The College of Education Dean’s Office is seeking a professional, organized, and customer service–oriented Federal Work Study (FWS) Student Assistant to support daily administrative and operational functions within the Dean’s Office. The ideal candidate will be self-motivated, detail-oriented, and able to maintain confidentiality while working in a fast-paced academic environment. This position offers valuable experience in higher education administration and office operations.
Essential Duties and Responsibilities
Essential duties include, but are not limited to:
- Greet visitors and provide front-office customer service support
- Answer and route incoming phone calls and general email inquiries
- Manage shared calendars, including scheduling and maintaining the Associate Dean’s calendar
- Assist with creating and maintaining onboarding packets and materials for new faculty and staff
- Coordinate conference room scheduling and ensure rooms are properly set up for meetings and events
- Assist with covering staff during lunch breaks
- Maintain office organization, supplies, and general administrative resources
- Prepare, scan, and organize documents into electronic filing systems
- Assist with event planning and coordination for meetings, workshops, and college functions
- Perform clerical and general office duties as assigned
- Campus deliveries and pick-ups as needed
Average Number of Hours per Week:
Up to 20 hours per week
Schedule:
The College of Education Dean’s Office is open Monday–Friday, 8:00 a.m. to 5:00 p.m. Student work schedule will be determined based on class availability and departmental needs.
Minimum Qualifications:
- Applicant must have a current Federal Work Study (FWS) award for the current academic year
Applicants are required to demonstrate proof of their FWS award by saving their “Award Overview” screen from OASIS as a screenshot, pasting it into a Word document, and uploading it as part of their application materials.
If additional documents are required, ALL documents must be uploaded as one combined file.
To access OASIS:
Log in to single sign-on at my.usf.edu enter OASIS select Financial Aid choose My Award and Loan Information click the Award Overview tab save the page.
Note: This page will include loan, scholarship, and grant information.
Preferred Qualifications:
- Prior experience in customer service, administrative support, or office environments
- Strong organizational, communication, and time management skills
- Proficiency with Microsoft Office and/or Google Workspace tools
Standard Learning Objectives:
As a result of this position, the student will be able to:
- Demonstrate foundational employability skills, including professionalism, punctuality, effective communication, and time management
- Receive, apply, and reflect on supervisory feedback to improve job performance
- Understand how individual skills and strengths contribute to departmental goals and the mission of higher education
- Develop and articulate a professional identity within an academic administrative setting
- Communicate transferable administrative and customer service skills to future employers
Working at USF
With approximately 16,000 employees, the University of South Florida is one of the largest employers in the Tampa Bay area. We are dedicated to cultivating a talented, engaged and driven workforce that strives to be bold. Employees excel in USF‘s rich academic environment, which fosters their development and advancement. In 2025, Forbes recognized USF as one of Florida’s best large employers, ranked No. 1 among the state’s 12 public universities. Our first-class benefits package includes medical, dental and life insurance plans, retirement plan options, employee and dependent tuition programs, generous leave, and hundreds of employee perks and discounts.
About USF
The University of South Florida is a top-ranked research university serving approximately 50,000 students from across the globe at campuses in Tampa, St. Petersburg, Sarasota-Manatee and USF Health. USF is recognized by U.S. News & World Report as a top 50 public university and the best value in Florida. U.S. News also ranks the USF Health Morsani College of Medicine as the No. 1 medical school in Florida and in the highest tier nationwide. USF is a member of the Association of American Universities (AAU), a group that includes only the top 3% of universities in the U.S. With an all-time high of $738 million in research funding in 2024 and as a top 20 public university for producing U.S. patents, USF uses innovation to transform lives and shape a better future. The university generates an annual economic impact of more than $6 billion. USF’s Division I athletics teams compete in the American Athletic Conference. Learn more at www.usf.edu .
Compliance and Federal Notices
This position may be subject to a Level 1 or Level 2 criminal background check.
Applicants have rights under Federal Employment Laws :
The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.
Family and Medical Leave Act (FMLA)
Applicants for USF employment are entitled to request reasonable accommodation(s) in the application process. A request is to be made at least five (5) working days prior to the time the accommodation(s) is needed. Visit the Central Human Resources ADA Accommodations webpage for more information on requesting an accommodation during the application/interview process.
Equal Employment Opportunity
The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains affirmative action programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws. This job description does not constitute an employment contract.
