Top 76 It support Jobs in Ridgefield, Ct

Technical Service and Order Fulfillment Associate
Naiad Dynamics US, Inc. —Danbury, CT
- Urgently hiring
- Microsoft Outlook
- Computer literacy
- ERP systems
- Disability insurance
- Health insurance
Quick Apply
Product Support Specialist
SmartMLS —Milford, CT
- Weekends as needed
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
7d
P/T Tech Assistants
The Westport Library —Westport, CT
- $18.00 - $18.50 an hour
- Part-time
- Background check
- Software troubleshooting
- Mid-level
Quick Apply
Data Center Technician
TEKsystems —Shelton, CT
- $25 - $35 an hour
- Contract
- Fair chance
- Entry level
- Under 1 year
- Commuter assistance
- Health savings account
5d
Windows Helpdesk Support
Xperteks —Wilton, CT
- Full-time
- Google Workspace
- Mid-level
- Windows
Quick Apply
Technical Support
Success Systems, Inc. —Norwalk, CT
- Mid-level
- Office
- SQL
- Health insurance
- Dental insurance
Desktop Support Engineer
AQR —Greenwich, CT
- $85,000 - $100,000 a year
- Overtime
- Mid-level
- Windows
- 3 years
- Health insurance
- Dental insurance
9d
IT Support Associate
CMIT Solutions of Hartford & Stamford —Stamford, CT
- $18 - $30 an hour
- Part-time
- Hybrid work
- Research
- Windows
- Entry level
- Work from home
- Flexible schedule
Quick Apply
IT Help Desk Representative
Sikorsky Financial Credit Union —Stratford, CT
- Full-time
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
Quick Apply
Technology Support Specialist (Temporary)
A+E Networks —Stamford, CT
- $40 an hour
- Full-time
- Mid-level
- Office
- Windows
End User Support Specialist
Stamford Health —Stamford, CT
- Full-time
- Computer science
- Computer Science
- HIPAA
- Free parking
- Health insurance
Quick Apply
3d
MICROSOFT SYSTEMS SUPPORT TECHNICIAN
ComNet Communications LLC —Bethel, CT
- Full-time
- Computer science
- Azure
- Computer Science
Quick Apply
Level 2 Help Desk Technician
Apex Technology Services —Stamford, CT
- $70,000 - $80,000 a year
- Full-time
- Hybrid work
- Background check
- Computer science
- Computer Science
- Health savings account
- Health insurance
Quick Apply
11d
IT Support Associate, Part Time
The Westport Library —Westport, CT
- $18.50 an hour
- Part-time
- Mid-level
- High school diploma or GED
- 2 years
IT Desktop Support Specialist
University of Bridgeport —Bridgeport, CT
- Weekends as needed
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Technician, Site Services
ABACUS —Greenwich, CT
- $85,000 - $95,000 a year
- Mid-level
- Office
- 3 years
- Disability insurance
- Health insurance
Quick Apply
Computer Technician
Fairfield University —Fairfield, CT
- Weekends as needed
- Background check
- Classroom
- Bachelor of Science
23h
Assistant IT Operations & EHR Manager
Pediatric Healthcare Associates —Shelton, CT
- Full-time
- Computer science
- Computer Science
- HIPAA
- On-the-job training
Quick Apply
14d
Help Desk Support Technician, Tier II (Onsite, Stamford, CT)
BCS365 —Stamford, CT
- $30.37 - $37.39 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
Deskside Support Technician
Kyndryl —Norwalk, CT
- $38,400 - $78,120 a year
- Full-time
- Computer science
- Computer Science
- 5 years
- Health insurance
- Dental insurance

I want to receive the latest job alert for it support in ridgefield, ct

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it support jobs near ridgefield, ct

Technical Service and Order Fulfillment Associate

Naiad Dynamics US, Inc. -
Danbury, CT

Quick Apply

Job Details

Full-time

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Microsoft Outlook
Packing
High school diploma or GED
B2B business model
Sales quoting
Attention to detail
B2B
Technical Proficiency
Mechanical knowledge

Full Job Description

Excellent opportunity to join a world-leading designer and manufacturer of Ship Motion control Systems. Technically interesting machinery product line supplied for the worldwide commercial ship, military ship and luxury yacht market sectors.

Position:

Naiad Dynamics US, Inc. (ND) is a dynamic and innovative company committed to delivering cutting-edge solutions to our customers. With a strong focus on customer satisfaction, we are expanding our Service Team and seeking a dedicated Technical Service and Order Fulfillment Associate to join us in providing exceptional technical assistance to our valued customers.

As a Technical Service and Order Fulfillment Associate at ND, you will play a crucial role in ensuring customer satisfaction by delivering timely and effective technical support. The ideal candidate is technically or mechanically inclined, possesses excellent communication skills and is committed to resolving customer issues with a high level of professionalism.

Immediate opening, first shift

Naiad Dynamics US, Inc. Shelton, Connecticut plant

Responsibilities:

Respond to customer inquiries and issues related to our products and services.
Troubleshoot technical problems and provide step-by-step guidance for issue resolution.
Identify and quote required parts.
Collaborate with cross-functional teams to resolve complex technical issues.
Process customer orders and proactively review and work with purchasing and manufacturing departments to ensure on time delivery. Notify customers of any delays and update them on shipping information.
Order fulfillment - select inventory, professionally pack and label parts for shipment.
Communicate effectively and professionally with customers via phone and email.
Ensure a positive customer experience by addressing concerns and providing solutions in a clear and concise manner.
Follow up with customers to ensure their technical issues are resolved to their satisfaction.
Collaborate with team members and management to enhance overall customer support efficiency.
Identify stock-outs and low-stock for reorder.

Candidate Requirements:

Proven experience in technical support role
General knowledge of electrical, mechanical and hydraulic components, systems preferred.
Ability to troubleshoot and problem-solve technical issues effectively.
Customer-focused with a commitment to delivering exceptional service.
High School diploma, higher education or certification preferred.
High computer proficiency in MS Office products, including Word, Excel, Outlook.
Prior use of MRP and/or ERP systems in a production work environment.
Reliable and effective communication skills.
B2B and direct consumer quoting and sales order processing.
Must be reliable, fast & accurate with attention to detail, and able to thrive in a fast paced multivariable, continuously changing production environment.

About Us:

Naiad Dynamics US, Inc. is a well-established subsidiary of Naiad Maritime Group, Inc. with operations in CT, MD and FL and with affiliated companies in the Netherlands, United Kingdom, France and Australia. We supply high quality specialized ship systems throughout the world, as well as machine shop services for all industries including aerospace. We are an ISO 9001: 2015 certified company.

We offer a comprehensive benefits package including major healthcare coverage, dental, 401(k) with immediately vested 100% company match, disability insurance and life insurance. Benefits subject to policy/plan details.

Send resume in confidence to:

NAIAD DYNAMICS US, INC.

Attn: Human Resource Manager

50 Parrott Drive, Shelton, CT 06484

Telephone: 203-929-6355

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Ability to Relocate:

Shelton, CT 06484: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Refine Your Search

it support jobs in ridgefield, ct

Technical Service and Order Fulfillment Associate

Product Support Specialist

P/T Tech Assistants

Data Center Technician

Windows Helpdesk Support

Technical Support

Desktop Support Engineer

IT Support Associate

IT Help Desk Representative

Technology Support Specialist (Temporary)

End User Support Specialist

MICROSOFT SYSTEMS SUPPORT TECHNICIAN

Level 2 Help Desk Technician

IT Support Associate, Part Time

IT Desktop Support Specialist

Technician, Site Services

Computer Technician

Assistant IT Operations & EHR Manager

Help Desk Support Technician, Tier II (Onsite, Stamford, CT)

Deskside Support Technician

I want to receive the latest job alert for it support in ridgefield, ct

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected