Top 156 Shift leader Jobs in Roanoke Va

Client Support Team Lead - Evening Shift
Protos Security —Roanoke, VA
- $20.46 - $30.69 an hour
- Weekends as needed
- Mid-level
- Office
- High school diploma or GED
- Health savings account
- Dental insurance
1d
2nd Shift Lead, Medical Device Production
Action Personnel Inc —Roanoke, VA
- From $20.25 an hour
- Full-time
- Mid-level
- Forklift
- Supervising experience
Quick Apply
Assistant Grocery Team Lead
Earth Fare —Roanoke, VA
- $16 - $22 an hour
- Full-time
- Microsoft Outlook
- ServSafe
- Customer service
- Store discount
- Health insurance
9d
shift supervisor - Store# 22002, THE BRIDGES
Starbucks —Roanoke, VA
- $19.37 - $21.99 an hour
- Weekends as needed
- Mid-level
- Quick service & fast food restaurant
- Fair chance
- Paid parental leave
- Disability insurance
Shift Leader
Dunkin' —Roanoke, VA
- Part-time
- 18 years or older
- No education required
- Computer literacy
- Paid training
- Health insurance
Quick Apply
Shift Lead
Walgreens —Roanoke, VA
- $17 - $20 an hour
- Full-time
- Merchandising
- Maintenance
- English
- Health insurance
- Dental insurance
2d
Shift Leader
Bojangles —Roanoke, VA
- Full-time
- Customer service
- Quick service & fast food restaurant
- Entry level
- Paid training
- Health insurance
Quick Apply
Shift Leader
Wingstop —Vinton, VA
- 8 hour shift
- Bilingual
- Customer service
- In-person
- Paid training
- Disability insurance
Quick Apply
5d
Shift Supervisor
Red Robin International, Inc. —Roanoke, VA
- $17.65 - $21.28 an hour
- Part-time
- 18 years or older
- Casual dining restaurant
- ServSafe
- Employee stock purchase plan
- Paid time off
Quick Apply
Evening Crew Leader
Carilion Clinic —Roanoke, VA
- $13 - $18 an hour
- Online Application
- Sales
- BLS Certification
- No experience needed
- Health insurance
- Dental insurance
Shift Leader - Store #33
Peachtree Restaurant Group DBA Wingstop —Vinton, VA
- $13 - $15 an hour
- Part-time
- Background check
- Hospitality
- 18 years or older
- Paid training
- Health insurance
Quick Apply
Jersey Mike's Subs - Shift Leader
Jersey Mike's Subs —Daleville, VA
- $17 - $19 an hour
- Part-time
- 18 years or older
- Quick service & fast food restaurant
- In-person
- Paid training
- Health insurance
Quick Apply
Shift Lead - 0591
Five Guys —Roanoke, VA
- From $18 an hour
- Part-time
- ServSafe
- Basic math
- Restaurant management
Restaurant Shift Lead
QDOBA —Roanoke, VA
- $17 - $21 an hour
- 8 hour shift
- 18 years or older
- Spanish
- Sales
- Health insurance
- Dental insurance
Quick Apply
Production Shift Supervisor
Marvin Composites —Salem, VA
- $68,000 - $95,000 a year
- Night shift
- Mid-level
- 3 years
- Analysis skills
- Profit sharing
- Paid parental leave
13d
Shift Leader
Panda Restaurant Group —Salem, VA
- $18.00 - $25.20 an hour
- Email
- Restaurant management
- Ability to lift 50 pounds
- Conflict management
- Paid training
- Disability insurance
Quick Apply
1d
Team Leader
Chick-fil-A | Bonsack FSU —Roanoke, VA
- Part-time
- Quick service & fast food restaurant
- Leadership
- Entry level
- Flexible schedule
Quick Apply
Store Shift Lead
Murphy USA —Roanoke, VA
- $13.50 - $14.50 an hour
- Part-time
- 18 years or older
- Inventory management
- Merchandising
- Health insurance
- Dental insurance
5d
Shift Manager $14.00 plus tips!
Subway - 2940-0 —Roanoke, VA
- $14 an hour
- Part-time
- High school diploma or GED
- Quick service & fast food restaurant
- 1 year
- Employee discount
Quick Apply
2nd Shift Leader
Dodge's Southern Style —Troutville, VA
- $19 an hour
- Entry level
- 401(k) matching
Quick Apply

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Client Support Team Lead - Evening Shift

Protos Security -
Roanoke, VA

Apply Now

Job Details

Full-time
$20.46 - $30.69 an hour
1 day ago

Benefits

Health savings account
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
Life insurance

Qualifications

Customer communication
Team supervision
Managing teams in a customer support role
High school diploma or GED
Supervising experience
Leading team collaboration initiatives

Full Job Description

Company: Protos Security
Job Title: Client Support Team Lead
Reports To: Client Support Supervisor
Location: Roanoke, VA - Onsite

Shift: Weekend Availability Required. Evening Shift (4:00pm-12:00am)

Company Overview

Protos Security, a subsidiary of Security Services Holdings, is the largest technology enabled Security Officer Management company in the U.S. Headquartered in Norwalk, CT, Protos also has offices in New York, Texas, Virginia, Illinois, California, Tennessee, and Georgia, as well as international locations in Canada and the UK.

We are a game changer in the security and software industry, revolutionizing how security is managed and delivered to make the world a safer place.

Position Summary

Protos is seeking a highly motivated Client Support Team Lead to join our team. Reporting directly to the Client Support Supervisor, this role is responsible for participating in and leading ground tactics of the dispatch floor in a fast-paced, results-driven environment.

The Client Support Team Lead actively monitors service queues, incoming requests, escalations, scheduling activity, and daily operational workflows to ensure tasks and client needs are executed accurately and without delay. This role works directly alongside frontline dispatchers and support personnel to manage high-volume activity, troubleshoot operational issues, coordinate resources, and provide real-time support during critical, urgent, or time-sensitive situations.

Essential Duties & Responsibilities

Lead and support frontline teams effectively through excellence in operational tasks and responsibilities.
Deliver exceptional client support and customer service to internal and external stakeholders by fostering a service-focused culture centered on responsiveness, professionalism, and problem resolution.
Resolve escalated officer, guard, coordinator, client, service partner, and internal inquiries in accordance with established policies, procedures, and service expectations while effectively navigating operational challenges and complex situations.
Communicate clearly and professionally with clients, officers, vendors, providers, guards, and internal departments regarding requests, issue resolution timelines, operational updates, and service outcomes.
Collaborate with vendors, provider partners, and internal departments to resolve officer and guard related concerns and maintain positive working relationships that support operational success.
Partner with vendors, provider partners, and internal departments to resolve officer and guard-related concerns while maintaining collaborative relationships that support operational success and service continuity.
Utilize multiple software platforms, reporting systems, and online tools to perform analysis, track performance metrics, and complete operational tasks effectively.
Assist leadership with onboarding, training coordination, schedule management, policy reinforcement, and execution of departmental initiatives and operational priorities.
Execute all assigned tasks, responsibilities, and additional duties as directed with integrity and efficiency.

Qualifications & Experience

High School Diploma or GED required, associate or bachelor’s degree in business, criminal justice, or related field preferred.
Minimum of one (1) year of team leadership experience in logistics, scheduling, dispatch, or a similarly fast-paced operational environment required.
Assesses risk quickly while balancing policy adherence with situational discretion.
Maintains clarity, focus, and composure under pressure.
Demonstrates unwavering honesty and accountability.
Communicates clearly, confidently, and effectively both Client facing and internally.
Strong analytical and problem-solving skills.
Process driven, detailed oriented and highly organized.
Strong written and verbal communication skills, with the ability to convey information clearly, professionally, and with appropriate urgency.

Why You’ll Love Working With Us

At Protos Security, we are a community of driven professionals working together to make the world safer through technology and service. Here is what you can expect:

Purpose Driven Work – Every role contributes to building smarter, more secure environments
Growth Opportunities – Mentorship, cross functional projects, and career development
Collaborative Culture – Open communication, respect, and team first thinking
People First Values – Inclusive culture and generous employee support

Benefits Include:

Competitive compensation
Health, Vision, Dental, and Life Insurance
Employee Assistance Program
FSA / HSA
401(k) with employer contribution
Excellent Paid Time Off (24 days)
Collaborative work environment (and great coffee!)

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, use their hands to handle or operate objects, and communicate effectively (including speaking and hearing).

The employee must occasionally lift and/or move up to 10 pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or any other protected status under applicable law.

Apply Now

Refine Your Search

shift leader jobs in roanoke va

Client Support Team Lead - Evening Shift

2nd Shift Lead, Medical Device Production

Assistant Grocery Team Lead

shift supervisor - Store# 22002, THE BRIDGES

Shift Leader

Shift Lead

Shift Leader

Shift Leader

Shift Supervisor

Evening Crew Leader

Shift Leader - Store #33

Jersey Mike's Subs - Shift Leader

Shift Lead - 0591

Restaurant Shift Lead

Production Shift Supervisor

Shift Leader

Team Leader

Store Shift Lead

Shift Manager $14.00 plus tips!

2nd Shift Leader

I want to receive the latest job alert for shift leader in roanoke va

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