As Pharmacy Manager, you will oversee daily pharmacy operations, lead a team of pharmacists, technicians, and support staff, ensure regulatory compliance, and help drive exceptional patient care while maintaining operational excellence. This is an outstanding opportunity for a pharmacist who enjoys mentoring others, improving processes, and making a meaningful impact within a growing independent pharmacy organization.
- Lead the daily operations of the pharmacy while promoting a culture of patient safety, teamwork, and accountability.
- Supervise, coach, mentor, and develop pharmacists, pharmacy technicians, and support staff.
- Create efficient staffing plans that balance excellent patient service with operational performance.
- Conduct performance evaluations, provide ongoing coaching, and recognize employee achievements.
- Foster a positive, collaborative, and service-oriented work environment.
- Ensure accurate prescription processing, verification, and dispensing while maintaining the highest standards of pharmacy practice.
- Serve as the primary resource for escalated patient concerns and complex pharmacy issues.
- Collaborate with physicians and healthcare providers to optimize patient outcomes.
- Partner with the Director of Clinical Services to implement and grow:
- Medication Therapy Management (MTM)
- Clinical pharmacy programs
- Immunization services
- Pharmaceutical care initiatives
- Additional patient-focused healthcare services
- Maintain compliance with all federal, state, and company pharmacy regulations.
- Monitor quality metrics and identify opportunities for continuous improvement.
- Perform root cause analysis and implement corrective action plans when necessary.
- Develop and maintain pharmacy best practices and standard operating procedures.
- Ensure team members receive ongoing education regarding workflow changes, regulatory updates, and clinical initiatives.
- Train, mentor, and develop pharmacy staff to achieve individual and team success.
- Communicate organizational goals and departmental priorities effectively.
- Promote a culture of continuous learning and professional development.
- Partner with leadership across the organization to improve workflows and patient satisfaction.
- Doctor of Pharmacy (PharmD) or Bachelor of Science in Pharmacy
- Active Wisconsin Pharmacist License in good standing
- Wisconsin Immunization Certification
- Strong leadership and decision-making abilities
- Excellent communication and interpersonal skills
- Commitment to delivering exceptional patient care
- 3–5 years of pharmacy leadership or management experience
- Experience with PioneerRx pharmacy software
- Experience with Google Workspace
- Strong background in workflow optimization and quality improvement
- Knowledge of Medication Therapy Management (MTM) and clinical pharmacy services
- Interest in preventative healthcare, wellness, and nutraceuticals
- Leadership and team development
- Patient-centered care
- Problem solving and critical thinking
- Conflict resolution
- Process improvement
- Time management and organization
- Ability to manage multiple priorities in a fast-paced environment
- Strong attention to detail
- Excellent customer service mindset
At Hometown Pharmacy, you'll become part of a team that values integrity, compassion, innovation, and community involvement. We invest in our employees through professional development opportunities and empower our pharmacy leaders to make meaningful decisions that positively impact both patients and their teams.
We offer:
- Competitive compensation
- Leadership development opportunities
- Continuing education support
- Collaborative and supportive work environment
- Opportunity to expand clinical services
- Meaningful relationships with patients and the local community
This position primarily works in a retail pharmacy environment requiring frequent interaction with patients, healthcare providers, and pharmacy staff. The role involves standing for extended periods and occasional lifting of up to 20 pounds.
- Ability to stand for extended periods throughout the workday
- Ability to lift and carry up to 20 pounds
- Ability to perform repetitive tasks including computer and dispensing functions
- Maintain the highest standards of professionalism and ethical conduct.
- Protect the confidentiality of patient, employee, and company information.
- Comply with all federal and Wisconsin pharmacy laws and regulations.
- Complete all required company training and continuing education.
- Support Hometown Pharmacy's mission of providing exceptional patient care while strengthening the communities we serve.
If you're passionate about leading a high-performing pharmacy team while delivering exceptional patient care, we'd love to hear from you. Apply today and help us continue making a difference—one patient at a time.
Preferred
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
