Top 197 Patient access representative Jobs in Richmond Va

Clinical Patient Services Center Specialist- Private Practice
Richmond Heart and Vascular Associates —Mechanicsville, VA
- From $20 an hour
- Full-time
- Private practice
- Medical office experience
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
Patient Care Representative
Pulmonary Associates of Richmond, Inc. —Midlothian, VA
- $17.50 - $20.00 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Clinic
- Disability insurance
- Health insurance
10d
Patient Access Representative - Pediatric Neurology - Children's Pavilion - Days
VCU Health System —Richmond, VA
- Full-time
- Finance
- High school diploma or GED
- Clinic
11d
Patient Service Representative
Patient First —Midlothian, VA
- $18.75 - $21.25 an hour
- Full-time
- 18 years or older
- Ability to walk for extended periods
- Maintenance
- Paid holidays
- Disability insurance
Patient Services Representative – Care-A-Van
Bon Secours —Richmond, VA
- $16.76 - $24.65 an hour
- High school diploma or GED
- Children
- Computer skills
- Health savings account
- Disability insurance
Patient Access Coordinator
OrthoVirginia Inc —Richmond, VA
- $16.06 - $24.09 an hour
- Full-time
- Medical office experience
- High school diploma or GED
- Epic
Quick Apply
Patient Care Representative
Virginia Eye Institute —Richmond, VA
- $18.00 - $22.98 an hour
- Full-time
- High school diploma or GED
- Clinic
- Typing
- COVID-19 protective measures
Quick Apply
10d
Patient Service Representative-Telehealth
Patient First —Glen Allen, VA
- $18.75 - $21.25 an hour
- Part-time
- Telehealth
- Entry level
- 401(k)
- 401(k) matching
Medical Receptionist
Concentra —Richmond, VA
- $17.18 - $22.34 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Inventory management
- Commuter assistance
- Disability insurance
Patient Registration Representative
KidMed —Glen Allen, VA
- Part-time
- Computer literacy
- HIPAA
- High school diploma or GED
- Paid time off
Quick Apply
Administrative Assistant
DAVITA —Richmond, VA
- $17 - $27 an hour
- Full-time
- Hospital
- Medical office experience
- Administrative experience
- Health insurance
- Dental insurance
Scheduling Specialist - Physician Office- General Surgery at St. Mary's
Bon Secours —Richmond, VA
- $17.25 - $25.87 an hour
- Surgery
- Hospital
- Mid-level
- Health savings account
- Disability insurance
5d
Outpatient Rehab Scheduler – Memorial Regional Medical Center Cardiopulmonary Rehabilitation
Bon Secours —Mechanicsville, VA
- $19.03 - $28.54 an hour
- Hospital
- Mid-level
- Office
- Health savings account
- Disability insurance
Call Center Specialist
Pulmonary Associates of Richmond, Inc. —Richmond, VA
- $16.50 - $18.50 an hour
- Full-time
- Medical office experience
- HIPAA
- High school diploma or GED
- Health insurance
- Dental insurance
7d
Medical Support Assistant (Medical Receptionist)
Ansible Government Solutions —Richmond, VA
- Weekends as needed
- Background check
- High school
- Word processing
Quick Apply
Patient Coordinator (Southside Offices)
Virginia Physicians For Women —North Chesterfield, VA
- $19.50 - $23.00 an hour
- Full-time
- High school diploma or GED
- Entry level
Quick Apply
11d
Clinical Administrative Coordinator - Remote in Virginia
UnitedHealthcare —Richmond, VA
- $18 - $32 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Medical office experience
- AD&D insurance
- Employee stock purchase plan
4d
Patient Service Representative
Richmond Gastroenterology Associates —Richmond, VA
- $17 - $21 an hour
- Full-time
- Communication skills
- Entry level
- Health savings account
- Health insurance
Quick Apply
Patient Representative - Stony Point
Virginia Urology / Med Atlantic Inc —Richmond, VA
- $16.25 - $21.73 an hour
- Full-time
- HIPAA
- Administrative experience
- Clinic
- Health insurance
- Paid time off
Quick Apply
Scheduling Specialist - Tuckahoe Orthopedics
Bon Secours —Henrico, VA
- $17.25 - $25.87 an hour
- Hospital
- Mid-level
- High school diploma or GED
- Health savings account
- Disability insurance

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Clinical Patient Services Center Specialist- Private Practice

Richmond Heart and Vascular Associates -
Mechanicsville, VA

Quick Apply

Job Details

Full-time
From $20 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
Life insurance

Qualifications

Customer communication
Teamwork
Operations management
Medical office experience
Medical scheduling
High school diploma or GED
Patient interaction

Full Job Description

SUMMARY OF POSITION:

The Clinical Patient Services Center (CPSC) Specialist serves as a central resource for patient access, clinical coordination, and administrative support This position combines patient service functions with clinical support responsibilities to ensure efficient patient care delivery throughout the practice. The Clinical PSC Specialist acts as a liaison between patients, providers, clinical staff and administrative departments while maintaining a high level of customer service and professionalism.

The Clinical PSC Specialist is responsible for managing patient communications, appointment scheduling, referral coordination, clinical documentation support, and assisting with patient care workflows. This position requires strong organizational skills and medical knowledge. And the ability to work collaboratively in a fast-paced healthcare environment.

DUTIES & RESPONSIBILITIES

Patient Services Responsibilities

· Answer incoming patient calls and provide exceptional customer service.

· Triage patient inquiries and route concerns to the appropriate clinical or administrative team.

· Schedule, reschedule, and confirm office visits, diagnostic testing, procedures, and follow-up appointments.

· Verify and update patient demographic, insurance, and contact information.

· Conduct appointment reminder, recall, waitlist, and no-show outreach initiatives.

· Assist patients with portal access, appointment instructions, and practice information.

· Review and explain office policies, appointment requirements, and financial responsibilities.

· Collect patient payments and document transactions as needed.

· Maintain accurate patient records and documentation with the electronic medical record (EMR).

Clinical Coordination Responsibilities

· Monitor and manage EMR work queues, patient cases, and clinical messages.

· Process prescription refill requests according to provider protocols.

· Coordinate referrals, prior authorizations, diagnostic testing, and specialty appointments.

· Communicate test preparation instructions and foll-up activities.

· Review incoming records, test results, and patient documents for appropriate routing.

· Facilitate communication between patients, providers, hospitals, imaging centers, pharmacists, and other healthcare organizations.

· Support care coordination initiatives to improve patient outcomes and reduce gaps in care.

· Assist with population health and quality initiatives, including preventive care outreach and annual follow up scheduling.

Administrative Responsibilities

· Respond promptly to patient portal messages, voicemails, emails, and EMR communications.

· Maintain accurate and timely documentation of all patient interactions.

· Support front office operations as needed, including patient check-in and check-out.

· Assist with special projects, patient outreach campaigns, and workflow improvement initiatives.

· Ensure compliance with HIPAA regulations and practice policies.

· Participate in cross-training activities and provide coverage across departments as needed.

· Perform additional duties and special projects as assigned.

SKILLS & QUALIIFICATIONS

· High school diploma or equivalent required.

· Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), or equivalent clinical certificate required.

· Minimum of two (2) years of experience in a medical office, patient services center, call center, or clinical support role required.

· Experience with patient scheduling, referrals, authorizations, and care coordination preferred.

· AthenaHealth experience is strongly preferred.

· Cardiovascular, pulmonary, or specialty practice experience preferred.

· Knowledge of medical terminology, clinical workflows, and healthcare operations.

· Understanding of referrals, prior authorizations, prescription refill processes, and insurance verification.

· Strong customer service and patient relations skills.

· Excellent verbal and written communication skills.

· Ability to multitask, prioritize, and manage competing responsibilities.

· Strong organizational and problem-solving skills.

· Proficiency with electronic medical records (EMR); AthenaHealth experience strongly preferred.

· Ability to maintain confidentiality and exercise sound judgement.

· Ability to work independently and collaboratively within a multidisciplinary team.

· Support provider efficiency through effective communication and care coordination.

· May provide coverage across multiple office locations and departments based on operational needs.

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

401(k)
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Vision insurance

Experience:

Clincal Support: 2 years (Required)

License/Certification:

CMA or RMA Certification (Required)

Work Location: In person

Quick Apply

Refine Your Search

patient access representative jobs in richmond va

Clinical Patient Services Center Specialist- Private Practice

Patient Care Representative

Patient Access Representative - Pediatric Neurology - Children's Pavilion - Days

Patient Service Representative

Patient Services Representative – Care-A-Van

Patient Access Coordinator

Patient Care Representative

Patient Service Representative-Telehealth

Medical Receptionist

Patient Registration Representative

Administrative Assistant

Scheduling Specialist - Physician Office- General Surgery at St. Mary's

Outpatient Rehab Scheduler – Memorial Regional Medical Center Cardiopulmonary Rehabilitation

Call Center Specialist

Medical Support Assistant (Medical Receptionist)

Patient Coordinator (Southside Offices)

Clinical Administrative Coordinator - Remote in Virginia

Patient Service Representative

Patient Representative - Stony Point

Scheduling Specialist - Tuckahoe Orthopedics

I want to receive the latest job alert for patient access representative in richmond va

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