Top 10 Patient navigator Jobs in Richmond Va

Client Care Coordinator (Home Care)
Right at Home, Chesterfield —Chester, VA
- From $20 an hour
- Full-time
- Office
- High school diploma or GED
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Patient Services Representative
Accessia Health —Midlothian, VA
- $38,000 - $44,000 a year
- Full-time
- Hybrid work
- Basic math
- HIPAA
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
6d
Breast Oncology Navigator - Richmond Market
Bon Secours —Richmond, VA
- $38.63 - $61.82 an hour
- Nursing
- RN License
- BLS Certification
- Health savings account
- Disability insurance
Nurse Navigator (RN) - Pediatric Nephrology - Days
VCU Health System —Richmond, VA
- Weekends as needed
- Nursing
- RN License
- BLS Certification
Nurse Navigator (RN) - Pediatric Neuromuscular - Days
VCU Health System —Richmond, VA
- Weekends as needed
- Nursing
- RN License
- BLS Certification
Part Time NMCM (15 hours)
Serenity, Inc. —Petersburg, VA
- Part-time
- Ability to walk for extended periods
- HIPAA
- Office
Quick Apply
Public Benefit Specialist
Ensemble RCM LLC —Richmond, VA
- $18.65 - $20.50 an hour
- Full-time
- High school diploma or GED
- Computer skills
- In-person
- Tuition reimbursement
10d

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Master's degree in Social Work, Public Health, Human Services, Counseling, Nonprofit Management, Psychology, Criminal Justice, or a related field preferred.
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Human Services Program Coordinator
Virginia Department of Health —Richmond, VA
Other financial, credit, driving, background checks or completion of Statement of Economic Interests may be required for certain positions.
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Client Care Coordinator (Home Care)

Right at Home, Chesterfield -
Chester, VA

Quick Apply

Job Details

Full-time
From $20 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Paid sick time

Qualifications

Customer communication
Interpersonal skills
Hospice experience
Hospice care
High school diploma or GED
Driver's License
Home care
Attention to detail
Client retention
Stakeholder relationship building

Full Job Description

At Right at Home, we believe exceptional care starts with an exceptional client experience. The Client Care Coordinator plays a key role in ensuring clients and their families feel supported, heard, and valued throughout their journey with us. This position serves as the primary point of contact for client communication, satisfaction, issue resolution, and service excellence. Hours are in-office or visiting clients Monday through Friday, 9a-5p. Competitive pay, PTO, benefits, 401K!

The Client Care Coordinator works closely with clients, families, caregivers, office staff, and referral partners to build strong relationships, proactively address concerns, and ensure every client receives outstanding service.

The ideal candidate is professional, highly organized, customer-focused, and thrives in a fast-paced environment where building relationships and solving problems are key to success.

Essential Duties & Responsibilities of Client Care Coordinator:

Serve as a primary point of contact for clients and families, ensuring a positive and responsive customer experience
Welcome new clients and coordinate a smooth onboarding process
Conduct client and caregiver introductions to foster successful relationships from the start
Make regular satisfaction calls and in-person visits to ensure clients are receiving exceptional service
Receive and professionally resolve client concerns, complaints, and service issues
Investigate concerns, identify solutions, and follow through to ensure resolution and client satisfaction
Collaborate with scheduling and caregiving teams to address service challenges and maintain continuity of care
Support client retention efforts through proactive communication and relationship building
Maintain accurate and timely documentation in WellSky/ClearCare
Build strong relationships with clients, families, caregivers, referral partners, and community contacts
Represent Right at Home with professionalism and empathy during difficult or high-stress situations

Core Competencies of Client Care Coordinator:

Exceptional customer service and relationship-building skills
Strong verbal communication and active listening abilities
Conflict resolution and customer complaint experience
Professionalism, empathy, and emotional intelligence
Excellent organization and attention to detail
Problem-solving and critical-thinking skills
Ability to multitask and manage competing priorities
Self-motivated with a strong sense of ownership and accountability
Reliable transportation and willingness to travel throughout the service area

Requirements of Client Care Coordinator:

High School Diploma or GED
Driver's License with a reliable insured vehicle
3 Years of Home Care, Home Health, or Hospice
3 Years of Customer Service

Pay: From $20.00 per hour

Benefits:

Dental insurance
Health insurance
Paid sick time
Paid time off
Vision insurance

Education:

High school or equivalent (Required)

Experience:

Home Care, Home Health, or Hospice: 3 years (Required)
Customer Service: 3 years (Preferred)
Lead or Management : 1 year (Preferred)

License/Certification:

Driver's License (Required)

Work Location: In person

Quick Apply

Refine Your Search

patient navigator jobs in richmond va

Client Care Coordinator (Home Care)

Patient Services Representative

Breast Oncology Navigator - Richmond Market

Nurse Navigator (RN) - Pediatric Nephrology - Days

Nurse Navigator (RN) - Pediatric Neuromuscular - Days

Part Time NMCM (15 hours)

Public Benefit Specialist

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