Top 11 router supervisor Jobs in richmond va

Customer Service Representative - Onsite
Teleperformance USA —Richmond, VA
- 18 years or older
- Computer literacy
- Office
- Paid training
- Health insurance
2d
Router Supervisor
R+L Carriers —Colonial Heights, VA
- $68,000 a year
- Urgently hiring
- Computer literacy
- Mid-level
- Leadership
- Paid holidays
- Health insurance
Industrial Maintenance Technician
STEVES AND SONS INC —Sandston, VA
- $25 - $30 an hour
- Monday to Friday
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
SCADA Technician
Essential Utilities, Inc. —Richmond, VA
- Full-time
- 5 years
- Mid-level
- Driver's License
- Opportunities for advancement
Wood Worker
Moslow Wood Products —Powhatan, VA
- $16 - $18 an hour
- Full-time
- Heavy equipment operation
- English
- In-person
- Health insurance
- Dental insurance
Quick Apply
6d

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Customer Service Representative - Onsite
Teleperformance USA —Richmond, VA
Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns. Critical Thinking: Sharp critical thinking skills,…
2d
Router Supervisor
R+L Carriers —Colonial Heights, VA
Benefits: R+L Carriers offers an excellent compensation and comprehensive benefits package that includes Medical/Dental/Vision Insurance, 401(k) Retirement Plan…
$68,000 a year

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SPECTRUM SALES - 40k BASE
Spectrum —Columbus, OH
A valid driver’s license, car insurance, a satisfactory driving record, and the use of a reliable personal vehicle. Required Skills/Abilities and Knowledge*.
$75,000 - $105,000 a year
6d
Fiber Installation Technician
MasTec —Columbus, OH
Must have, prior to, and throughout employment, an acceptable background and current, valid driver’s license to commute to customer homes.
$20 - $24 an hour
Quick Apply
12d

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Customer Service Representative - Onsite

Teleperformance USA -
Richmond, VA

Apply Now

Job Details

2 days ago

Benefits

Paid training
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Computer operation
Telecommunications network device configuration
Network communication equipment reconfiguration
Phone communication
Computer literacy
Windows
High school diploma or GED
Desktop applications
Typing

Full Job Description

Category : Customer Service/Support

About TP

TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.

With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.

Benefits of working with TP include:

Paid Training
Competitive Wages
Full Benefits (Medical, Dental, Vision, 401k and more)
Paid Time Off
Employee wellness and engagement programs

TP and You

Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.

As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.

Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!

This position will be based on-site at our Richmond, Virigina location.

Your Responsibilities

As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns.

Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns
Calmly attempt to resolve and de-escalate any issues
Escalate interactions when necessary and appropriate
Respond to requests for assistance and/or possible processing payments
Track all call related information for auditing and reporting purposes
Provide feedback on call issues
Upsell if required

We’re looking for fearless people – people who are inspired to deliver only the best in all that we do.

Qualifications:

High School Diploma or equivalent.
IT/Network certifications/degrees preferred.
Minimum of 6 months of customer service experience.
Must be 18 years of age or older.
Ability to type at least 25 words per minute.
Proven call center experience.
Entry-level network troubleshooting:
- Ability to set up home Wi-Fi Network
- Ability to set up and configure router or switch.
- Core proficiency with a laptop or desktop computer.
Comfortable with desktop computer systems and have general knowledge of Windows-based systems.
Customer service and/or sales experience preferred.

Key Competencies:

Process Excellence: Demonstrate commitment to following established procedures and be customer service driven.
Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.
Communication: Outstanding communication, listening, and analytical skills.
Organizational Skills: Strong organizational and problem-solving skills.
Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused.
Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts.
Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making.
Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.

Be Part of Our TP Family

It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.

EOE/Disability/Vets

Apply Now

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router supervisor jobs in richmond va

Customer Service Representative - Onsite

Router Supervisor

Industrial Maintenance Technician

SCADA Technician

Wood Worker

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