Top 25 Technical support Jobs in Riverhead, Ny

Technical Customer Support, Support II
Zebra Technologies —Holtsville, NY
- $26.27 - $39.40 an hour
- Full-time
- Hybrid work
- Mid-level
- Office
- High school diploma or GED
- Paid time off
- Parental leave
14d
Geek Squad Agent (Retail Store)
Best Buy —Riverhead, NY
- $17.00 - $20.57 an hour
- Part-time
- Entry level
- Under 1 year
- Paid time off
- Employee discount
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Riverhead, NY
- $19.28 - $28.89 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Employee assistance program
Service Technician (In-house)
NMB Technologies Corporation —Holbrook, NY
- $72,000 - $75,000 a year
- Full-time
- Maintenance
- English
- Office
- Disability insurance
- Health insurance
IT Level Two Support Engineer for MSP
Consulting Technology Company —Ronkonkoma, NY
- $70,000 - $95,000 a year
- Full-time
- Mid-level
- Office
- Windows
- Health insurance
- 401(k)
Quick Apply
Technical Support Representative
Gemini Industries —Holbrook, NY
- $60,000 - $95,000 a year
- Full-time
- Background check
- 5 years
- Writing skills
- Paid parental leave
- Health insurance
Quick Apply
IT Support Technician
East/West Industries, Inc. —Ronkonkoma, NY
- $21 - $31 an hour
- Full-time
- Computer science
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Disability insurance
Quick Apply
7d
Customer Service Representative
Stephanie Sgroi - State Farm Agency —Port Jefferson Station, NY
- $25 - $40 an hour
- Full-time
- Spanish
- No experience needed
- English
- Paid time off
- Opportunities for advancement
Quick Apply
IT & Asset Operations Specialist
New York Cancer and Blood Specialists —Bohemia, NY
- From $34 an hour
- Weekends as needed
- Google Workspace
- Mid-level
- 3 years
- Disability insurance
- Health insurance
Quick Apply
8d
IT Engineer Level Two
Consulting Technology Company —Ronkonkoma, NY
- $70,000 - $90,000 a year
- Full-time
- Mid-level
- Office
- Windows
- 401(k)
- Paid time off
Quick Apply
PC Configuration Technician
Future Tech Enterprise, Inc. —Holbrook, NY
- $19 an hour
- Full-time
- Ability to lift 50 pounds
- In-person
- 1 year
- Health insurance
- Dental insurance
Quick Apply
8d
Manager, Sales and Customer Service
Macy’s —Lake Grove, NY
- $64,745 - $107,755 a year
- Weekends as needed
- Heavy lifting
- Merchandising
- Mid-level
- Store discount
- Paid holidays
IT Specialist II
RiseWell Community Services —Medford, NY
- $50,000 - $55,000 a year
- Full-time
- Mid-level
- Office
- Children
- Paid training
- Paid holidays
Quick Apply
4d

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Technical Customer Support, Support II

Zebra Technologies -
Holtsville, NY

Apply Now

Job Details

Full-time
$26.27 - $39.40 an hour
14 days ago

Benefits

Paid time off
Parental leave
Employee assistance program

Qualifications

Customer communication
Customer support

Full Job Description

Overview:

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.

You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally.

Come make an impact every day at Zebra.

What We're Looking For:

Resolves problems with customers via telephone, email or chat sessions using technical product knowledge and strong interpersonal skills. Troubleshoots problems with appropriate applications, products and vendors. Identifies and documents customer issues, and escalates complex issues. Understands multiple applications and platforms.

– Communicates varied technical solutions to customers via multiple channels using effective communication, listening and comprehension skills.
– Fully documents customer interactions in real-time; may author content for review.
– Solves problems in a timely manner using full understanding of the product functions and features and customer environment.
– Analyzes and corrects product issues/ malfunctions with intermittent supervision on day-to-day work and general supervision on new assignments.
– Works on a full range of problems of moderate scope that require selection and/or modification of existing procedures and processes,
– Manages multiple tickets related a spectrum of technical problems.
– Collaborates with fellow technicians and supervisor to solve complex problems.
– Demonstrates the ability to articulate technical issues in simple to understand terms to both management and customers.
– Demonstrates leadership qualities.
– Demonstrates strong customer service, communication and problem solving skills.

Qualifications:

Minimum:

High School Diploma or equivalent vocational experience
1+ years of customer technical support experience
Must have technical experience working with hardware and software
Must be able to work in our Holtsville, NY location on a hybrid schedule (3 days minimum a week in office)

Preferred:

Mobile Device Management (MDM) experience
Mobile computing device is a plus
Experience with wireless networks and Wireshark preferred.
Experience with Microsoft Intune
Customer service values / orientation
Solid professional work behaviors (attendance, teamwork, time management)
Strong Communication skills (listening, providing clear and concise information, using proper language and grammar)

Equal Opportunity Employer:

Zebra is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability and protected veteran status, or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at [email protected].

Know Your Rights:

https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

Conozca sus Derechos:

https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at [email protected] .

Pay Range:

$26.27 - $39.40 Hourly

Incentive Compensation:

In addition to base pay, Zebra offers this role the opportunity to earn a performance-based annual cash incentive, at a target equal to 5% of base pay, in accordance with the terms of the applicable incentive plan.

Zebra Total Rewards:

Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive – including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work.

Salary offered will vary depending on your location, job-related skills, knowledge, and experience.

Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards.

Benefits:

We understand the importance of work-life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day to promote revitalization and success.

Job Posting Statement:

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.

AI Technology Statement:

Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy .

Apply Now

Refine Your Search

technical support jobs in riverhead, ny

Technical Customer Support, Support II

Geek Squad Agent (Retail Store)

Seasonal, Operations Technical Specialist (Part Time)

Service Technician (In-house)

IT Level Two Support Engineer for MSP

Technical Support Representative

IT Support Technician

Customer Service Representative

IT & Asset Operations Specialist

IT Engineer Level Two

PC Configuration Technician

Manager, Sales and Customer Service

IT Specialist II

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