Top 166 Help desk Jobs in Rochester, Mi

Entry Level Customer Training Specialist – Traveling
Reynolds and Reynolds —Detroit, MI
- $50,000 - $55,000 a year
- Full-time
- Dealership
- Driver's License
- Bachelor's degree
- Health savings account
- Paid holidays
Quick Apply
In-Home Sales & Tech Support (Part-Time)
Asurion Insurance Services —Troy, MI
- $23.95 an hour
- 12 hour shift
- Office
- Residential
- Driver's License
- Paid training
- Mileage reimbursement
IT Specialist/Desktop Support
Connection —Detroit, MI
- $39 an hour
- Full-time
- Microsoft Outlook
- HIPAA
- Mid-level
IT Specialist
Energy Sciences —Berkley, MI
- $34.62 - $43.27 an hour
- Part-time
- Hybrid work
- Mid-level
- Office
- US work authorization
- Profit sharing
- Paid holidays
Quick Apply
Help Desk Representative
Quin Richmond Plumbing Service —Detroit, MI
- $22.77 - $33.00 an hour
- Part-time
- Mid-level
- Windows
- In-person
- Health savings account
- Relocation assistance
Quick Apply
6d
Building Computer Technician
Waterford School District —Waterford, MI
- Entry level
End User Support Technician
J.D. Power —Troy, MI
- $60,000 - $65,000 a year
- Email
- Computer Science
- Mid-level
- Office
Systems Analyst
State of Michigan —Detroit, MI
- $24.32 - $44.63 an hour
- Online Application
- Remote
- Computer Science
- High school
- Mid-level
- Paid parental leave
- Health savings account
3d
IT Support Technician Co-op
PCS, Inc. —Fraser, MI
- $23 an hour
- Overtime
- Computer literacy
- Windows
- Organizational skills
Quick Apply
8d
IT Deskside Support
GABLETEK —Southfield, MI
- Full-time
- Computer science
- Computer Science
- Computer literacy
Quick Apply
2d
IT Support Specialist
Oakland University —Rochester, MI
- $25 an hour
- Temporary
- Computer Science
- Inventory management
- Research
Help Desk Analyst I
Wayne State University —Detroit, MI
- $48,297 - $57,956 a year
- Full-time
- Background check
- Sales
- Mid-level
1d
IT Help Desk Technician
PRIORITY WASTE RESOURCES LLC —Clinton Township, MI
- Microsoft Outlook
- Office
- Windows
Quick Apply
IT Helpdesk Hero
Xpert Technologies —Troy, MI
- Full-time
- Hybrid work
- SharePoint
- Entry level
- Health insurance
- 401(k) 4% Match
Quick Apply
Service Desk Technician Level 2
Auxiom LLC —Rochester, MI
- $55,000 - $70,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
Entry Level MSP Technician (Help Desk)
Grid4 Communications —Troy, MI
- $40,000 - $57,850 a year
- Full-time
- Computer Science
- Windows
- Associate's degree
- Paid jury duty
- Paid holidays
Quick Apply
Desktop Technician
PALLADYNE CORP —Oxford, MI
- Full-time
- Mid-level
- Office
- Microsoft Office
- Mileage reimbursement
- Paid holidays
Quick Apply
3d
Software Support Specialist
Village Green —Southfield, MI
- $65,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Travel
- Health insurance
- Dental insurance
Quick Apply
1d
Technical Support Analyst I
AAA Life Insurance Company —Livonia, MI
- Full-time
- Hybrid work
- Computer science
- Microsoft Outlook
- Computer Science
- Paid parental leave
- Health insurance
3d
Technical Support Analyst
BUTZEL LONG —Troy, MI
- Mid-level
- Office
- Windows
2d

I want to receive the latest job alert for help desk in rochester, mi

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

help desk jobs near rochester, mi

Entry Level Customer Training Specialist – Traveling

Reynolds and Reynolds -
Detroit, MI

Quick Apply

Job Details

Full-time
$50,000 - $55,000 a year

Benefits

Health savings account
Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
On-the-job training
401(k) 6% Match
Vision insurance
401(k) matching
Life insurance

Qualifications

Driver's License
Video conferencing software
Video conferences (communication methods)

Full Job Description

NOTE: This is a very high travel position. You must be willing/able to travel 4 days/week, with overnight hotel stays, every week.

The Training Department plays a crucial role in connecting our customers to our software. The main purpose of this position is to help our customers make a smooth conversion to the Reynolds and Reynolds system and provide training and customer support throughout the process.

In this position, you will travel , with overnight hotel stays, approximately 80% of the time. You will travel both individually and with a team installing and converting our software for customers. This requires excellent presentation and communication skills as you will meet with dealership management to understand the needs for each dealership. Based on these requirements, you will customize the system and train key dealership personnel on how to use the solution.

When you are not physically at a customer site, you will support current customers, prepare for future trips, and conduct follow-ups with recently installed customers from your home office.

Requirements:

Ability to travel (overnight hotel stays) 80% of the time
Bachelor's degree or equivalent experience
Outgoing, friendly personality
Strong written and verbal communication skills
Must have reliable transportation as well as a valid driver’s license, with fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations in the last five years.
Must have reliable home internet with sufficient bandwidth for video conferencing

Training: Training lasts approximately 2-3 months and includes department observations, classroom instruction, and on-the-job training with a mentor. Classroom instruction includes product training as well as automotive dealership operations. You will focus on one area of the software during your product training and assist experienced representatives with customer set-up and implementation. In addition, you will have the opportunity to see Reynolds’ solutions ‘in action’ by visiting car dealerships that already utilize our solutions on a daily basis.

Benefits:

We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:

- Medical, dental, vision, life insurance, and health savings account

- 401(k) with up to 6% matching

- Paid vacation, sick days and holidays

Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: On the road

Quick Apply

Refine Your Search

help desk jobs in rochester, mi

Entry Level Customer Training Specialist – Traveling

In-Home Sales & Tech Support (Part-Time)

IT Specialist/Desktop Support

IT Specialist

Help Desk Representative

Building Computer Technician

End User Support Technician

Systems Analyst

IT Support Technician Co-op

IT Deskside Support

IT Support Specialist

Help Desk Analyst I

IT Help Desk Technician

IT Helpdesk Hero

Service Desk Technician Level 2

Entry Level MSP Technician (Help Desk)

Desktop Technician

Software Support Specialist

Technical Support Analyst I

Technical Support Analyst

I want to receive the latest job alert for help desk in rochester, mi

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected