Top 17 Help desk Jobs in Ridgecrest Ca

IT Support Analyst
DCS Corp —Ridgecrest, CA
- $70,310 - $81,300 a year
- Weekends as needed
- High school diploma or GED
- Organizational skills
- In-person
NMCI POC
New Directions Technologies, Inc. —China Lake, CA
- $35,152 - $58,240 a year
- Full-time
- High school diploma or GED
- 2 years
- Entry level
23h
IT Technical Analyst
New Directions Technologies, Inc. —China Lake, CA
- $38,640 - $70,720 a year
- Weekends as needed
- High school diploma or GED
- Organizational skills
- In-person

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NMCI POC
New Directions Technologies, Inc. —China Lake, CA
Provide initial troubleshooting and technical assistance for all Nautilus/NMCI-related hardware, software, and peripheral issues.
$35,152 - $58,240 a year
23h

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IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
$45,000 - $60,000 a year
Quick Apply
Store Technology Support - POS
Proteam Solutions Inc. —Columbus, OH
Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred; equivalent experience considered.
$20 - $21 an hour
Quick Apply

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IT Support Analyst

DCS Corp -
Ridgecrest, CA

Apply Now

Job Details

$70,310 - $81,300 a year

Qualifications

Customer communication
Spreadsheets
Professional ethics
Operating system updates
System maintenance
High school diploma or GED
Information security compliance
Patch management
Productivity software

Full Job Description

Salary Range: $70,310- $81,300

IT Support Analyst will work as a member of a team responsible for triaging and prioritizing all service calls, walk-ins, emails, help desk tickets, and Change Requests (CR) for the F/A-18 & EA-18G Integrated Product Team (IPT) at China Lake, CA.

Essential Job Functions:

Provide technical support to all end users, customers, and guests within the IPT.

Provide technical support for all VTC systems used throughout the IPT.

Support, implement, and comply with cybersecurity requirements and controls.

Perform various junior level system administrator tasks such as account creation, file share accounts, account permissions, implementing assigned CR’s, desktop/application troubleshooting, deployments of IT assets, and other various tasks as assigned.

Provide technical and implementation support for organizational projects and services.

Coordinate activities with IT Management, other technical teams, stakeholders, and business owners.

Be able to work as a team with other cross functional teams to achieve the IPT’s mission.

Identify and manage all Information Technology/Cybersecurity (IT/C) services, infrastructure components, and relevant documentation.

Required Skills:

Due to the sensitivity of customer related requirements, U.S. Citizenship is required.

High school diploma plus 10 years of experience.

Must be able to be granted a Secret security clearance with a T5 investigation and maintain one for the duration of employment.

Teachable, positive attitude, highly motivated, problem solver and team oriented.

Ability to perform, manage, and prioritize multiple related tasks in a time-sensitive environment.

Strong knowledge of Microsoft Office products, specifically Excel, Word, and PowerPoint.

Effectively communicate (oral and written) with tact and professionalism.

Detail-oriented with strong organizational skills.

Must be able to work onsite - This position is not remote work eligible.

Windows Operating System and Security+ or other certifications required to comply with DoD 8140.

Must be willing and able to work after hours/weekend support for patching and maintenance as needed.

Possess professionalism, courtesy, high moral character, and integrity.

Desired Skills:

Expertise with Atlassian products such as Jira, Service Desk, and Wiki.

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help desk jobs in ridgecrest ca

IT Support Analyst

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IT Technical Analyst

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