Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
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Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
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See yourself at Twilio
Join the team as Twilio’s next Transfer Pricing Manager.
About the job
Twilio is looking for an Transfer Pricing Manager located in the US to join our global tax team. As the Global Transfer Pricing Manager at Twilio, you will be an architect and guardian of our intercompany transaction framework. In a high-growth, cloud-communications environment, our value chain is complex—spanning R&D, digital infrastructure, and global sales. You will ensure that our global operations are compliant, tax-efficient, and aligned with the latest OECD guidelines and local regulations.
You aren't just a "compliance checker"; you are a strategic partner who understands how code, data, and communication APIs translate into taxable value across borders.
Our ideal candidate is a highly motivated and collaborative individual with transfer pricing experience and an eagerness to learn in an AI native environment . We aren’t just "filing forms"; we are building a scalable, AI-native tax infrastructure that supports a company moving at the speed of the cloud. You will have the autonomy to design processes from scratch—moving away from manual data entry toward high-value strategic analysis enabled by the latest AI tools.
Responsibilities
In this role, you’ll:
- Lead the charge in integrating AI and automation into our transfer pricing workflow. This includes automating benchmark searches, using AI for draft local file narratives, and building "self-service" intercompany models.
- Oversee the end-to-end global transfer pricing lifecycle, including the preparation and review of Master Files, Local Files, and Country-by-Country Reporting (CbCR).
- Lead the operational transfer pricing process—setting, monitoring, and adjusting intercompany prices throughout the year to ensure legal entities hit target profitability as well as ensure that the quarterly close calculations are robust and accurate.
- Document complex intercompany transactions and develop robust policies for the valuation of intangible assets (IP), know-how, and customer relationships.
- Manage global transfer pricing audits and controversy matters, acting as the primary point of contact for external advisors and tax authorities.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
- Bachelor’s degree in Accounting, Economics, Finance, or Law. CPA, CTA, or JD/LLM in Tax is highly preferred.
- 5-10 years of dedicated transfer pricing experience in Big 4 public accounting or a high-growth US multinational corporation
- Working knowledge of Oracle Fusion or similar ERP/ EPM
- Must be proficient with Microsoft Excel/Office.
Desired:
- Familiarity with tax technology software & AI tools is beneficial.
Location
This role will be remote US, but is not eligible to be hired in CA
The estimated pay ranges for this role are as follows:
- Based in Colorado or Washington D.C.: $116,960.00 - $146,200.00
- Based in New York, Washington State, or California (outside of the San Francisco Bay area): $123,760.00 - $154,700.00
- Based in the San Francisco Bay area, California: $137,520.00-$171,900.00
- This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 10% travel is anticipated to help you connect in-person in a meaningful way.
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.
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Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
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Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
