The Company
At Springboard, we’re on a mission to bridge the world’s skills gap, offering transformative online education in data science, UI/UX design, machine learning, and coding. Our courses may be tech-enabled, but we're ultimately human-centric: each student taps into a vast community throughout their time with us, engaging with fellow students, industry-expert mentors, student advisors, and career coaches, the goal of which is to successfully transition students into their dream job. Through this hybrid approach, we’ve helped thousands of learners revamp their careers and, by extension, their lives, with hundreds of top-notch job offers received every year and a near-perfect placement rate for our program graduates.
Overview:
Location: Remote (U.S.) | Contract, Part-Time (10 hrs/week)
Pay rate: Up to $35 an hour, pending location and experience
About the Role:
Springboard is launching an online training program designed to prepare aspiring Sterile Processing Technicians with no prior healthcare experience for entry-level roles and the CRCST certification exam through HSPA.
Springboard is seeking experienced CRCST-certified Sterile Processing professionals to serve as student mentors throughout the course. Mentors support learners through 1:1 guidance, applied concept reinforcement, and exam-readiness coaching as students progress through a structured 14-week program.
Because this is a first-time program launch, mentors will play an important role as early instructional partners, helping identify where students struggle, how concepts translate into practice, and how exam-readiness support can be strengthened across the student experience.
This role is distinct from the Live Instructor role and does not include lecture delivery responsibilities.
Key Responsibilities
Student Mentorship and Support
- Meet regularly with assigned students in scheduled 1:1 mentorship sessions
- Reinforce key sterile processing concepts aligned to CRCST exam domains
- Support students in translating coursework into real-world sterile processing workflows
- Help students build confidence navigating unfamiliar healthcare terminology and environments
- Provide encouragement, accountability, and structured progress guidance
Certification Readiness Support
- Help students prepare for the CRCST certification exam
- Reinforce domain-level understanding including:
- Share practical strategies for exam preparation and knowledge retention
- Help students identify areas requiring additional review
Applied Industry Context
- Help students understand expectations of hospital-based sterile processing environments
- Share examples from real sterile processing workflows
- Support students in connecting technical learning to workplace responsibilities
- Reinforce professionalism expectations within healthcare settings
Asynchronous Student Support
- Respond to student questions related to course concepts between mentorship sessions
- Maintain visibility into student engagement and learning progress
- Escalate risk signals to the Springboard support team when appropriate
Program Collaboration
- Partner with Live Instructors and Springboard’s learning team to surface student learning trends
- Share feedback on where students struggle with CRCST-aligned material
- Contribute insights that help strengthen the learning experience during program launch
Qualifications
Required
- Active CRCST certification through HSPA
- Minimum 3–5 years experience working as a sterile processing technician
- Experience working in a hospital-based sterile processing department strongly preferred
- Prior experience supporting trainees, students, or new sterile processing staff (preceptor, trainer, mentor, or instructor)
- Ability to explain sterilization workflows and infection prevention concepts clearly to learners with no prior healthcare experience
Preferred
- Experience mentoring adult learners
- Experience supporting CRCST exam preparation
- Experience working in online or hybrid learning environments
- Experience onboarding or precepting new sterile processing technicians
- Leadership or shift lead sterile processing experience
Other Requirements
- Must have reliable internet access (no hotspots)
- Must be comfortable using online learning platforms and video meeting tools
- Ability to respond to Springboard communications within 24 hours
- Ability to respond to student questions within 24–48 business hours
- Strong student empathy and communication skills
- Positive outlook on the sterile processing profession and career pathway
- Must live and work in the United States
We are an equal opportunity employer and value diversity at our company. We welcome applications from all backgrounds, and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
California Privacy Rights Notice for Job Applicants
Under the California Consumer Privacy Act (“CCPA”), Springboard is required to inform California residents who are job applicants about the categories of personal information we collect about you and the purposes for which we will use this information. This notice contains disclosures required by the CCPA and applies only to personal information that is subject to the CCPA.
