Top 41 Bilingual customer service associate Jobs in Rhode Island

Financial Customer Associate - Bilingual- Smithfield
Fidelity Investments —Smithfield, RI
- 8 hour shift
- Bilingual
- Office
- High school diploma or GED
- 401(k)
1d
Part Time Customer Service Representative/Call Center Rep (Remote)
Automated Health Systems —Providence, RI
- $17 an hour
- Part-time
- Remote
- Bilingual
- Mid-level
- High school diploma or GED
- Wellness program
- Dental insurance
Quick Apply
Call Center Representative – Medicaid Member Support (Bilingual English/Spanish)
Conduent State Healthcare, LLC —Rhode Island
- $17.50 an hour
- 8 hour shift
- Remote
- 18 years or older
- Spanish
- Computer literacy
- Paid training
- Paid holidays
1d
Customer Service Representative (Bilingual: English / Spanish) Remote
Concentrix —Rhode Island
- $18.31 an hour
- Urgently hiring
- Remote
- Spanish
- Computer literacy
- English
- Paid training
- Paid holidays
4d
Bilingual Spanish - Telephone Banker - East Providence, RI
Bank of America —Riverside, RI
- $25.00 - $31.01 an hour
- Weekends as needed
- Spanish
- Computer literacy
- Research
10d
Call Center Contact Associate
Brown University Health —Providence, RI
- $18.00 - $25.82 an hour
- 8 hour shift
- High school diploma or GED
- Organizational skills
- Typing
Virtual Assistant - Bilingual Spanish speaking (on site)
Citizens Financial Group —Johnston, RI
- From $24.04 an hour
- Weekends as needed
- Background check
- Spanish
- Computer literacy
- Health insurance
- Dental insurance
Call Center Customer Service Representative
Wickford Appliance Inc. —Rumford, RI
- $18 - $21 an hour
- 8 hour shift
- No background check
- Computer literacy
- Writing skills
- Paid training
- Health insurance
Quick Apply
13d
Bilingual Multi-Location Customer Service Specialist (Spanish or Portuguese)
Sherwin-Williams —Narragansett, RI
- $19.30 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
- Paid parental leave
- Disability insurance
Member Service Advisor - Contact Center (M-F 10am-3pm)
Navigant Credit Union —Lincoln, RI
- Part-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Digital Services Advisor - Contact Center
Navigant Credit Union —Lincoln, RI
- Full-time
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
12d
Customer Care Specialist
Taco Family of Companies —Cranston, RI
- Full-time
- Hybrid work
- Spanish
- Marketing
- English
- Tuition reimbursement
- Work from home
Quick Apply
Customer Service Representative
Aptiv plc —Warwick, RI
- Microsoft Excel
- Microsoft Outlook
- Inventory management
Customer Service Representative
Copart —Exeter, RI
- $20.03 - $22.58 an hour
- Overtime
- Bilingual
- Computer literacy
- Residential
- AD&D insurance
- Employee stock purchase plan
Quick Apply
10d
Bilingual Call Center Representative
Beltone New England —Warwick, RI
- $18 an hour
- Overtime
- HIPAA
- Entry level
- Paid training
- Paid holidays
Quick Apply
Regional Service Manager
Windmoeller & Hoelscher Corporation —Lincoln, RI
- From $95,000 a year
- Full-time
- Hybrid work
- English
- Travel
- Senior level
- Paid training
- Disability insurance
Operations Coordinator / Customer Service
Mars Plastics —Providence, RI
- $18 - $22 an hour
- Full-time
- Computer literacy
- Organizational skills
- Computer skills
- Paid time off
- 401(k) matching
Quick Apply
Facility Attendant, Customer Service
Riverhead Building Supply Corp. —Middletown, RI
- $17 - $20 an hour
- Part-time
- Bilingual
- Merchandising
- Entry level
- Health insurance
- 401(k)
Facility Attendant, Customer Service - North Kingstown
Riverhead Building Supply Corp. —North Kingstown, RI
- $17 - $20 an hour
- Part-time
- Bilingual
- Merchandising
- Entry level
- Health insurance
- 401(k)
Bilingual Customer Service Specialist (Spanish)
Sherwin-Williams —Providence, RI
- $18.30 an hour
- Part-time
- 18 years or older
- Merchandising
- High school diploma or GED
8d

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Financial Customer Associate - Bilingual- Smithfield

Fidelity Investments -
Smithfield, RI

Apply Now

Job Details

Full-time
1 day ago

Benefits

401(k)

Qualifications

Customer relationship building
Client rapport building
High school diploma or GED
Customer engagement
Technical troubleshooting support
Technical Proficiency

Full Job Description

Job Description:

Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, this role is required to be onsite for one week (M-F, all 5 days) out of every four weeks. Onsite expectations are likely to evolve as the rollout continues.

Note: Fidelity will not provide immigration sponsorship for this position.

The Role

Do you genuinely enjoy making a difference in the lives of others? If you answered “yes” and are a customer service-minded champion, we are hiring Financial Customer Associates (FCA) in our Smithfield site.

In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role.

As a new FCA, you’ll learn about the financial services industry, develop your skills, and gain new experiences.

Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans.
In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching.
Rewards & Recognition: Your achievements will be celebrated as you progress through the program.
This is a full-time hourly phone position that also offers the opportunity to work extra hours based on the business needs and your availability. You do not need a finance background or a degree to succeed in the role.

The Expertise and Skills you Bring

Ability to establish rapport and relationships through effective communication
Great listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers.
Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.)
Proficiency in navigating and troubleshooting basic technology issues or systems.
Handle a variety of situations and conversations driving towards a resolution suitable for all
Self-motivated teammate with strong social skills who brings energy and passion to the team
Minimum 1 year of customer service experience
High School diploma or GED required

The Value you Deliver

A passion for helping people
Desire for continuous learning, applying new concepts, and using training and experience to assist with decision-making
Provide outstanding customer service and communication via voice or digital channels

Our Investments in You

Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Click here to learn about a few featured benefits (not all benefits are listed)

Shifts and Hours: Monday – Friday. Training hours are 8:30am – 5:00pm EST and post training must be able to work an 8hr shift between the hours of 10am – Midnight EST

Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Certifications:

Category:

Customer Service

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Apply Now

Refine Your Search

bilingual customer service associate jobs in rhode island

Financial Customer Associate - Bilingual- Smithfield

Part Time Customer Service Representative/Call Center Rep (Remote)

Call Center Representative – Medicaid Member Support (Bilingual English/Spanish)

Customer Service Representative (Bilingual: English / Spanish) Remote

Bilingual Spanish - Telephone Banker - East Providence, RI

Call Center Contact Associate

Virtual Assistant - Bilingual Spanish speaking (on site)

Call Center Customer Service Representative

Bilingual Multi-Location Customer Service Specialist (Spanish or Portuguese)

Member Service Advisor - Contact Center (M-F 10am-3pm)

Digital Services Advisor - Contact Center

Customer Care Specialist

Customer Service Representative

Customer Service Representative

Bilingual Call Center Representative

Regional Service Manager

Operations Coordinator / Customer Service

Facility Attendant, Customer Service

Facility Attendant, Customer Service - North Kingstown

Bilingual Customer Service Specialist (Spanish)

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