Top 209 Customer service representative Jobs in Richland, Ms

Sales Support Associate
Singer Equipment Company —Jackson, MS
- $20.00 - $23.50 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
CALL CENTER AGENT
Mississippi Sports Medicine —Jackson, MS
- Full-time
- HIPAA
- English
- High school diploma or GED
- Paid training
Banking Services Representative -Call Center
Statewide FCU —Flowood, MS
- $18 - $22 an hour
- Full-time
- In-person
- Entry level
- Health insurance
- Dental insurance
Quick Apply
9d
Client Advocate I
CVS Health —Jackson, MS
- $43,888 - $102,081 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Administrative experience
- Health insurance
- Dental insurance
5d
Fully Remote Customer Service Agent
Disabled Veteran Solutions —Ridgeland, MS
- From $15 an hour
- Full-time
- Remote
- Background check
- Spanish
- English
- Health insurance
- Dental insurance
Quick Apply
9d
Remote Response Associate, Roadside Assistance (CSR)
Agero —Jackson, MS
- $16.25 an hour
- Weekends as needed
- Remote
- Background check
- Hospitality
- Criminal background check
- Paid training
- Paid holidays
Quick Apply
5d
Remote Customer Service Representative
Kobie Marketing —Jackson, MS
- $17 - $19 an hour
- Weekends as needed
- Remote
- High school diploma or GED
- 2 years
- Communication skills
- Profit sharing
- Paid holidays
Quick Apply
Client Success Representative (Remote)
Demand.com —Jackson, MS
- Remote
- Mid-level
- Communication skills
- Time management
Quick Apply
Seasonal (Temporary) Customer Service Call Center Agent
TRANZACT —Jackson, MS
- $15.50 an hour
- 8 hour shift
- Remote
- English
- High school diploma or GED
- Older adults
Quick Apply
Inbound Call Operator
Housetech Renovations LLC —Pearl, MS
- $24.43 - $29.21 an hour
- Part-time
- Customer service
- Writing skills
- Typing
- Health insurance
- Dental insurance
Quick Apply
7d
Customer Support Specialist
GovEase —Madison, MS
- $35,000 - $45,000 a year
- Bachelor's degree
- Entry level
- Disability insurance
- Health insurance
Quick Apply
4d
Customer Service Representative - Technical
Disabled Veteran Solutions —Jackson, MS
- From $18.92 an hour
- Extended hours
- Remote
- Background check
- Computer literacy
- Pass drug screening
- Paid training
- Health insurance
Quick Apply
9d
PRN Customer Service Rep
TrustCare —Clinton, MS
- PRN
- High school diploma or GED
- Clinic
- Medical terminology
Quick Apply
CSR
Environment Masters —Jackson, MS
- Typing
- Entry level
- Disability insurance
- Health insurance
Quick Apply
Support Services Representative
Tyler Technologies —Jackson, MS
- $40,000 - $45,000 a year
- Hybrid work
- Computer literacy
- Mid-level
- Office
Quick Apply
Customer Service Representative
Contractor In Charge —Jackson, MS
- $17 - $19 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Typing
- Paid training
- Health insurance
Quick Apply
Customer Experience Specialist - Ridgeland, MS
BankPlus —Ridgeland, MS
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
5d
Virtual Personal Banker
FIREFIGHTERS FIRST CREDIT UNION —Madison, MS
- $58,557 - $65,063 a year
- Urgently hiring
- Remote
- Mid-level
- High school diploma or GED
- AD&D insurance
- Paid holidays
Quick Apply
Customer Service Representative (On Site)
Wesco —Pearl, MS
- $18.55 - $24.04 an hour
- Urgently hiring
- Computer literacy
- Writing skills
- Research
- Health insurance
- Dental insurance
Customer Retention Specialist
Agent Advantage Recruiting —Byram, MS
- $45,000 - $90,000 a year
- Full-time
- Office
- Organizational skills
- In-person
- Health insurance
- 401(k)
Quick Apply

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Sales Support Associate

Singer Equipment Company -
Jackson, MS

Quick Apply

Job Details

Full-time
$20.00 - $23.50 an hour

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
Microsoft Excel
Microsoft Outlook
Schedule management

Full Job Description

Why Singer?
Singer Equipment Company is not just a seller of food equipment – we cultivate partnerships and amplify success. Singer isn’t just a place to work; it’s a place to thrive. We empower our employees, fostering an environment where they can grow professionally and contribute to something larger than themselves.

We are the proud, 3-time recipient of the Foodservice and Supplies Dealer of the Year Award. Our commitment to our customers has earned us an unbeatable reputation within our industry. This is your opportunity to join a winning team!

At Singer Equipment Company, we value each and every one of our dedicated staff and therefore are pleased to offer a competitive starting wage, a comprehensive benefits package including: medical, dental, vision, short term and long-term disability, 401K with company match, group life insurance, flexible spending, paid time off, and paid holidays.

Why You'll Love Working Here:

Make a Difference: Work with enthusiasm and integrity while ensuring communication, coordination and collaboration.
Collaborative Spirit: Be part of a supportive and dynamic team environment.
Growth Opportunities: Develop your skills and advance your career in a dynamic industry.
Competitive Compensation & Benefits: Enjoy a rewarding package that reflects your contributions.

OVERVIEW
The Sales Support Associate serves as the operational backbone of the sales team by coordinating trade show logistics, supporting warranty and Return Merchandise Authorization (RMA) processes, and ensuring customers receive timely, professional service after the sale. This role works closely with sales, manufacturers, freight carriers, warehouses, and customers to deliver an exceptional ownership experience while keeping internal operations organized and efficient. This position is ideal for someone who enjoys solving problems, staying organized, and taking ownership of projects from start to finish.
ESSENTIAL FUNCTIONS
Trade Show & Event Logistics

Coordinate all equipment and smallwares for regional and national food shows.
Prepare, crate, label, and document outbound shipments.
Schedule freight pickups and deliveries.
Load and unload show equipment safely.
Track shipments to ensure on-time arrival and return.
Assist with booth setup and teardown as needed.
Maintain inventory of trade show assets, literature, signage, and promotional materials.
Coordinate repairs and replacement of show equipment.

RMA & Warranty Administration

Manage the complete Return Merchandise Authorization (RMA) process.
Open, track, and close warranty claims.
Coordinate with manufacturers, vendors, freight companies, and customers.
Obtain photos, serial numbers, invoices, and supporting documentation.
Schedule replacement shipments and returns.
Monitor aging RMAs and proactively follow up until resolved.
Maintain accurate records and reporting.

Warranty & Service Support

Serve as the primary point of contact for warranty service requests.
Coordinate service dispatches with authorized technicians.
Communicate service status and expectations with customers.
Escalate urgent issues when appropriate.
Track open service calls through completion.
Ensure warranty compliance with manufacturer policies.

Sales Operations Support

Support National Account Managers with administrative and operational tasks.
Coordinate equipment deliveries and project logistics.
Assist with order documentation and shipment tracking.
Prepare reports and maintain CRM information.
Support special customer projects and equipment rollouts.
Maintain organized documentation for customer records.

MINIMUM QUALIFICATIONS

Associate's degree preferred or equivalent experience.
2+ years in customer service, logistics, operations, or sales support.
Experience with freight coordination or equipment logistics preferred.
Strong organizational and time management skills.
Excellent written and verbal communication.
Proficient in Microsoft Office (Excel, Outlook, Word).
Experience with ERP or CRM systems is a plus.
Ability to manage multiple priorities in a fast-paced environment.

Preferred Skills

Strong attention to detail.
Customer-first mindset.
Mechanical aptitude and willingness to learn equipment basics.
Problem-solving mentality.
Ability to work independently while collaborating across departments.
Comfortable interacting with vendors, manufacturers, service agencies, and customers.
Ability to lift up to 50 pounds and assist with trade show setup and warehouse activities.

Candidates are encouraged to apply even if they do not meet all listed requirements. We recognize that skills and potential can take many forms, and we value diverse experiences that may not align perfectly with traditional qualifications.
Are you ready to take your career to the next level? Apply today and let's cook up some success!
Singer Equipment Company is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected status under applicable law.

Quick Apply

Refine Your Search

customer service representative jobs in richland, ms

Sales Support Associate

CALL CENTER AGENT

Banking Services Representative -Call Center

Client Advocate I

Fully Remote Customer Service Agent

Remote Response Associate, Roadside Assistance (CSR)

Remote Customer Service Representative

Client Success Representative (Remote)

Seasonal (Temporary) Customer Service Call Center Agent

Inbound Call Operator

Customer Support Specialist

Customer Service Representative - Technical

PRN Customer Service Rep

CSR

Support Services Representative

Customer Service Representative

Customer Experience Specialist - Ridgeland, MS

Virtual Personal Banker

Customer Service Representative (On Site)

Customer Retention Specialist

I want to receive the latest job alert for customer service representative in richland, ms

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