Top 5369 Client services Jobs in Richmond Va

Outreach Specialist / Care Coordinator - Greater Richmond, Virginia
Waymark —Richmond, VA
- $23.10 - $24.90 an hour
- Hybrid work
- Background check
- Google Workspace
- Medical office experience
- Paid training
- Commuter assistance
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Board Certified Behavior Analyst (BCBA)
Mosaic Pediatric Therapy —Midlothian, VA
- $97,000 - $107,000 a year
- Full-time
- Mid-level
- Clinic
- Experience working with children
- Continuing education credits
- Health savings account
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Board Certified Behavior Analyst (BCBA)
Mosaic Pediatric Therapy —Richmond, VA
- $97,000 - $107,000 a year
- Full-time
- Mid-level
- Clinic
- Experience working with children
- Continuing education credits
- Health savings account
Quick Apply
Licensed Clinical Lead (LCSW, LMFT, LPCC, LMHC) - Growth & Area Expansion
Positive Development —Richmond, VA
- $90,000 - $100,000 a year
- Full-time
- LMFT
- Licensed Clinical Social Worker
- 3 years
- Mileage reimbursement
- Paid parental leave
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Financial Advisor - Richmond and surrounding area
Thrivent —Richmond, VA
- Background check
- Mid-level
- Business development
- Paid training
- AD&D insurance
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Board Certified Behavior Analyst Practicum (1000+ hours completed)
Mosaic Pediatric Therapy —Bon Air, VA
- $25 an hour
- Full-time
- Mid-level
- Master's degree
- Clinic
- Continuing education credits
- Health savings account
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Board Certified Behavior Analyst (BCBA) Hybrid
Above and Beyond Therapy —Richmond, VA
- $90,000 - $100,000 a year
- Part-time
- Hybrid work
- Experience working with individuals with developmental disabilities
- Data analysis skills
- Mid-level
- Paid parental leave
- Paid holidays
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Certified Substance Abuse Counselors (CSAC) and/or CSAC-A Supervisees
KingsvilleFamilyServices LLC —Midlothian, VA
- $26 - $35 an hour
- Part-time
- Addiction Medicine
- Mid-level
- Outpatient experience
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Board Certified Behavior Analyst (BCBA)
Mosaic Pediatric Therapy —Short Pump, VA
- $97,000 - $107,000 a year
- Full-time
- Mid-level
- Clinic
- Experience working with children
- Continuing education credits
- Health savings account
Quick Apply
Child Behavior Therapist (MSW)
Youth & Family Services of Virginia, Inc. (YFSVA) —Chesterfield, VA
- $25 - $28 an hour
- 8 hour shift
- Experience working with individuals with developmental disabilities
- Master of Social Work
- Master's degree
- Health insurance
- Dental insurance
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Board Certified Behavior Analyst (BCBA)- Up to 50% Telehealth
Attain ABA Therapy —Richmond, VA
- Up to $110,000 a year
- Part-time
- Hybrid work
- Mid-level
- Clinic
- Children
- Continuing education credits
- Commuter assistance
Quick Apply
10d
Tax Expert - Expert Center (Northeast)
Intuit —Midlothian, VA
- $27 - $41 an hour
- Monday to Friday
- Spanish
- CPA
- English
- Employee stock purchase plan
- Employee assistance program
Center Director - Board Certified Behavior Analyst (BCBA
Above and Beyond Therapy —Richmond, VA
- $95,000 - $110,000 a year
- Part-time
- Hybrid work
- Classroom
- Experience working with individuals with developmental disabilities
- Clinic
- Paid parental leave
- Paid holidays
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E-Billing Specialist
Harman Claytor Corrigan & Wellman —Glen Allen, VA
- $60,000 - $70,000 a year
- Full-time
- Mid-level
- Continuous improvement
- Accounting
- Health savings account
- Health insurance
Quick Apply
13d
Board Certified Behavior Analyst (BCBA)
Amaze ABA Therapy —Richmond, VA
- $85,000 - $110,000 a year
- Part-time
- Experience working with individuals with developmental disabilities
- Management
- Data analysis skills
- Paid time off
- Opportunities for advancement
Quick Apply
REACH Coordinator (Child & Adult Population)
Richmond Behavioral Health Authority —Richmond, VA
- From $57,293.01 a year
- 8 hour shift
- Background check
- LMFT
- Licensed Clinical Social Worker
- Health savings account
- Health insurance
Quick Apply
Senior Account Manager
Bay Crane Companies —Richmond, VA
- Full-time
- Mid-level
- Business development
- Driver's License
- Health savings account
- Health insurance
Quick Apply
11d
BCBA and BCaBA Career Opportunity at Team PBS in Virginia
Positive Behavior Supports Corporation —Quinton, VA
- Up to $144,000 a year
- Part-time
- Management
- Mid-level
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
MECHANICAL PROJECT/SALES (HVAC/R)
Cox-Powell Corporation —Richmond, VA
- $95,000 - $115,000 a year
- Customer service
- System design
- Senior level
- Fuel card
- Paid holidays
Quick Apply
Hybrid Board Certified Behavior Analyst (BCBA)- Virginia
Move Up ABA —Richmond, VA
- $80 - $110 an hour
- Choose your own hours
- Hybrid work
- Management
- Mid-level
- Master's degree
Quick Apply
10d

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Outreach Specialist / Care Coordinator - Greater Richmond, Virginia

Waymark -
Richmond, VA

Quick Apply

Job Details

$23.10 - $24.90 an hour

Benefits

Paid training
Work from home stipend
Commuter assistance
Stock options
Paid parental leave
Paid holidays
Health insurance
Dental insurance
Paid time off
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

Google Workspace
Customer communication
Electronic health records (EHR) management
Client rapport building
Collaborative technology platforms
Productivity software
Managing patient records
Experience working with individuals from underserved communities

Full Job Description

About Waymark

Waymark is a mission-driven team of healthcare providers, technologists, and builders working to transform care for people with Medicaid benefits. We partner with communities to deliver technology-enabled, human-centered support that helps patients stay healthy and thrive. We're designing tools and systems that bring care directly to those who need it most—removing barriers and reimagining what's possible in Medicaid healthcare delivery.

Our Values

At Waymark, our values are the foundation of how we work, grow, and support one another:

Bold Builders: We tackle the toughest challenges in care delivery by harnessing the power of community and technology.
Humble Learners: We seek feedback, embrace diverse perspectives, and welcome challenges to our assumptions.
Experiment to Improve: We use data to inform decisions and continuously assess our performance.
Focused Urgency: Our mission drives us to act swiftly and relentlessly in pursuit of meaningful results.

If this resonates with you, we invite you to bring your creativity, energy, and curiosity to Waymark.

About this role

As an Outreach Specialist/Care Coordinator in the region, you will be Waymark's frontline presence in and alongside healthcare facilities, often our first point of contact with our patients, and a key member of a startup team helping to shape and refine our workflows and build strong relationships with primary care physician partners. You will work to improve the health of patients from low- income communities by fostering trust and connecting them with various providers and resources. You will be part of a care team that is multidisciplinary and includes Licensed Clinical Social Workers, Pharmacists, and Community Health Workers.

Responsibilities

Initiate outreach to new patients and facilitate connections to healthcare resources and support referrals to care team members telephonically, via SMS, via video, or in-person.
Foster trust and improve patient engagement rates through effective, empathetic, and credible patient communication.
Collect, review and analyze patient data from Electronic Health Records (EHRs) or other data sources to assist monitoring and prioritization of patient care and to improve utilization of preventative care.
Communicate with primary care providers through multiple avenues (potentially including EHR messaging and in-person meetings with providers to review patient updates).
Serve as a primary day-to-day contact, and build trusted, collaborative relationships with healthcare facility providers.
Participate in weekly Waymark care team huddles and partner with the full care team (Pharmacists, Licensed Clinical Social Workers, and Community Health Workers) to support coordinated patient care.
Accurately document each patient encounter in detail.
Collaborate with the Waymark support team to test and refine internal workflows and co-design more efficient processes for supporting patient care.
This is a hybrid role, involving remote work from home as well as working within healthcare provider facilities, as needed.

Minimum Qualifications

Excellent verbal and written communication skills.
Comfort tailoring communication to credibly and concisely communicate with primary care physicians and to communicate with patients in an empathetic and accessible manner.
Highly organized and self-motivated to work independently and manage schedules efficiently.
Customer service and/or sales experience.
Experience with Electronic Health Records.
Experience in a healthcare delivery setting, preferably communicating with medical providers.
Passion for working with diverse communities in an empathetic, inclusive, and professional manner.
Friendly, energetic, and enthusiastic personality with a client service orientation.
Comfort navigating a variety of technology platforms including Google Workspace.
Reside in Greater Richmond, and have regular access to a car to facilitate travel within the Greater Richmond or Hampton Roads region. Travel required within the surrounding counties (up to 30%)
Must be able to virtually attend a local 3-week-long paid training program as part of your onboarding.

Preferred Qualifications

Experience in care coordination, patient outreach or working in an outpatient clinic or doctor's office.
Multilingual capabilities.
Knowledge of managed care / health insurance.
Knowledge of Richmond and/or Hampton Roads communities and Medicaid populations.

Hiring Range

$23.10/hr - $24.90/hr

In addition to salary, we offer a comprehensive benefits package. Here's what you can expect:

Stock Options: Opportunity to invest in the company's growth.
Work-from-Home Stipend: A dedicated stipend for your first year to help set up your home office.

Incentive Program: Receive additional compensation through performance-based incentives that align with organizational goals and enhance patient outcomes.
Medical, Vision, and Dental Coverage: Comprehensive plans to keep you and your family healthy.
Life Insurance: Basic life insurance to give you peace of mind.
Paid Time Off: 20 vacation days, accrued over the year, plus 11 paid holidays.
Parental Leave: 16 weeks of paid leave for birthing parents after six months of employment, and 8 weeks of bonding leave for non-birthing parents.
Retirement Savings: Access to a 401(k) plan with a company contribution, subject to a vesting schedule.
Commuter Benefits: Convenient options to support your commute needs.
Professional Development Stipend: A dedicated stipend supports professional development and growth.

Offer of employment is contingent upon successful completion of a background check. Employment history and advance degree verification (when applicable) are included as part of the standard background check process.

Don't check off every box in the requirements listed above? Please apply anyway! Studies have shown that marginalized communities - such as women, LGBTQ+ and people of color - are less likely to apply to jobs unless they meet every single qualification. Waymark is dedicated to building an inclusive, diverse, equitable, and accessible workplace that fosters a sense of belonging – so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to still consider submitting an application. You may be just the right candidate for this role or another one of our openings!

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Refine Your Search

client services jobs in richmond va

Outreach Specialist / Care Coordinator - Greater Richmond, Virginia

Board Certified Behavior Analyst (BCBA)

Board Certified Behavior Analyst (BCBA)

Licensed Clinical Lead (LCSW, LMFT, LPCC, LMHC) - Growth & Area Expansion

Financial Advisor - Richmond and surrounding area

Board Certified Behavior Analyst Practicum (1000+ hours completed)

Board Certified Behavior Analyst (BCBA) Hybrid

Certified Substance Abuse Counselors (CSAC) and/or CSAC-A Supervisees

Board Certified Behavior Analyst (BCBA)

Child Behavior Therapist (MSW)

Board Certified Behavior Analyst (BCBA)- Up to 50% Telehealth

Tax Expert - Expert Center (Northeast)

Center Director - Board Certified Behavior Analyst (BCBA

E-Billing Specialist

Board Certified Behavior Analyst (BCBA)

REACH Coordinator (Child & Adult Population)

Senior Account Manager

BCBA and BCaBA Career Opportunity at Team PBS in Virginia

MECHANICAL PROJECT/SALES (HVAC/R)

Hybrid Board Certified Behavior Analyst (BCBA)- Virginia

I want to receive the latest job alert for client services in richmond va

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