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Client Systems IT Administrator

GESA CREDIT UNION -
Richland, WA

Apply Now

Job Details

Full-time
$29.90 - $49.83 an hour

Benefits

Commuter assistance
Paid holidays
Loan repayment program
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Volunteer time off
Life insurance

Qualifications

Enterprise software
Enterprise software support
Operating system security
SharePoint
Desktop administration

Full Job Description

Take a leap and join our team!

At Gesa, we believe in the power of our people. Coming from all walks of life, our team members’ individual stories and unique experiences are our most valuable asset. But it’s how we come together, igniting our collective compassion and commitment to empowering our communities, that makes us succeed. Because we know we go further when we go together.

Here you can join a team who is passionate about serving others, has a desire to do good, and shares a deep love of people. You can engage in meaningful work that impacts your community. You can challenge yourself and grow in your career. And, you can rest assured that your wellbeing and prosperity are our priority.

Get to know us: About - Gesa Credit Union

Role Summary:

The Client System IT Administrator is an operational role with a heavy focus on interacting directly with staff and their systems (PCs and peripherals). They will be responsible for the day-to-day operations of a secure, stable, and optimized operations of the Credit Union’s client infrastructure and supported enterprise peripherals, governance implementation, and automation, they will ensure that Gesa’s end point assets are functioning properly and will monitor health, document and resolve issues and escalate if found to be server related. This position also provides support to team members helping them gain client and system skills.

What You Will Be Doing:

With guidance from the Client Services Manager, operate the day-to-day efforts around managing, maintaining, troubleshooting, and end point infrastructure
Document, and assist in troubleshooting client and peripheral issues directly with staff
Ensure upgrades, updates, are completed in accordance with our standards, and control procedures
Update user accounts, permissions, and access rights to End Point Infrastructure
Maintain inventory of all client/end point assets
Follow documentation as it relates to the system configurations, mapping, processes, services, on client systems
Assist in testing of a comprehensive Disaster Recovery/Business Continuity Plan (DR/BCP) associated with the credit union’s branch technologies. Participate in the testing of the DR/BCP plan at a minimum annually for end point
Follow change management procedures and communicate to the appropriate parties when implementing changes
Interact and collaborate with vendors, partners, and contractors to enhance and secure elient end points
Ensure all client end point implementations are consistent with IT Security best practices
Follow policies, procedures, and associated training plans for client end-point resource administration
Maintain knowledge of current and evolving technology

About You:

Strong written and oral communication skills
Strong interpersonal skills
Analytical and problem-solving skills
Ability to effectively prioritize and execute tasks in a high-pressure environment
Keen attention to detail
Ability to work in a team-oriented and collaborative environment
Basic understanding of client-server architectures
Ability to discuss technical issues effectively with other IT professionals as well as non-technical users
Ability to follow schedules and adhere to deadlines

What You Will Need:

Bachelor’s degree in Information Technology discipline or experience in a related field or equivalent of specialized courses, training, and/or directly related experience may be substituted. Advanced degree preferred
A minimum of two (2) years of related experience
Working knowledge of Enterprise Applications (AD, Sharepoint, Etc.) to be able to identify complex client-side issues and remediate or escalate as necessary
In depth knowledge of Client system and management technologies and best practices
A minimum of two (2) years of similar or related functional and technical experience
Experience with Windows security features and best practices

Our Team Member Value Proposition:

In exchange for bringing your talent to Gesa, here are a just a few of the benefits and perks we offer:

Competitive Pay
Medical, Dental, Vision, and Life Insurance
20 days/year of Paid Time Off – Plus 10 Paid Holidays!
401(k) Match
Incentive Program
Tuition Assistance and Student Loan Repayment
Commuter Benefits
Paid Time Off to Volunteer in the Community
Product discounts
Engaging Work Environment
Rewards and Recognition Programs

Full Salary Range:

$29.90-$49.83

While our full pay range is listed, most new team members typically start between the minimum and midpoint based on their experience and qualifications. This approach gives room to grow within the role as your career progresses with us!"

Get wise to what’s possible with a career at Gesa. Join us!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the HR Department at (509) 378-3100 or [email protected] to request an accommodation.

Gesa Credit Union reserves the right to revise or change the job description as the need arises. This job description is not all inclusive of total job responsibilities nor does it constitute a written or implied contract of employment.

Selected candidate(s) must be able to pass a pre-employment credit/background check.

Gesa Credit Union is an Equal Opportunity Employer and strong advocate of workforce diversity. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Veteran.

Equal Employment Opportunity (gesa.com)

Apply Now

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