SUMMARY: Works proactively under general guidance of the State’s Attorney within the State’s Attorney’s Office. A primary function(s) of this position includes, but is not limited to: Coordination of the overall function of the State's Attorney's Office ensuring that all technology matters handled by the office are adequately addressed and that the staff has the necessary tools and resources available to perform their duties; implements office policies and procedures, as well as, County policies, Judicial policies, practices, procedures within the State’s Attorney’s Office; works proactively with the legal assistants, paralegals, attorneys and law-enforcement agencies to ensure the successful day to day technical operations of the State's Attorney's Office.
ESSENTIAL JOB FUNCTIONS:
· Must be capable of regular and predictable attendance at a specified location in order to perform assigned tasks.
· Oversees and manages staff in the day to day technical operations according to established office procedures, office systems and software, and is responsible for creating and insuring the effectuation of the policies and practices of the State’s Attorney’s Office.
· Supervisory duties, including:
- Acts as Supervisor for all IT/Evidence Technician and related staff.
· Performs a number of IT functions with assistance of County IT Dept. and IT/Evidence Technician:
- Administers State’s Attorney’s Office computer network;
- Provides technical support to staff;
- Provides training to staff and new employees;
- Installs computer equipment;
- Acts as a point of contact for inter-and intra-agency connectivity with CS PRO, Rock Island County Circuit Clerk Justice Information Management System (JIMS), Evidence.com, Prosecutor Case Management Software, Tracker, Law Enforcement Agencies Data System (LEADS), Illinois Secretary of State driver’s abstracts, Managed Print Services, and 911 Consortium;
- Maintains/troubleshoots office virtual servers;
- Redacts video and audio recordings for court, and prepares digital presentations as needed;
- Personal proficiency in all phases of required software application;
- Recommends and Introduces new technology methods, processes and best practices;
- Continues to look for operational enhancements using modern technology;
- Runs and maintains reports on case data, assists other employees to run and maintain case data for the Office.
- Maintains regular contact with all Office technology vendors.
· Assists the Office Manager in recruiting, interviews, job postings and facilitates the hiring process as authorized by the State's Attorney.
· Provides new employee orientation and technology.
· Uses a variety of case management databases and software packages to enter information and/or to make inquiries; uses Case Management Software (PbK) and PCJIMS to enter data and generate charging instruments as directed; runs LEADS / NCIC inquiries on defendants charged with a felony offense for prosecuting attorneys; runs defendant driving abstracts as necessary; uses Microsoft Office suite daily; New World Systems accounting software; and Department of Justice e-Share Federal Forfeiture Portal.
· Purchases all technical & computer-related office equipment and supplies as necessary.
· Provides continuous training and updates on all computer and software programs for new and existing employees.
· Provides on-going safety and security/cyber-security training for all office employees.
· Assists in the procurement of technology, software and any other office needs, including the solicitation of bids and preparation of Requests for Purchase for the State’s Attorney’s Office.
· Researches and applies for grants to assist with the technological and staff needs of the Office.
· Each Rock Island County employee is responsible to engage in periodic activities that include, but are not limited to: (a) County-wide risk management/safety training session, and (b) departmental educational training, and/or (c) evaluation/physical improvement of departmental physical assets) that prevents, reduces, or corrects safety hazards.
· Provides case management system support and liaison for PCJIMS, Evidence.com, Prosecutor by Karpel, Digital Evidence Software, and any other Office software and technology.
· Attends cyber-security, data security and law-enforcement data related security trainings and ensures all employees in the State’s Attorney’s Office are in compliance with the office’s Technology Security Policy and updates as necessary.
· Supervises Court Technology Specialists and any other Information Technology employees.
· Provides regular training and updates to staff about office technology and software.
· Performs other related duties as assigned.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:Ability to:
· Perform duties in a professional and ethical manner, pursuant to County and State’s Attorney Policy.
· Draft Technology and Office Software policies.
· Maintain Office social media platforms including content ideation and creation.
· Prepare press releases.
· Maintain effective communication and working relationships with other employees and the public; communicate with, and respond professionally to, a demanding and diverse public;
communicate clearly, both orally and in writing.
· Implements Office rules and procedures, alongside Management Team.
· Work within the criminal justice network and coordinate amongst victims, law enforcement, prosecutors, defense attorneys, and judges.
· Coordinate multiple projects and activities simultaneously.
· Be eligible for approval by 911 Consortium/PISTOLS network, Illinois State Police, Illinois Secretary of State, Department of Justice eShare Portal and other networks deemed necessary to access their databases for information.
· Make objective decisions in a fast-paced and often stressful environment.
· Work independently and problem solve with minimal supervision.
· Prioritize work tasks and meet deadlines.
· Work some weekends and after-hours.
Knowledge of:
· Working knowledge of County Government including relationships between the County Board, Elected Officials and County Departments and the Judiciary.
· Working knowledge of the criminal justice system, law enforcement and criminal court process.
· Working knowledge of State’s Attorney’s Office practices, policies and procedures.
· Computer hardware and software applications used within the State’s Attorney’s Office.
Skills:
· Must be able to communicate with the public and other employees in a professional manner; must possess strong written and verbal communication skills.
· “Moderate” to a “higher” level of computer knowledge and skills including networking, hardware and software support, proficiency in use of software applications essential to the functioning of the criminal justice process in Rock Island County (Tracker, PISTOLS/RMS, New World Systems, PVE, PCJIMS, LEADS, Prosecutor by Karpel, Evidence.com, Illinois Secretary of State driver’s record portal, Westlaw, Adobe products, Zoom, Microsoft Office suite with emphasis on Word and Excel, and other legal-related software programs and systems as needed), operation of office equipment including multifunction devices, scanners, copy, fax and adding machines.
· Must be able to make LEADS criminal history inquiries after becoming LEADS-certified; must be able to perform driver’s abstract inquiries via Illinois Secretary of State records portal; must be able to access Federal Forfeiture case information via the Department of Justice eShare Portal.
· Working within established budget for the State's Attorney's Office and gathering related information to make decisions.
· Critical thinking using logic and analysis to evaluate options to various situations.
· Video redaction and editing.
· Social Media content and creation.
MINIMUM QUALIFICATION REQUIREMENTS:Education:
Associates Degree in Business, Criminal Justice, Information Technology, or related field required; Bachelor’s Degree in Business Management, Criminal Justice, Information Technology or related field desired.
Experience:
Three to five years in related field preferred.
Pay: From $48,526.40 per year
Benefits:
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
