Top 9 Guest service agent Jobs in Rochester Ny

Front Desk Night Audit Agent
Marriott Rochester Airport —Rochester, NY
- $17 - $19 an hour
- Office
- Hotel
- High school diploma or GED
- Flexible schedule
Quick Apply
Guest Service Agent
Fairfield inn Airport —Rochester, NY
- $17 - $18 an hour
- Part-time
- Hotel
- Communication skills
- Entry level
- Free parking
- Paid holidays
7d
Front Desk Agent and Night Auditor
Visions Hotels —Rochester, NY
- From $17.75 an hour
- Part-time
- Bilingual
- Writing skills
- In-person
Quick Apply
Membership Sales Associate
Massage Envy Greece —Rochester, NY
- $16 - $18 an hour
- Part-time
- Entry level
- Retail sales
- Paid training
- Wellness program
Quick Apply
FT Front Desk Agent - Woodcliff Hotel and Spa
Schulte Hospitality Group —Fairport, NY
- $18 an hour
- Full-time
- Background check
- Computer literacy
- Writing skills
- Paid parental leave
- Paid holidays
Quick Apply
14d
Hotel Front Desk Agent
Indus Hospitality Group, Inc —Brockport, NY
- $16 - $18 an hour
- 18 years or older
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Agent: 7am- 3pm and 3pm-11pm
Schulte Hospitality Group —Victor, NY
- $17 an hour
- Background check
- Computer literacy
- Writing skills
- Paid parental leave
- Paid holidays
Quick Apply

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guest service agent jobs near rochester ny

Front Desk Night Audit Agent

Marriott Rochester Airport -
Rochester, NY

Quick Apply

Job Details

$17 - $19 an hour

Benefits

Flexible schedule

Qualifications

High school diploma or GED
Property management systems (PMS)
Productivity software
Hospitality online booking platforms
Office phone management

Full Job Description

The Marriott Rochester Airport is currently hiring a Front Desk/Night Audit Agent. In this role, you will split time between supporting the Front Office and Night Audit operations.

Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!

Compensation:

$17 - $19 hourly

Responsibilities:

Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
Bookkeeping: keep accurate records of all hotel guest account information
Field customer complaints when necessary
Communicate with housekeeping to make sure guest rooms are ready
Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs

Qualifications:

Exhibits working knowledge of Microsoft Office and reservation management systems
Must have graduated high school, received a GED or equivalent
Has experience answering telephone calls and troubleshooting stressful situations
At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred
Displays impeccable interpersonal, time management, organizational skills, and customer service skills

About Company

Rochester Airport Marriott sets the scene for a stylish getaway. Offering an unrivaled location, our hotel near Rochester Airport is just moments from popular destinations such as The Strong Museum, Seneca Park Zoo & Lake Ontario.

Quick Apply

Refine Your Search

guest service agent jobs in rochester ny

Front Desk Night Audit Agent

Guest Service Agent

Front Desk Agent and Night Auditor

Membership Sales Associate

FT Front Desk Agent - Woodcliff Hotel and Spa

Hotel Front Desk Agent

Front Desk Agent: 7am- 3pm and 3pm-11pm

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