Account Sales Manager – Alphagraphics Division
As an Account Sales Manager, you will be responsible for organic growth with current sales accounts along with a major focus on growing sales through new customer acquisition. It is required to have print industry and sign sales experience, as you need to be an expert in the organization’s products and services so that you can offer the full suite of offerings to customers. You need to demonstrate excellence in customer satisfaction, have and improve sales techniques and skills, be a partner to center location manager, account managers, customer service teams and most importantly, production teams. You will also have a role in finding new sales as well in this hybrid role. In an Account Executive role, we want to keep a focus on looking and finding new sales opportunities as well as having account relationships and maintaining accounts to support organic growth.
This role develops and maintains favorable relationships with new and existing clients to increase revenue. Ensures that organizational goods or services consistently meet client needs. Responsible for providing sales quotations as well as sustaining and renewing client contracts. Recommended to have at least 3 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks.
Organization Core Values
Humanity – People, Respect, Teamwork, Community, Kindness
Excellence – Quality Work, Integrity, Responsibility, Accountability, Exceptional
Evolving – Curious, Forward-Thinking, Adapting, Changing, Flexible
Development – Grow, Create, Learn, Expand, Advance
Scrappy – Self-starter, Committed, Enthusiastic, Initiative, Hard-Working
Responsibilities
- Develop and maintain relationships to increase sales within accounts. Achieving both Sales and performance goals.
-
Typically has specific accounts to manage and grow with Year over Year improvements.
-
Partner with organizational leaders and General Managers to develop marketing campaigns and sales activities and events that will drive sales growth and identify new clients.
-
Look for new sales opportunities, meeting external sales goals.
-
Plan sales programs and overcome objections.
- Identify influences for customer buying behavior, assist negotiations.
- Identify new accounts or prospects where possible.
- Deals are typically more consultative customer solutions with a mid to long length sales cycle.
-
Understanding current customer base, types of companies, industries, business products, and services offered.
-
Grow and develop existing accounts by finding more opportunities to increase our market share.
-
Work with sales support team and assign work to those in sales support to help with order entry, project coordination and other task driven activities that take away from sales activities.
-
Coordinate and collaborate with sales support teams to follow-up on quotes, identify customer opportunities, use sales technology and reviewing accounts that have not ordered for at least 6 months.
-
Reach the monthly sales goal of $83,334.
-
Partner with leaders in a variety of roles in the organization to support processes, department requirements, workflows and initiatives that support meeting customer expectations.
- Keeping current on pricing strategies and customer billing procedures.
-
Problem solves to help customers grow their business.
-
Strong knowledge of how products are produced.
-
MIS understanding to get orders entered correctly by working with sales support team members.
-
Be able up sale additional products/solutions.
-
Work well with senior sales management, location leaders and other sales team members to help grow organizational sales.
-
Ensure that monthly KPI’s are being monitored and achieved, such as gross margin, estimate conversion, average order values, and customer satisfaction measurements.
Abilities
- Have print industry and/or brand management experience (highly desired)
-
Previous 4+ years sales experience in account management – relationship-based selling
-
Proficiency in: Excel, Word, PowerPoint, and Adobe required
-
Strong verbal and written communication skills
-
Strong phone communication skills
-
Ability to collaborate with team members
-
Ability to set and meet deadlines
- Ability to multi-task projects
-
Ability to organize, follow through, and pay attention to detail
-
Be able to achieve monthly and annual sales goals
Position Details
- Full Time – Base salary plus commission plan based on experience and compensation mix.
-
Day Shift – Monday through Friday 8am-5pm – there may be hours outside of normal times to support and find customers, travel as needed.
-
Position is not a remote position.
About Speedy CPS, AlphaGraphics
Speedy CPS is the parent company and has 17 locations in Utah, Idaho, Wyoming, and Montana. Most of its locations are Alphagraphics locations. Alphagraphics is a brand fulfillment company helping customers with creative services, custom ordering portals, ecommerce, branding, kitting and shipping. We brand everything from printed products, signs, promo, swag - if a logo goes on it, we produce it. AlphaGraphics provides virtually any visual representation a company will need. We fulfill at break-neck speeds without losing that personal touch. WE MAKE COMPANIES VISIBLE!
Benefits:
-
Health Insurance
-
Dental and Vision Insurance
-
Several Supplemental plans
-
Flexible Spending Account
-
401k Retirement account + matching
-
Employee discount
-
Paid time off
- Holiday Schedule including your Birthday
-
Planet Fitness Program
