Top 27 Desktop technician Jobs in Richmond, Va

Network Support Technician
Inserso Corporation —Richmond, VA
- Full-time
- Mid-level
- Travel
- US work authorization
Quick Apply
11d
Desktop Support Technician
Software Technology Inc —Richmond, VA
- Microsoft Outlook
- Customer service
- Mid-level
Quick Apply
IT Help Desk Technician
Murgado Automotive Group —Richmond, VA
- $25 - $35 an hour
- Weekends as needed
- Computer Science
- Dealership
- English
- Health insurance
- Dental insurance
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Information Technology Help Desk Technician
New Horizon Bank - National Association —Richmond, VA
- Full-time
- Computer science
- Computer Science
- Mid-level
5d
Cable Technician
Essintial Enterprise Solutions LLC —Richmond, VA
- $27 - $30 an hour
- Full-time
- Office
- Windows
- Ability to lift 50 pounds
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Repair Technician (Tech + Sales Rockstar)
UBreakiFix Glen Allen —Glen Allen, VA
- $16 - $20 an hour
- Full-time
- Sales
- Customer service
- Windows
- Employee discount
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Information Technology Specialist
Hopewell City School District —Hopewell, VA
- $59,729 - $94,729 a year
- Full-time
- School experience
- Classroom
- High school
14d
Audio Visual Technician
Livewire —Richmond, VA
- $20 - $37 an hour
- Full-time
- Background check
- Clean driving record
- Computer literacy
- Paid holidays
- Dental insurance
Field Services Technician 2
Iron Bow Technologies —Glen Allen, VA
- $23.50 - $27.00 an hour
- Up to 50% travel
- Mid-level
- Windows
Quick Apply
6d
Desktop Technical Support Analyst 3
Software Technology Inc —Richmond, VA
- Google Workspace
- Mid-level
- Clinic
Quick Apply
Field Services Technician 3
Iron Bow Technologies —Glen Allen, VA
- $25 - $30 an hour
- Mid-level
- Driver's License
- Scripting
Quick Apply
14d
Refurbishment Technician Level 1
Veolia —Richmond, VA
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Commercial Vehicle Inspector
Beacon Inspection —Richmond, VA
- $65 an hour
- Contract
- Hybrid work
- ASE Certification
- Mid-level
- Driver's License
- Mileage reimbursement
Quick Apply
Information Technologist – Client Support Administrator (I–III)
nfocus Solutions —Fort Lee, VA
- Full-time
- Mid-level
- In-person
- Associate's degree
Home Automation Technician
Livewire —Richmond, VA
- $17 - $25 an hour
- Full-time
- Background check
- Clean driving record
- Computer literacy
- Paid holidays
- Dental insurance
Information Technologist III - HQ Support
nfocus Solutions —Fort Lee, VA
- Full-time
- 5 years
- Bachelor's degree
- Mentoring
Client Support Administrator (Information Technologist II)
Agil3 Technology Solutions (A3T) —Fort Gregg-Adams, VA
- Full-time
- Computer Science
- Mid-level
- 3 years
- Travel reimbursement
- Paid holidays
Electronic Repair Expert
Walk In Fix —Midlothian, VA
- From $16 an hour
- Full-time
- Mid-level
- Windows
- Reliable transportation
- Paid training
Quick Apply
9d
Field Service Technician - Petersburg, VA/Hybrid
Software Technology Inc —Petersburg, VA
- Mid-level
Quick Apply

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Based on your search for desktop technician jobs.

Network Support Technician
Inserso Corporation —Richmond, VA
Should provide identification/fixing for the problems within existing systems design/implementation of new systems, enhances the existing systems and…
Quick Apply
11d
IT Help Desk Technician
Murgado Automotive Group —Richmond, VA
Valid driver's license and reliable transportation. Currently pursuing or holding a degree in IT, Computer Science, or a related field is a plus.
$25 - $35 an hour
Quick Apply

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IT Field Tech Support
Proteam Solutions Inc. —Columbus, OH
Valid State of Ohio driver’s license is required. Familiarity with help desk ticketing systems and remote support tools. Job Types: Full-time, Contract.
$20 - $23 an hour
Quick Apply
Senior Help Desk Technician
Columbus Ohio —New Albany, OH
Must have a valid driver’s license and a clear driving record. Valid driver’s license required. Respond to help desk tickets by phone, email, and remote support…
$45,000 - $47,500 a year
Quick Apply

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Network Support Technician

Inserso Corporation -
Richmond, VA

Quick Apply

Job Details

Full-time
11 days ago

Qualifications

Computer hardware
Desktop (troubleshooting support)
Systems engineering
Networking equipment (troubleshooting support)
Hardware diagnostics

Full Job Description

Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide. This position provides onsite and remote Tier 2 support that requires prompt action and quick resolution of user IT issues to minimize downtime. These IT issues include hardware, software, applications, network diagnostics, cloud and other IT services, as requested.

The Network Support Technician reports to an Area Technical Lead and provides IT Field Operations (ITFO) support for 24x7 LANs and associated applications, peripherals, connectivity, and end-users in a Service Desk supported Tier II environment. This position relies on instructions and pre-established guidelines to perform the functions of the job while working independently and/or under immediate supervision. A certain degree of creativity and latitude is required. This position supports Surge Support requirements and is subject to inclusion in future contract iterations based on evolving program needs and contract scope.

Responsibilities:

Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units.
Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors.
Provide support of mobile and wireless devices to include smartphones, tablets, and hotspots.
Assist in testing, applying, and maintaining server configurations and related security patches.
Assist in maintaining and checking the health of systems and backups to include restore testing.
Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets.
Update tickets following documentation templates and/or guidelines to ensure quality requirements are met.
Provide daily, weekly, and monthly activity reports describing activities accomplished in a timely manner.
Provide inventory support and input to the provided inventory system for the customer.
Responsible for installing and maintaining video teleconferencing infrastructure to include assisting with user requests.
Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events.
Conduct or provide new equipment deployments and/or requested deployment support.
Provide cabling support and run cables within data centers, LAN rooms and remote wiring closets.
Analyzes functional business requirements and design specifications for functional activities.
Effectively contribute to technical discussions and develop and present required briefing materials to ensure the customer’s needs are met.
Should provide identification/fixing for the problems within existing systems design/implementation of new systems, enhances the existing systems and participates in analysis, design, and new construction of next generation IT systems.
Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products.
Must possess experience of system engineering in one or more areas including telecommunications concepts, computer languages, operating systems, database/DBMS, and middleware.

Required Skills/Experience:

Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification process.
Associate Degree or equivalent experience.
1+ years’ of IT-related support experience, preferably in a helpdesk or customer support role.
Demonstrated ability to troubleshoot and resolve desktop, network, or other IT issues.
General knowledge network products and systems.
Experience in a rapid paced, time sensitive, high-quality environment.
Must have excellent team skills and collaboration skills.
Attention to detail and follow-through.
Ability to work with minimal supervision.
Must pass Motor Vehicle Records check as this position is classified as a “Regular Driver” and overnight travel may be required (Actual travel percentage varies based upon location but is typically less than 20%). Must maintain a state of travel readiness required to take prompt action on support requests which may require local and/or overnight travel to Government locations (Local short notice travel to customer sites is common, extended overnight and air travel is typically less than 5% per year).
Must be comfortable working in a Law Enforcement environment which may consist of locations similar to detention facilities, prisons, or jails.
If the position requires you to enter certain facilities, you may be required to wear personal protective equipment and adhere to social distancing requirements.

Preferred Skills/Experience:

Prior experience providing technical enterprise support within a large, complex organization, dealing with a wide range of users, systems, and networks.
Possesses and applies expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks.
Ability to apply a comprehensive knowledge across key tasks and high impact assignments.
Experience evaluating system performance results and recommending improvements or optimizations.
Experience performing IT hardware repairs and installing replacement parts.
Experience planning and leading technology assignments and projects.
Prior hands-on experience with the setup, configuration and administration of servers and backups.
Experience functioning as a technical expert across multiple project assignments.
ITIL v4, MCSE, A+, Security+, Network+, or other relevant certifications.

Physical and/or Mental Qualifications:

Outstanding communication skills in both formal and informal formats with customers, stakeholders, and technical specialists.
This work requires that an individual position themselves to access computer and related equipment connections and be able to transport objects or equipment weighing up to 50 lbs.

EOE, including Disability/Vets.
Reasonable accommodation will be made for qualified individuals with a disability, where such accommodation will not impose an undue hardship during the application process and on the job.

Quick Apply

Refine Your Search

desktop technician jobs in richmond, va

Network Support Technician

Desktop Support Technician

IT Help Desk Technician

Information Technology Help Desk Technician

Cable Technician

Repair Technician (Tech + Sales Rockstar)

Information Technology Specialist

Audio Visual Technician

Field Services Technician 2

Desktop Technical Support Analyst 3

Field Services Technician 3

Refurbishment Technician Level 1

Commercial Vehicle Inspector

Information Technologist – Client Support Administrator (I–III)

Home Automation Technician

Information Technologist III - HQ Support

Client Support Administrator (Information Technologist II)

Electronic Repair Expert

Field Service Technician - Petersburg, VA/Hybrid

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