Top 8 Tour guide Jobs in Reno Nv

Tours Coordinator
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- Weekends as needed
- Customer service
- Ability to walk for extended periods
- Mid-level
- Commuter assistance
- Health savings account
12d
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Tours Coordinator
Tesla —Sparks, NV
Confidence speaking in front of large groups and interfacing with Tesla leadership, which may include speaking to high-value clients and visitors.
12d
Event Coordinator
RENO SPARKS CONVENTION AND VISITORS AUTHORITY —Reno, NV
Observes all RSCVA and departmental policies governing conduct while at work (e.g., telephone and computer use, electronic messaging, smoking regulations,…
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Tours Coordinator

Tesla -
Sparks, NV

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Job Details

Full-time
12 days ago

Benefits

Commuter assistance
Health savings account
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Flextime
Adoption assistance
Employee assistance program
401(k) matching
Employee discount
Benefits from day one
Pet insurance

Qualifications

Customer communication
Employee relationship building

Full Job Description

What to Expect

Our Tour Coordinators are ambassadors of Tesla and our mission, enthusiastically educating audiences about our history, manufacturing processes, industry, and revolutionary products. We're looking for a bright, energetic, and professional team player to represent Tesla in the highest regard. This position is expected to create an exceptional visitor experience at our Giga, LFP, and Energy factories by delivering exceptional tours, supporting engagement initiatives that enhance factory culture and drive employee excellence, and advancing Tesla's mission to build a world of amazing abundance.

What You'll Do

Visitor Experience & Education: Deliver brand-aligned factory tours that educate visitors on Tesla products, mission, and manufacturing process through authentic engagement and relationship-building
Tour Planning, Scheduling & Logistics: Plan and coordinate tours for diverse groups—including Tesla employee family and friends, customers, VIPs, internal teams, and educators—while managing all logistics such as check-in, safety briefings, and accessibility accommodations.
Curate and Design Tour Content: Develop, curate, and refine engaging tour content, ensuring materials remain accurate, on-brand, and reflective of current Giga, LFP, and Energy factory operations
Engagement & Culture: Support the Site Programs team by assisting with executing events and engagement initiatives
Feedback & Metrics: Track satisfaction scores, analyze post-tour feedback, and report program impact to leadership to drive continuous improvement
Cross-Functional Collaboration: Partner closely with Workplace, Catering, Community Engagement, Transportation, Subject Matter Experts, Security, and Reception teams to coordinate logistical support for Giga, LFP, and Energy factory tours
Scheduling System Management: Maintain and manage the tour booking/scheduling platform, including handling last-minute changes, cancellations, or accommodation requests

What You'll Bring

Confidence speaking in front of large groups and interfacing with Tesla leadership, which may include speaking to high-value clients and visitors
Ability to walk and stand for 8+ hours
Significant work experience in customer service preferred
Exceptional verbal communication and interpersonal skills
Comfortable driving a tram or passenger van in/around a factory environment while simultaneously articulating unique production processes
Ability to work comfortably in a dynamic, fast-paced, and sometimes ambiguous environment
Able to work nights or weekends on occasion

Compensation and Benefits

Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

Medical plans > plan options with $0 payroll deduction
Family-building, fertility, adoption and surrogacy benefits
Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
Healthcare and Dependent Care Flexible Spending Accounts (FSA)
401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
Company paid Basic Life, AD&D
Short-term and long-term disability insurance (90 day waiting period)
Employee Assistance Program
Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
Back-up childcare and parenting support resources
Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
Weight Loss and Tobacco Cessation Programs
Tesla Babies program
Commuter benefits
Employee discounts and perks program

Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.

Apply Now

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