Top 12 Patient liaison Jobs in Rochester Ny

Patient Relations Representative (Emergency Department)
Highland Hospital —Rochester, NY
- $55,000.00 - $81,727.11 a year
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
Patient Liaison
AdaptHealth, LLC —Rochester, NY
- $21 - $23 an hour
- Hospital
- HIPAA
- Mid-level
Quick Apply
Patient Care Technician - PCT
Fresenius Medical Care —Rochester, NY
- $15 - $24 an hour
- Full-time
- Inventory control
- Heavy lifting
- High school diploma or GED
- Paid training
- Opportunities for advancement
RN, Home Care Liaison
University of Rochester —Rochester, NY
- $36.87 - $49.77 an hour
- Day shift
- Acute care
- Nursing
- RN License
Medical Liaison
Hillside Children’s Center —Macedon, NY
- $21.50 - $28.00 an hour
- Weekends as needed
- CPR Certification
- Clean driving record
- Experience working with individuals with disabilities
Hospice Liaison
Genesee Region Home Care Association Inc —Rochester, NY
- $63,000 - $90,000 a year
- Full-time
- Nursing
- RN License
- Customer service
Quick Apply

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Medical Liaison
CP Rochester —Rochester, NY
Must complete AMAP training and maintain annual certification. Must be certified in First Aid and CPR, and maintain certifications as required.
$20.00 - $22.50 an hour
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Direct Support Supervisor - Medical Liaison
Heritage Christian Services —Rochester, NY
Valid New York State drivers’ license that meets Heritage Christian Services motor vehicle standards. We're hiring medical liaisons to assist adults with…
$22.10 an hour

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Business Development Liaison
Leora —Columbus, OH
Valid driver's license and reliable transportation for local travel. Bachelor's degree in Business, Healthcare Administration, Marketing, Social Work,…
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Patient Care Coordinator II
Orthopedic One —Westerville, OH
Answers, triages and returns phone calls. Provides coverage for vacation/sick calls from other clinicians. Works with Patient Accounts department to ensure that…

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Patient Relations Representative (Emergency Department)

Highland Hospital -
Rochester, NY

Apply Now

Job Details

Full-time
$55,000.00 - $81,727.11 a year

Qualifications

Customer relationship building
Client rapport building
In-person customer service
Customer engagement
Productivity software
Hospital experience

Full Job Description

Highland Hospital is seeking a full time Patient Relations Representative for the Emergency Department. This position is Monday-Friday, primarily Day shift with Evenings hours as required.

The Patient Relations Representative in the Emergency Department serves as a pivotal resource for patients and their families within the ED's dynamic and often unpredictable environment. This role demands immediate, proactive engagement to expertly address and resolve complex concerns, special needs, and intricate care issues. The Representative collaborates directly with ED and hospital staff, serving as a vital liaison to promptly solve problems, educate on ED throughput, and skillfully de-escalate difficult or volatile patient situations. This position requires exceptional problem-solving skills, creativity, and independent judgment to thoroughly investigate inquiries and complaints, ensuring timely and satisfactory resolution. Thriving in a dynamic, fast paced environment, the Representative consistently embodies ICARE values, exhibiting a professional demeanor and exercising independent, critical judgment.
SALARY RANGE:
$55,000-81,727.11

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity consideration

Auto req ID

18520BR

City

Rochester

Area of Interest

Professional

Employment Status

Full-Time

Hours/Week

Job Requirements

Qualifications:
A caring and empathetic manner with the ability to establish rapport with all customers. Candidate demonstrates excellent customer services skills, Proficiency in Microsoft Office Suite as needed.

Education: Bachelor’s Degree or an equivalent combination of education and experience.

Experience: 3 years of hospital experience required. Social Work, Nursing, Quality or other clinical professional is preferred. Experience dealing with the public with an emphasis on customer relations, preferably in a clinical setting is preferred.
Skills: Highly organized, attention to detail, ability to problem solve and adjust to changing priorities in a busy environment.

Apply Now

Refine Your Search

patient liaison jobs in rochester ny

Patient Relations Representative (Emergency Department)

Patient Liaison

Patient Care Technician - PCT

RN, Home Care Liaison

Medical Liaison

Hospice Liaison

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