential Insurance)

Windward Risk Managers -
Remote

Apply Now

Job Details

Full-time
$80,000 - $109,000 a year

Benefits

Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Requirements specification
Requirements design
Commercial insurance knowledge
IT experience within insurance industry
Technical solutions implementation
Collaboration with product development teams
Vendor communication
Requirements management
Collaborative technology platforms
Agile software development
Analysis (software development lifecycle)
Cross-functional communication
Agile planning

Full Job Description

Position Summary:

We are seeking an experienced Business Analyst with solid expertise in personal and/or commercial residential property insurance to support and enhance our Policy and/or Claims Administration systems. This role will partner with business stakeholders and technology teams to analyze workflows, define requirements, support system enhancements, and resolve production issues that impact critical insurance operations.

This position may be filled at the BA I, BA II, or BA III level, depending on the candidate’s experience, skills, and demonstrated ability to work independently, lead initiatives, and influence outcomes. The ideal candidate is detail-oriented, proactive, and comfortable operating in a dynamic, regulated environment with evolving priorities.

Essential Functions:

Business & Systems Analysis

Partner directly with Underwriting, Product, Operations, Compliance, Claims, and Technology teams to gather and document business requirements
Translate underwriting and/or claims guidelines, eligibility rules, rates, forms, endorsements, and workflows into functional system requirements
Support enhancements and configuration of online quote/bind applications and policy/claims administration systems
Create user stories, business process flows, requirement documentation, acceptance criteria, and traceability artifacts
Analyze impacts of product or regulatory changes to system functionality and business processes
Perform other related duties and responsibilities as assigned to support business objectives.

Project Delivery & Stakeholder Engagement

Participate in or lead requirements workshops, discovery sessions, and backlog refinement meetings.
Manage changing priorities and scope while ensuring requirements remain clear, documented, and approved.
Participate in testing validation, defect triage, and production implementation activities
Provide clear, timely communication and status updates to stakeholders.

Documentation & Quality Assurance

Create and maintain documentation while ensuring Confluence is consistently updated and serves as the single source of truth for requirements including workflows, business rules, system behaviors, and configuration details.
Develop and execute test plans, track defects and coordinate fixes.
Ensure delivered solutions meet business requirements, quality standards, and compliance expectations.

Production Support & Issue Resolution

Troubleshoot system issues, identify root cause, and coordinate resolution with IT and development teams.
Support production incidents and escalated help desk tickets related to our systems.
Communicate issue status, risks, and resolution progress effectively to business partners.
Review escalated Service Desk tickets to identify opportunities for process improvement, knowledge base development, and training, facilitating the transition of repeatable support activities and issue resolution from higher support tiers to Level 1 Service Desk teams.

Required Education and Experience:

Bachelor’s degree or equivalent combination of education and relevant work experience.
Professional experience in the Property & Casualty Homeowners and/or Residential Commercial insurance industry functioning in a Business Analyst capacity, including requirements elicitation, documentation, and collaboration with technical teams to implement changes to insurance or policy administration systems.
Proven experience analyzing business problems, troubleshooting issues, and applying logical, detail-oriented approaches to develop effective solutions with limited supervision.
Demonstrated experience managing multiple assignments simultaneously, prioritizing work, managing scope, and driving work to completion with minimal supervision in a fast-paced, results-driven environment.
Demonstrated experience working with cross-functional teams, business stakeholders, and technical resources, with strong written and verbal communication skills.
Experience working in Agile / Scrum or sprint-based delivery environments.

Preferred Qualifications:

3+ years of professional experience in a Business Analyst role within the Property & Casualty insurance industry.
Experience supporting Homeowners and/or Residential Commercial lines of business for Florida, Texas, and/or California risks, including familiarity with state-specific products, forms, rating, underwriting, or regulatory requirements.
Experience with Duck Creek.
Familiarity with regulated environments such as Florida and/or Texas.
Insurance carrier or MGA background strongly preferred.
Business Analyst certification (CBAP, CCBA, PMI-PBA) a plus.

Essential Skills:

Ability to understand technical concepts and communicate effectively with developers and system vendors.
Strong attention to detail especially when working with policy, forms, rating, claims, or billing system changes.
Strong analytical and critical-thinking skills, with the ability to evaluate business needs and translate them into clear, well-defined requirements.
Ability to work independently with minimal supervision while maintaining accountability for quality and timeliness of deliverables.
Strong problem-solving skills, including the ability to research issues, recreate steps, identify root causes, and recommend practical solutions.
Ability to understand complex business processes, system workflows, and dependencies.

Due to current business and operational considerations, we currently hire employees residing in the following states at this time: AL, AR, CA, CT, FL, GA, KY, MO, NC, NV, OH, SC, TN, TX, VA, and WI.

Work Authorization Requirement:

This role requires permanent U.S. work authorization and does not offer employer sponsorship now or in the future.

WRM is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or veteran status. We take affirmative action to ensure that all employment decisions are based on merit, qualifications, and abilities.

Notice to Third Party Agencies: WRM does not accept unsolicited resumes from third party recruiting firms. Absent a signed Service Agreement by WRM’s Human Resources Department, WRM reserves the right to pursue and hire these candidates without financial obligation to recruiters or agencies.

Benefits:

401(k) matching
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Parental leave
Tuition reimbursement
Vision insurance

Work Location: Remote

Apply Now

Refine Your Search

services analyst ii personal lines jobs in remote

Business Analyst I, II, III (Personal & Commercial Residential Insurance)

Data Exchange Analyst II

Insurance Services Analyst II - Personal Lines

Product Analyst II

Quality Assurance Analyst - Dispatch

Business Systems Analyst II

Auto Claims Adjuster - National General

Commercial Credit Analyst II

Correspondent Software Engineer II (Remote)

PIP/Med Pay Claims Associate - National General

Business Systems Analyst I

Employee Benefit Analyst IV

Product Manager II State (CMP/BOP)

Consulting Actuary

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