Top 153 Member service representative Jobs in Roanoke, Va

Universal Branch Representative I
Virginia Credit Union —Roanoke, VA
- Full-time
- Computer literacy
- Office
- High school diploma or GED
Quick Apply
Licensed Insurance Customer Service Representative- Remote (License Required)
Teleperformance —Virginia
- $21.50 an hour
- Full-time
- Remote
- 18 years or older
- Computer literacy
- Windows
- Paid training
- Health insurance
Quick Apply
7d
Universal Branch Representative I - Part Time - 30 Hours
Virginia Credit Union —Roanoke, VA
- $22.42 - $26.92 an hour
- Part-time
- Computer literacy
- Office
- High school diploma or GED
Quick Apply
Universal Banker - Part Time 20 Hrs (Saturdays Required) - Hershberger Road
Truist Bank —Roanoke, VA
- $22 - $25 an hour
- Extended hours
- Computer literacy
- English
- Office
- AD&D insurance
- Paid holidays
11d
Trauma Registrar
Carilion Clinic —Roanoke, VA
- $21.61 - $30.25 an hour
- Online Application
- Hybrid work
- Anatomy knowledge
- Word processing
- Mid-level
- Health insurance
- Dental insurance
Healthcare Administrative Associate, Family Medicine-Brambleton
Carilion Clinic —Roanoke, VA
- $16.18 - $22.65 an hour
- Online Application
- No experience needed
- High school diploma or GED
- Clinic
- Health insurance
- Dental insurance
11d
Healthcare Administrative Associate. Family Medicine - North Roanoke
Carilion Clinic —Roanoke, VA
- $16.18 - $22.65 an hour
- Online Application
- No experience needed
- High school diploma or GED
- Clinic
- Health insurance
- Dental insurance
9d
Healthcare Administrative Associate - Vascular Surgery - PT
Carilion Clinic —Roanoke, VA
- $16.18 - $22.65 an hour
- Part-time
- Surgery
- No experience needed
- High school diploma or GED
- Health insurance
- Dental insurance
Member Services Representative (Overnight)
Planet Fitness —Roanoke, VA
- $14 - $16 an hour
- Overnight shift
- Computer literacy
- Cash register
- Computer skills
Quick Apply
Healthcare Administrative Associate - Pulmonary & Sleep Medicine Clinic - FT
Carilion Clinic —Roanoke, VA
- $16.18 - $22.65 an hour
- Online Application
- No experience needed
- High school diploma or GED
- Outpatient
- Health insurance
- Dental insurance
8d
Insurance Sales Agent
AAA Club Alliance —Roanoke, VA
- $45,000 - $70,000 a year
- Full-time
- Computer literacy
- Mid-level
- Office
- Paid parental leave
- Paid holidays
Quick Apply
Sales Associate - Full Time
GOODWILL INDUSTRIES OF THE VALLEY WORKS INC —Daleville, VA
- From $14 an hour
- Full-time
- Merchandising
- Basic math
- Ability to climb stairs
Supervisor, Retail Support (E-Comm & New Goods)
GOODWILL INDUSTRIES OF THE VALLEY WORKS INC —Salem, VA
- From $18 an hour
- Weekends as needed
- Computer literacy
- Merchandising
- Basic math
Assistant Store Manager I & II
GOODWILL INDUSTRIES OF THE VALLEY WORKS INC —Moneta, VA
- From $18.50 an hour
- Weekends as needed
- Microsoft Outlook
- Basic math
- Mid-level
Sales Associate - Full Time (Cave Spring)
GOODWILL INDUSTRIES OF THE VALLEY WORKS INC —Roanoke, VA
- From $14 an hour
- Full-time
- Merchandising
- Basic math
- Ability to climb stairs
Regional Care Coordinator
Medical Transportation Management (MTM, Inc.) —Roanoke, VA
- $16 - $19 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Paid holidays
- Health insurance
Quick Apply
10d
Supervisor, Retail Sales
GOODWILL INDUSTRIES OF THE VALLEY WORKS INC —Moneta, VA
- From $16.25 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Processor-Pricer - Part Time (Hollins)
GOODWILL INDUSTRIES OF THE VALLEY WORKS INC —Roanoke, VA
- From $14 an hour
- Part-time
- Merchandising
- Basic math
- Ability to climb stairs
Supervisor, Retail Sales (Hunting Hills)
GOODWILL INDUSTRIES OF THE VALLEY WORKS INC —Roanoke, VA
- From $16.25 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Supervisor, Retail Sales (Cave Spring)
GOODWILL INDUSTRIES OF THE VALLEY WORKS INC —Roanoke, VA
- From $16.25 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Computer literacy

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Universal Branch Representative I

Virginia Credit Union -
Roanoke, VA

Quick Apply

Job Details

Full-time

Qualifications

Computer operation
Handling large sums of money
High school diploma or GED
Computer skills
Certified Notary Public

Full Job Description

Job Description:

PRIMARY FUNCTION:

The Universal Branch Representative performs the duties of both a Teller and Member Service Representative (platform). This role is vital in the delivery of an exceptional member experience while supporting branch sales and service strategies.

JOB DUTIES AND RESPONSIBILITIES:

Teller Responsibilities:

Establishes member relationships through quality service and cross selling VACU products/services to meet member needs
Handles each transaction proficiently and accurately, exercising good judgment and seeking approval for any transaction exceeding assigned levels of authority
Performs paying and receiving functions with accurate balancing and reporting, including but not limited to deposits, check cashing, loan payments, miscellaneous sales, cash advances, etc.
Disburses cash accurately and maintains a cash drawer, balancing it daily
Verifies and balances assigned cash drawer daily with minimal cash variances. Assists in reconciling errors or discrepancies. Maintains adequate cash and/or cash limits as required by VACU policy
Evaluates needs of existing and prospective members and makes daily referrals to Member Service Representatives

Member Service Responsibilities:

Responsible for opening Memberships
Responsible for opening all types of deposit accounts
Able to provide assistance and maintenance on all deposit and loan accounts
Referral based lending knowledge
Assesses each member’s financial needs to identify, cross-sell opportunities and expand relationships
Make appropriate referrals to deepen member relationships
Demonstrates the ability to make appropriate decisions in the best interest of VACU and the membership
Engage members and prospective members in a professional and courteous manner in person and over the phone
Demonstrates flexibility around the daily needs of the members and the branch
Possesses leadership skills to properly self-manage and guide co-workers consistently
Possesses lobby leadership skills in order to maximize exceptional member experience
Demonstrates appropriate knowledge of all VACU policies and procedures related to the platform and teller line, including Security and Information Security
Answers member inquiries and cross-sells products and services of the credit union when appropriate.
Responsible for handling member transactions quickly and efficiently in a courteous manner within established policies and procedures and to identify and assist in member needs in a proficient and professional manner
Meets member needs by maintaining appropriate knowledge of all VACU products and services
Answers the phone and responds to member phone inquiries professionally and accurately
Building and retaining member relationships by performing follow – up and courtesy calls to members.
Meets expectations in all areas of teller and MSR performance documentation including service quality, operations, and sales
Provides quality service by following all member service expectations
Handles troubleshooting and special assignments in support of supervisor.
Responsible for ensuring that business goals and individual member service and sales goals are consistently met.
Responsible for delivering high quality service and needs based sales to members
Required notary certification. Must stay informed of all notary rules and regulations.
Comply with all published enterprise level policies and procedures including, but not limited to, Risk Management policies. Complete all required, ongoing enterprise level training including, but not limited to BSA, OFAC, and Information Security. Report all Risk Management Policy violations in accordance with policy.
Must develop and maintain a working knowledge of all applicable federal and state regulations including corporate policies and procedures. Stay up to date on all required loan documents, systems, credit reports and related lending documents.
Other duties may be required and assigned by the supervisor

JOB QUALIFICATIONS:

Knowledge: Thorough understanding of products and services offered by financial institutions preferred

Skills: Satisfactory computer skills required.

Abilities: Positive and effective communication and public relations skills, cross-selling, problem solving and interpersonal skills. Sound judgment. Ability to handle difficult situations. Ability to handle multiple tasks. Professional appearance and manner.

Minimum Education and Experience:

Minimum of high school diploma or equivalent.
Some college education or business courses preferred.
Customer/member service experience, preferably at a financial institution
Cash handling/business experience at a financial institution
Knowledge of TCD transaction and settlement procedures

PHYSICAL REQUIREMENTS:

This job requires the ability to sit and stand for long periods of time.

This job requires occasionally lifting up to 50 pounds and/or up to 30 pounds frequently.

Quick Apply

Refine Your Search

member service representative jobs in roanoke, va

Universal Branch Representative I

Licensed Insurance Customer Service Representative- Remote (License Required)

Universal Branch Representative I - Part Time - 30 Hours

Universal Banker - Part Time 20 Hrs (Saturdays Required) - Hershberger Road

Trauma Registrar

Healthcare Administrative Associate, Family Medicine-Brambleton

Healthcare Administrative Associate. Family Medicine - North Roanoke

Healthcare Administrative Associate - Vascular Surgery - PT

Member Services Representative (Overnight)

Healthcare Administrative Associate - Pulmonary & Sleep Medicine Clinic - FT

Insurance Sales Agent

Sales Associate - Full Time

Supervisor, Retail Support (E-Comm & New Goods)

Assistant Store Manager I & II

Sales Associate - Full Time (Cave Spring)

Regional Care Coordinator

Supervisor, Retail Sales

Processor-Pricer - Part Time (Hollins)

Supervisor, Retail Sales (Hunting Hills)

Supervisor, Retail Sales (Cave Spring)

I want to receive the latest job alert for member service representative in roanoke, va

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