Top 24 Front office manager hotel Jobs in Rhode Island

Front Office Manager - The Loom Hotel
Coury Hospitality —Warwick, RI
- Full-time
- Inventory management
- Ability to walk for extended periods
- Hotel
Quick Apply
3d
Hotel General Manager/Assistant General Manager
Hampton Inn —Providence, RI
- $60,000 - $110,000 a year
- Weekends as needed
- 5 years
- Hotel
- Recruiting
- Paid time off
- Employee discount
Quick Apply
6d
Front Desk Supv
Hilton Providence —Providence, RI
- Part-time
- Mid-level
- Hotel
- High school diploma or GED
- Paid holidays
- Disability insurance
Hotel Manager
Graduate Providence —Providence, RI
- $95,000 - $110,000 a year
- Full-time
- 6 years
- Mid-level
- Hotel
21h
Front Office Manager
Hotel Viking Newport —Newport, RI
- Up to $80,000 a year
- Weekends as needed
- Background check
- Pass drug screening
- English
- Health insurance
- Dental insurance
4d
Front Office Supervisor
Omni Hotels & Resorts —Providence, RI
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Quick Apply
11d
Assistant General Manager - Hotel
Courtyard by Marriott Providence/Lincoln —Lincoln, RI
- Weekends as needed
- Mid-level
- Hotel
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
5d
Front Desk Manager
Ocean House Collection —Westerly, RI
- 8 hour shift
- Inventory management
- English
- Analysis skills
Front Desk Agent - Providence Marriott Downtown
Providence Marriott Downtown —Providence, RI
- $18 - $19 an hour
- Weekends as needed
- Microsoft Word
- Computer literacy
- Hotel
Quick Apply
Director of Rooms
Graduate Providence —Providence, RI
- $85,000 - $95,000 a year
- Full-time
- Word processing
- Merchandising
- Windows
21h
Assistant Front Office Manager
Newport Harbor Island Resort —Newport, RI
- $60,000 a year
- Full-time
- Background check
- Computer literacy
- Pass drug screening
- Health insurance
- Dental insurance
3d
Front Desk (Sat/Sun 3pm-11pm)
Extended Stay America —Providence, RI
- $17 an hour
- Part-time
- Hotel
- Entry level
- Employee assistance program
- Vision insurance
Quick Apply
Front Desk Supervisor (3p-11p)
Newport Harbor Hotel —Newport, RI
- Part-time
- Mid-level
- Hotel
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
4d
PM Front Desk
Sonesta —Middletown, RI
- Part-time
- Serving
- Sales
- Basic math
- Paid parental leave
- Health savings account
Assistant Hotel Manager
American Cruise Lines —Block Island, RI
- Full-time
- Bar
- Sales
- Military
- Dental insurance
- Vision insurance
Quick Apply
Front Desk & Night Auditor
Ocean House Collection —Westerly, RI
- $18.50 - $20.50 an hour
- Overnight shift
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Front Desk Agent
The Preserve Club & Spa —Richmond, RI
- $19 - $21 an hour
- Part-time
- Ability to walk for extended periods
- High school diploma or GED
- Travel
- Health insurance
- Dental insurance
Quick Apply
8d
Guest Services (weekends 3pm-11pm shift)
Extended Stay America —Providence, RI
- $16.88 an hour
- Weekends as needed
- Hotel
- Entry level
- Employee assistance program
- Vision insurance
Quick Apply
Guest Services Rep Part Time-104020
ESA Management, LLC —Providence, RI
- $16.48 an hour
- Part-time
- Basic math
- English
- Hotel
- Employee assistance program
- Vision insurance
Quick Apply
Assistant General Manager
Hampton Inn & Suites Newport/Middletown RI —Middletown, RI
- $50,000 - $55,000 a year
- Weekends as needed
- Bilingual
- Basic math
- Hotel
- Health insurance
- Dental insurance
Quick Apply
5d

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front office manager hotel jobs near rhode island

Front Office Manager - The Loom Hotel

Coury Hospitality -
Warwick, RI

Quick Apply

Job Details

Full-time
3 days ago

Qualifications

Customer communication

Full Job Description

Why Work at The Loom Hotel?

At The Loom Hotel, Autograph Collection, we weave history, creativity, and hospitality together in Providence, Rhode Island. Inspired by the city's rich textile heritage, our boutique hotel offers thoughtful design, elegant accommodations, and a vibrant social scene. Curatorsat The Loom enjoy working in a dynamic, guest-centric atmosphere, where local culture and luxury hospitality come together seamlessly.

FRONT OFFICE MANAGER
DEPARTMENT: Front Office
REPORTS TO: Director of Front Office / General Manager
STATUS: Exempt

POSITION SUMMARY:
The Front Desk Manager is responsible for the overall leadership, operation, and performance of the front desk team, ensuring exceptional guest service, operational efficiency, and adherence to luxury and boutique hotel standards. This role oversees staffing, training, service quality, and financial accuracy while fostering a professional, service-driven culture at the front desk.

PRIMARY JOB DUTIES:

Oversee daily front desk operations to ensure seamless guest arrivals, departures, and stay experiences.
Lead, train, coach, and evaluate front desk team members to uphold luxury service standards.
Develop schedules, manage labor, and ensure adequate staffing levels.
Handle escalated guest concerns and service recovery with professionalism and authority.
Ensure accurate execution of check-in, check-out, billing, and cash-handling procedures.
Monitor room inventory, upgrades, and availability in coordination with revenue and housekeeping teams.
Oversee and ensure the timely, accurate delivery of guest amenities, welcome gifts, and special requests in coordination with bell services, housekeeping, and other departments.
Maintain compliance with hotel policies, brand standards, and service expectations.
Conduct regular audits of guest accounts, reports, and operational procedures.
Support budget goals, expense controls, and revenue opportunities at the front desk.
Maintain a polished front desk environment and professional team appearance.
Ensure adherence to security, privacy, emergency, and safety procedures.
Collaborate with housekeeping, bell services, engineering, and other departments to ensure seamless operations.
Lead by example, demonstrating exceptional guest service and professionalism at all times.

Additional tasks and responsibilities may be assigned at the discretion of the manager. Furthermore, tasks and responsibilities may be added or revised based on the volume of business and the need for the work to be completed at the present time.

KNOWLEDGE, SKILLS AND ABILITIES:

Previous front desk leadership or management experience in a luxury or boutique hotel.
Strong leadership, coaching, and performance management skills.
Excellent verbal and written communication skills.
Strong problem-solving and decision-making abilities.
Proficiency with property management systems and front office reporting.
Strong organizational and time-management skills.
Professional demeanor and ability to manage sensitive situations discreetly.
Ability to lead in a fast-paced, guest-focused environment.

PHYSICAL DEMANDS:

Ability to stand and walk for extended periods.
Ability to use computers, phones, and standard office equipment.
Ability to move throughout the property as needed.
Must wear required personal protective equipment per job responsibilities.

This job description is not intended to create a contract of employment. Employment with the Company is at-will and may be terminated by either the employee or the Company at any time, with or without cause or notice, in accordance with applicable law.

Quick Apply

Refine Your Search

front office manager hotel jobs in rhode island

Front Office Manager - The Loom Hotel

Hotel General Manager/Assistant General Manager

Front Desk Supv

Hotel Manager

Front Office Manager

Front Office Supervisor

Assistant General Manager - Hotel

Front Desk Manager

Front Desk Agent - Providence Marriott Downtown

Director of Rooms

Assistant Front Office Manager

Front Desk (Sat/Sun 3pm-11pm)

Front Desk Supervisor (3p-11p)

PM Front Desk

Assistant Hotel Manager

Front Desk & Night Auditor

Front Desk Agent

Guest Services (weekends 3pm-11pm shift)

Guest Services Rep Part Time-104020

Assistant General Manager

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