Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
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About our property:
Lake Arrowhead Resort and Spa is nestled high atop the majestic San Bernardino Mountains at an elevation of 5,174’. This Resort is surrounded by an ocean of Ponderosa Pines and gives guests exclusive access to Lake Arrowhead, a reservoir with a surface area of 780 acres. Lake Arrowhead is the perfect location for outdoor adventure enthusiasts and offers a variety of summertime and wintertime activities including hiking, mountain biking, fishing, kayaking, water skiing, snowboarding, snowshoeing, ziplining, and more. The resort includes a Bar & Restaurant, Spa & Wellness Center, Outdoor Pool & Lake Beach as well as over 23,000 sq. ft of meeting and events space.
What you will have an opportunity to do:
We are looking for individuals with tremendous personalities, great attention to detail to join our team as a Pool & Beach Attendant. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in ensuring the pool experience is next to none. A great Pool team can make memories for guests that will last a lifetime!
ESSENTIAL FUNCTIONS:
- Provide exceptional, friendly, and attentive service to guests at the pool and private beach areas
- Set up and maintain lounge chairs, umbrellas, cabanas, and towels to resort standards
- Greeting guests warmly, assist with seating, and anticipate guest needs throughout their visit
- Monitor pool and beach areas to ensure cleanliness, organization, and overall presentation
- Enforce pool and beach rules and safety guidelines in a professional and courteous manner
- Distribute and collect towels; maintain adequate inventory and cleanliness
- Assist with light food & beverage service coordination, as applicable
- Monitor lake and weather conditions and communicate any safety concerns to leadership
- Maintain cleanliness of restrooms, deck areas, and storage spaces
- Respond promptly to guest requests and escalate concerns when appropriate
- Collaborate with team members across departments to ensure a seamless guest experience
QUALIFICATIONS:
- Previous experience in hospitality, recreation, or pool/beach operations preferred
- Strong customer service skills with a guest-first mindset
- Ability to work in a fast-paced, outdoor environment
- Strong communication and interpersonal skills
- Basic knowledge of pool safety and recreational activities preferred
- CPR, First Aid, and AED certification preferred (or ability to obtain upon hire)
- Flexible schedule, including weekends, holidays, and peak seasons
What are we looking for?
PREFERRED / GOOD TO HAVE:
- Ability to work outdoors in varied weather conditions (sun, heat, wind)
- Outdoor pool deck and lakeside beach setting
- Fast-paced, guest-focused resort environment
- Guest Experience & Personalization
- Attention to Detail
- Safety Awareness
- CPR / First Aid / AED Certification
- Lifeguard Certification (not required but a plus)
Compensation:
$16.90
$16.90
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
