PLEASE DO NOT CALL THE OFFICE ABOUT THE POSITION. Recruiters: Please do not contact the office directly. Interested applicants should submit their resume or introduction video as outlined in this posting.
If you like rapid growth and working with enthusiastic team members to improve patient's quality of life, you'll enjoy your career with us! While previous experience in a front desk or therapy tech role is a major plus, we will be providing all the training needed so no experience necessary. FOR THE FASTEST CONSIDERATION, SEND OVER A 1-2 MINUTE VIDEO INTRODUCING YOURSELF AND TELL US SOMETHING POSITIVE ABOUT YOURSELF TO: [email protected] AND [email protected]
Who We Are
At Optimal Performance Chiropractic, we believe healthcare is about changing lives—not just treating symptoms. Every patient who walks through our doors deserves to be heard, cared for, and given every opportunity to regain their health and confidence.
Our mission is simple:
We help patients achieve lasting results through focused care, teamwork, and accountability.
Our vision is bigger than healthcare:
Optimal Performance Chiropractic develops leaders who deliver elite care and elevate the standard of health through alignment, accountability, and purpose.
We're looking for people who don't just want a job—we're looking for people who want to grow, make an impact, and become leaders.
Our Core Values
Accountability
We own our actions, our results, and our commitment to every patient and teammate.
Alignment
When our team works together toward one mission, extraordinary things happen. We communicate openly, support one another, and move in the same direction.
Results-Oriented
We measure success by the lives we change. We are driven to continually improve ourselves and help our patients achieve meaningful outcomes.
Responsibility
We do the right thing, even when no one is watching. We follow through on our commitments and take pride in our work.
Transparency
Honesty and trust are the foundation of every relationship—with patients and with each other.
Disciplined
Consistency beats motivation. We bring energy, professionalism, and a relentless commitment to excellence every day.
Is This You?
You'll thrive here if you...
- Believe in serving others at a high level.
- Have a positive, coachable attitude.
- Love learning and growing personally and professionally.
- Enjoy working in a fast-paced, team-oriented environment.
- Hold yourself to a high standard and expect the same from those around you.
- Want to be part of something bigger than yourself.
If you're looking for "just another job," this probably isn't the place for you.
If you're looking to grow, be challenged, make a real impact, and help change lives every single day, we'd love to meet you.
Position Summary:
While your main role will a Front Desk receptionist/Therapy Tech, you will be asked to wear many hats in this position as you will be cross trained as a therapy tech so you will be knowledgeable when you are asked to fill in when needed. We are searching for A-Players only with positive energy, great work ethic and willingness to help and serve others. OUTGOING PERSONALITY IS A PLUS. BEING ABLE TO THINK ON YOUR OWN IS A PLUS.
In this role, you will require a high level of organization and multitasking. You will be responsible for all front desk roles and responsibilities and delivering patient treatments. Because of this you must have excellent communication skills and the ability to work well with others. You may also be calling and scheduling new patients, welcoming patients into the office, collecting payments, filing paperwork, and creating a remarkable experience. You may also be the first point of contact for many patients entering the office and over the phone, so it is expected that you present yourself in a professional manner that positively represents our clinic.
About Optimal Performance Chiropractic
Here at Optimal Performance Chiropractic, our mission is to empower highly motivated patients to identify and achieve their optimal health potential. Our vision is to build leaders to help deliver patient care allowing our communities to live the life they deserve. Our team is focused on the individual patient experience first and foremost.
Performance Objectives:
- Perform necessary patient treatments
- Schedule new patients as well as follow up appointments
- Prepare waiting room and facilities for patient arrival and end of day to set the next day up for success
- Greet and manage patient intake which includes creating a comfortable environment, check-in, paperwork completion and verification, collecting all payment and scanning and updating patient information (insurance, ID, etc.)
- Ensure all patients are appropriately processed at the end of treatment
- Maintain charts in an orderly fashion and ensure accuracy
- Answer incoming calls and make cold calls while taking notes or messages
- Educate the patient on the services provided in the clinic
- Consistently offer the highest level of personalized customer service while maintaining a positive, enthusiastic and helpful attitude
Capabilities/Key Competencies
- Multitask in a fast-paced environment
- Self-starter who can work independently and as a team within existing processes or operate effectively with ambiguity
- Ability to overcome objections with confidence
- Coordinate and balance needs of the patient and the clinic
- Strong oral and written communication skills
- Plan,organize, prioritize and streamline skills
- Team orientation and strong collaborator
- Present self in a professional and positive manner in attitude and appearance at all times
- Ability to maximize and apply internal systems, processes, and platforms
- Understand, align with and communicate the clinics mission, vision, and values
- Desire to define and take massive action to accomplish your own personal, professional, and financial goals
Education & Experience:
- High school diploma required
- 2-3 years work experience in reception, sales, customer service or related field preferred
- Experience in a multi-physician practice preferred
Physical Requirements:
The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is constantly required to sit,talk,see,hear,and use hands and arms. The employee is frequently required to stand,move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee may occasionally lift and/or move up to 10-15 pounds. Occasional travel to local meetings and trainings may be required.
Commitment To Diversity:
As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, OPC recognizes that a diverse staff, reflective of our community, is an integral and welcome part of successful and ethical business, we hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners.
Language:
Spanish (Preferred)
Hours:
M/T/Wed/TH (8am-6pm) lunch 12-2pm
Friday (8am-1pm)
Job Type: Full-time
Benefits:
- Paid time off
- Retirement plan
Work Location: In person
Pay: $21.00 - $23.00 per hour
People with a criminal record are encouraged to apply
Work Location: In person
