Top 4 End user support specialist Jobs in Richmond, Va

Technical Support Specialist
QubicaAMF —Mechanicsville, VA
- $21 - $24 an hour
- Full-time
- Bilingual
- 18 years or older
- Office
- Paid holidays
- Health insurance
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13d
End User Support Specialist
Dept of Med Assistance Svcs —Richmond, VA
- $68,202 - $73,202 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
8d
IT Support Specialist
Virginia Green Lawn Care —Henrico, VA
- Mid-level
- Windows
- Ability to lift 50 pounds
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EHR Application Support Specialist Tier 1 - Richmond, VA
Software Technology Inc —Richmond, VA
- HIPAA
- Mid-level
- Continuous improvement
Quick Apply

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Technical Support Specialist
QubicaAMF —Mechanicsville, VA
Understanding hand tools, meters, and power tools to troubleshoot electrical and mechanical problems. Answer and respond to technical issues via inbound calls,…
$21 - $24 an hour
Quick Apply
13d
End User Support Specialist
Dept of Med Assistance Svcs —Richmond, VA
The Department of Medical Assistance Services is a V3 certified state agency that provides hiring preference to veterans and members of the reserves and/or…
$68,202 - $73,202 a year
8d

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End User Support Specialist
FST Logistics, Inc. —Dublin, OH
Associate’s degree in technical or other related field preferred or 5 years of practical experience in such a field. RF Scan Gun maintenance/support a plus!
14d
End User Support Specialist
FST Logistics —Dublin, OH
Associate’s degree in technical or other related field preferred or 5 years of practical experience in such a field. RF Scan Gun maintenance/support a plus!
14d

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Technical Support Specialist

QubicaAMF -
Mechanicsville, VA

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Job Details

Full-time
$21 - $24 an hour
13 days ago

Benefits

Paid holidays
Health insurance
On-site gym
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Operating systems
Hardware maintenance
Printer (troubleshooting support)
Firewall
Computer hardware
Desktop (troubleshooting support)
Networking equipment (troubleshooting support)
Mechanical troubleshooting

Full Job Description

We are looking for motivated individuals who want to continue their careers in technology and technical services. Would you thrive in a small support center where you can learn about the technology and innovations driving the bowling and entertainment industry? We are looking for a skilled individual to become the newest member of our professional Technical Support team.

As a Technical Support Specialist, you will provide support to our customers by phone, email, chat, and using various remote support tools. Our customers are a combination of large and small businesses, some with little or no in-house IT expertise. We are not just looking for the best technical skills; we are also looking for folks who interact well with customers - whether they are the business owner, front desk staff, or mechanic. We are a growth-focused employer dedicated to further developing these skills in our employees.

Essential Functions

Answer and respond to technical issues via inbound calls, chats, and emails from external customers and end-users of QubicaAMF products.

Use your sleuthing skills to troubleshoot a possible wiring issue.

Diagnose and fix computers that just won’t boot.

Team up with peers to increase overall knowledge of different aspects of products.

Provide remote installation support for our proprietary software

Initiate warranty claims.

Analyze and reconnect the Point-of-Sale terminal that won’t connect to the network.

Supervisory Responsibilities

The position will not have direct reports.

Competencies/Qualifications

Excellent communication (written and oral) skills.

Excellent documentation and record-keeping skills.

The desire and ability to learn new technology.

Willingness to learn installation construction skills.

Understanding hand tools, meters, and power tools to troubleshoot electrical and mechanical problems.

Bilingual is a plus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee regularly works in a general office environment where typical levels of noise, dust, and activity can be expected. The noise level in this work environment is usually moderate. The employee may occasionally work in or pass through the manufacturing environment where typical levels of noise, dust, and activity can be expected. The noise level in this work environment is usually loud.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is frequently required to stand, walk, use hands to finger, handle, or feel, and reach with hands and arms. The employee must occasionally lift and/or move items in excess of 30 pounds.

Travel required

Some travel required.

Required Education and Experience

High School Diploma; or equivalent combination of education and experience.

Must be at least 18 years of age.

Previous technical support experience.

Technical background in electrical and/or mechanical systems.

Working knowledge of firewalls, routers, and switches.

End-user support (OS, Hardware, and Printer troubleshooting, etc.).

Competitive compensation and benefits include medical/dental/vision insurance, 401k with employer contribution, PTO, paid Holidays, and an on-site fitness center.

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, obligations, and activities may change at any time, with or without notice.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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end user support specialist jobs in richmond, va

Technical Support Specialist

End User Support Specialist

IT Support Specialist

EHR Application Support Specialist Tier 1 - Richmond, VA

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