Top 21 Customer support specialist Jobs in Reno, Nv

Client Relationship Specialist – Trust & Estates/Private Wealth
McDonald Carano LLP —Reno, NV
- Overtime
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Relocation assistance
Quick Apply
Customer Service Specialist
Sherwin-Williams —Sparks, NV
- $20 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
7d
Customer Support Specialist
Clear Capital | CubiCasa | restb.ai —Reno, NV
- $20 - $28 an hour
- Overtime
- Remote
- Mid-level
- Communication skills
- Commercial
- Profit sharing
- AD&D insurance
Quick Apply
2d
Customer Care Specialist
Elemental Brands —Reno, NV
- $22 - $24 an hour
- Full-time
- Google Workspace
- English
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
Onboarding Specialist
Inc Authority —Reno, NV
- From $60,000 a year
- Full-time
- Computer literacy
- Mid-level
- Office
- Health savings account
- Disability insurance
Customer Account Specialist - 1st Shift
Garlock Flexibles —Reno, NV
- $21 - $25 an hour
- Full-time
- ERP systems
- Mid-level
- High school diploma or GED
Quick Apply
4d
Customer Experience Specialist - Reno, NV
ZLINE —Reno, NV
- From $42,000 a year
- 8 hour shift
- Bilingual
- Computer literacy
- Office
- Health savings account
- Health insurance
Quick Apply
Export Customer Care Specialist
Avantor —Sparks, NV
- Full-time
- Spanish
- English
- Research
3d
Partner Support Specialist
Clear Capital | CubiCasa | restb.ai —Reno, NV
- $19.00 - $24.50 an hour
- Full-time
- Remote
- Computer literacy
- Writing skills
- Contracts
- Profit sharing
- AD&D insurance
Quick Apply
Customer Service Specialist
Milan Institute —Sparks, NV
- Part-time
- High school diploma or GED
- Organizational skills
- Entry level
- 401(k)
- Employee stock ownership plan
Quick Apply
Customer Relations Specialist
Suburban Propane —Sparks, NV
- $22 - $25 an hour
- Full-time
- Mid-level
- Residential
- 3 years
- Disability insurance
- Health insurance
9d
Sr. Customer Service Rep (Program Specialist)
Costco Auto Program —Reno, NV
- $20.00 - $20.50 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Research
Quick Apply
Client Service Specialist - Vacation Rentals
Sun Bear Realty and Management, Inc. —Incline Village, NV
- $23 - $25 an hour
- Full-time
- Mid-level
- Analysis skills
- Driver's License
- Paid time off
- Professional development assistance
Quick Apply
5d
Health Resource Specialist - Bilingual
Access To Healthcare Network —Reno, NV
- From $21.63 an hour
- Full-time
- Spanish
- Ability to walk for extended periods
- HIPAA
- 403(b) matching
- Paid parental leave
Quick Apply
8d

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Client Relationship Specialist – Trust & Estates/Private Wealth

McDonald Carano LLP
Reno, NV

Quick Apply

Job Details

Full-time

Benefits

Health savings account
Relocation assistance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Parental leave
Employee assistance program
Vision insurance
Life insurance
Retirement plan

Qualifications

Customer communication

Full Job Description

Job Overview

McDonald Carano LLP is seeking a full-time Client Relationship Specialist to join our Trust & Estates Practice Group in our Reno office. Our firm has two office locations, in Reno and Las Vegas, supporting Nevada's business law needs since 1949.

This role serves as the primary point of contact for clients throughout the estate planning and trust administration process, ensuring an exceptional client experience. The ideal candidate will be highly organized, energetic, and client-focused, providing a concierge-level experience to individuals and families. This position works closely with attorneys, legal support staff, family trust companies, and outside advisors while coordinating communications, meetings, documentation, and client follow-up.

This is an excellent opportunity for a candidate with experience in customer service, banking, trust companies, financial services, hospitality, sales, or professional services who is looking to build a long-term career in a sophisticated legal environment..

Responsibilities:

Client Relationship Management

Serve as the primary client contact for routine communications and requests.
Deliver an exceptional, responsive, and professional client experience.
Build positive relationships with clients, family members, financial advisors, accountants, and other professional contacts.
Respond promptly to client inquiries and coordinate requests with attorneys and legal support staff.
Track open client requests and ensure timely follow-up and resolution.
Proactively communicate project status updates and next steps.

· Meeting and Calendar Coordination

Coordinate client meetings, estate planning signings, consultations, and conference calls.
Manage attorney calendars related to Trust & Estates matters.
Schedule and confirm appointments with clients, advisors, and family members.
Prepare meeting materials and ensure all logistics are completed in advance.
Coordinate virtual and in-person meetings and assist with meeting follow-up.

Document and Information Coordination

Coordinate the delivery of estate planning documents, trust documents, and related correspondence.
Assist with locating documents, files, and client records.
Facilitate requests for copies of estate planning, trust, and corporate documents.
Maintain accurate records within the firm's document management and case management systems.
Coordinate secure distribution of sensitive client information.

Practice Support and Client Experience

Monitor client workflows and help identify opportunities to improve efficiency and service.
Assist with family trust company and private wealth client administration activities.
Maintain a concierge-level approach to client interactions.
Support attorneys and legal support staff by managing client-facing administrative activities.
Handle confidential and sensitive information with discretion and professionalism.
Participate in special projects and other duties as assigned.

Skills and Qualifications:

Proficiency in Microsoft Office Suite products (Word, Excel, PowerPoint, Outlook, Teams) and Adobe Acrobat; experience with document management systems (NetDocs a plus).
Exceptional interpersonal and relationship-building skills, with a natural ability to provide outstanding customer service.
Strong organizational and time management skills with the ability to prioritize and meet tight deadlines.
High level of attention to detail, accuracy, and follow-through.
Strong written and verbal communication skills, with the ability to interact effectively with clients, attorneys, court personnel, and opposing counsel.
Demonstrated ability to manage multiple tasks and adapt quickly to shifting priorities in a high-volume environment.
Ability to apply new resources and technologies.
Ability to work independently while contributing as part of a team.
Flexibility to work occasional overtime as workload demands.
Professional demeanor and ability to maintain an organized, polished work environment.

Education and Experience:

Bachelor’s degree in Communications, Marketing, Business Administration, Hospitality or a related field preferred.
3+ years of customer service, client service, relationship management, banking, trust company, wealth management, hospitality, or professional services experience preferred.
Experience within a financial institution, trust company, accounting firm, law firm, or family office is highly desirable.

Benefits:

Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Relocation assistance
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

customer support specialist jobs in reno, nv

Client Relationship Specialist – Trust & Estates/Private Wealth

Customer Service Specialist

Customer Support Specialist

Customer Care Specialist

Onboarding Specialist

Customer Account Specialist - 1st Shift

Customer Experience Specialist - Reno, NV

Export Customer Care Specialist

Partner Support Specialist

Customer Service Specialist

Customer Relations Specialist

Sr. Customer Service Rep (Program Specialist)

Client Service Specialist - Vacation Rentals

Health Resource Specialist - Bilingual

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