Top 8 Computer support specialist Jobs in Roanoke, Va

IT Support Specialist
Hollins University —Roanoke, VA
- Weekends as needed
- Background check
- Classroom
- Computer science
IT Support Specialist Wage
Virginia Department of Transportation —Salem, VA
- Part-time
- Computer science
- Microsoft Outlook
- Computer Science
10d
IT Support Specialist
Roanoke College —Salem, VA
- Full-time
- Mid-level
- Office
- University
Quick Apply
Help Desk Specialist
MicroCAD Training & Consulting —Roanoke, VA
- Remote
- Mid-level
- 3 years
- Health savings account
- Disability insurance
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Roanoke, VA
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
3d

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IT Support Specialist
Hollins University —Roanoke, VA
United States driver’s license with minimal violations. Associate’s degree in information technology, computer science, or related field.
IT Support I
Freedom First Credit Union —Roanoke, VA
Education: (1) A two-year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialized training courses…
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Information Technology Specialist
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Ability to effectively communicate technical concepts to technical and non-technical end-users. Two years of experience in information technology or an…
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IT Support Specialist

Hollins University -
Roanoke, VA

Apply Now

Job Details

Benefits

Leadership training provided

Qualifications

Computer operation
iOS support
iOS
In-person customer service
Windows
High school diploma or GED
Driver's License
Productivity software support
Desktop applications
macOS
Productivity software

Full Job Description

(posted 6/8/26)

Hollins University, a private, liberal arts university in Roanoke, Virginia that is recognized as one of the oldest institutions of higher education for women in the United States, invites applications from qualified candidates for the position of IT Support Specialist.

About the Role

Dually reporting to the Chief Information Officer and User Support Services Manager, the IT Support Specialist provides technical support to faculty, staff, and students across the university’s computing environment. This role focuses on troubleshooting hardware and software issues, maintaining computer labs and classroom technology, and ensuring end users receive timely, effective technical assistance. The position works closely with the Help Desk team to resolve issues through in-person support, phone, email, and remote assistance tools.

Specific responsibilities include the following:

Technical Support

Install, configure, troubleshoot, and maintain end-user workstations, including desktops, laptops, and peripherals
Support sophisticated and interrelated software products and systems
Diagnose and resolve hardware and software issues for macOS, Windows, iOS, and Microsoft Office environments
Perform system imaging, software installations, and hardware upgrades
Provide support through multiple channels: in-person, phone, email, and ticketing system
Document all support activities and resolutions in the IT ticketing system

Lab, Classroom, and Other Support

Maintain computer labs to ensure reliable operation for academic classes
Respond to classroom technology issues and provide on-site support as needed
Assist with technology setup for events and special projects

Collaboration and Communication

Keep Help Desk staff informed of ongoing issues, outages, or trends that may impact support volume
Follow up with users to ensure issues are fully resolved
Monitor and respond to voicemail and email in a timely manner

Position Qualifications

Successful applicants will have the following qualifications and experience:

High school diploma or equivalent
Minimum of one year of relevant experience
Working knowledge of macOS, Windows, iOS, and Microsoft Office suite
Ability to learn new technologies and systems quickly
Strong customer service orientation with patience and empathy for users
Excellent verbal and written communication skills
Ability to explain technical concepts to non-technical users in a patient and professional manner
Strong problem-solving skills and ability to research and follow through on technical issues
Ability to make sound judgments and decisions
Strong organizational skills and ability to prioritize support requests based on urgency and impact
Abilities to self-motivate, work independently and collaboratively, with minimal supervision, and effectively in a demand-driven environment
Ability to lift and move equipment up to 50 pounds
Ability to travel between campus buildings on foot and via a golf cart
United States driver’s license with minimal violations
Ability and willingness to work evenings and weekends as needed for critical issues or special events

Preferred candidates will have the following:

Associate’s degree in information technology, computer science, or related field
Previous experience in a technical support or help desk role
Ability to occasionally use a ladder for equipment installation or cable management

Application Process

Qualified candidates should submit a cover letter and resume to [email protected]. Candidates are encouraged to comment in their cover letter on how their contributions will further the university’s efforts to ensure student academic success and engagement. Review of applications will begin immediately and will continue until the position is filled. Semi-final candidates will be asked to submit contact information for three references. Once the selected candidate accepts a contingent employment offer, a motor vehicle background check will be conducted.

About Hollins

Hollins University is dedicated to academic excellence, creativity, belonging, and preparing students for lives of purpose. Hollins provides an outstanding and academically rigorous undergraduate liberal arts education for women and entrepreneurial and innovative graduate programs for all in a gender-inclusive environment. The university promotes opportunities for research, education abroad, and leadership training, and offers real-world experience through global internships supported by an extensive alumnae/i network.

Hollins University is committed to providing equal opportunity in employment. No employee or applicant shall be discriminated against on the basis of race, color, religion, sex (including transgender status, sexual orientation, pregnancy, and gender identity), national or ethnic origin, age, disability, genetic information, military or veteran status, or any other category protected by applicable state and federal laws.

Visit www.hollins.edu for more information.

Apply Now

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computer support specialist jobs in roanoke, va

IT Support Specialist

IT Support Specialist Wage

IT Support Specialist

Help Desk Specialist

Seasonal, Operations Technical Specialist (Part Time)

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